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database malformation

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David Melnyk

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May 15, 2024, 9:50:15 AM5/15/24
to ArGoSoft Products
Hi Folks, 
I have been using Argosoft Mail server for some time and have never had any problems with it until yesterday. For one client when he tries to retrieve his email the server throws an error of "Data disk image malformed, database disk image malformed" 

He is able to send mail and there appear to be .eml files in his inbox, but cannot retrieve them. I tried rebuilding his mailbox to no avail, database maintenance cleanup command completed almost instantly with no error, the database maintenance command throws the same error noted earlier.

Other uses seem unaffected by the problem (I have a small number of users)

Any suggestions on how to proceed to get him back up receiving emails? This is a bit of a critical issue for him so hope someone can help out.

Thanks in advance for your help. Regards, Dave Melnyk
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