Lost access to recovery points after reinstall of Arcserve D2D v16

[NickV]

I had to reinstall Arcseve D2D v16 and not the main screes shows:

 

Full Backup 1

Incremental Backup 615

Verify Backup 22

 

But when I go down and selet the dates on the Calendar, only the backups since I reinstalled show up.  I went and checked the NAS that we are backup up to and it appears that the older recovery points' files are there.

 

Does anybody know how to resolve this?

 

Thanks in advance.

 

NickV

[Pratap Karonde]

In the home page of D2D it shows the information about backup history
which includes time of successful/failed jobs etc. Actual recovery
points are shown in the restore UI. When D2D is uninstalled, the
history information is removed and it does not come back after the
product is re-installed. However, since you already have the old
backups in restore UI you should still be able to see those recovery
points available for restore.