No Recovery Points available in D2D R15

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axeon

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Feb 13, 2012, 9:29:29 AM2/13/12
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Hi all,

On a D2D R 15 installation, I have detected a very strange issue: even
if D2D reports that all backups have been completed successfully, I
cannot see any restore points nor am I able to browse for any restore
points. Please have a look at the screenshot under
http://dl.dropbox.com/u/1114179/Screenshot_D2D.jpg (I hope you see
what I mean, even if the application is on German language).

Do you have any idea? What really worries me: even if the backups are
done on a regular basis, it seems that these are completely useless…

Thank you!

Best,
Matthias

Jinqiang Wang

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Feb 15, 2012, 4:19:30 AM2/15/12
to CA ARCserve D2D User Group
there is a file named backupinfodb.xml under backup destination
folder. can you rename it to backupinfodb.xml.bak, and refresh D2D
home page see if you can see all restore point?

Thanks,
Andy

On Feb 13, 10:29 pm, axeon <m...@axeon.ch> wrote:
> Hi all,
>
> On a D2D R 15 installation, I have detected a very strange issue: even
> if D2D reports that all backups have been completed successfully, I
> cannot see any restore points nor am I able to browse for any restore
> points. Please have a look at the screenshot underhttp://dl.dropbox.com/u/1114179/Screenshot_D2D.jpg(I hope you see

axeon

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Feb 15, 2012, 11:45:07 AM2/15/12
to CA ARCserve D2D User Group
Hi Andy

Many thanks for your answer. Your suggestion did solve the problem -
great!

Thank you,
Matthias

On 15 Feb., 10:19, Jinqiang Wang <jinqia...@gmail.com> wrote:
> there is a file named backupinfodb.xml under backup destination
> folder. can you rename it to backupinfodb.xml.bak, and refresh D2D
> home page see if you can see all restore point?
>
> Thanks,
> Andy
>
> On Feb 13, 10:29 pm, axeon <m...@axeon.ch> wrote:
>
>
>
> > Hi all,
>
> > On a D2D R 15 installation, I have detected a very strange issue: even
> > if D2D reports that all backups have been completed successfully, I
> > cannot see any restore points nor am I able to browse for any restore
> > points. Please have a look at the screenshot underhttp://dl.dropbox.com/u/1114179/Screenshot_D2D.jpg(Ihope you see
> > what I mean, even if the application is on German language).
>
> > Do you have any idea? What really worries me: even if the backups are
> > done on a regular basis, it seems that these are completely useless…
>
> > Thank you!
>
> > Best,
> > Matthias- Zitierten Text ausblenden -
>
> - Zitierten Text anzeigen -
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