New blogpost: How to trick ebay
Laszlo KREKACS
Although it is really offtopic, but still, I would like to get some
feedbacks from you.
I have compiled a blogposts about my negative experiments about ebay
and paypal (in total around 700USD lost).
You can read it here:
http://wiki.arcol.hu/blog:ebay
I would like get some proofreading (so any error is worth to send me
either here, or to my email, or write directly in the wiki).
Also some general feedback too, eg. if its worth publishing.
I know, it is really offtopic to reprap/3D printing or my site,
but still it may have some usefulness to others.
So please reply what you think about this.
Best,
Laszlo
Kyle Kenney
"Never trust eBay, or Howto trick the system "
to,
"Never trust eBay,
A Howto on beating the system"
To me sounds better. But it depends on what you wanted to write, if you wanted to say, "Never trust eBay, or How to trick the system" Or if you actually meant to use the word, "Howto" Which you can't use without an 'A' infront in the title.
"3. The case escalated, just before the end of deadline to get a refund (item not received)"
3. The case escalated, just before the end of the deadline to get a refund (item not received)
5. Bonus point: Paypal refuses to help, because you already opened a case in eBay's system.
5. Bonus point: Paypal refuses to help, because I already opened a case in eBay's system.
I found that I wasn't sure who was who while reading it. in point 5, I understand you're talking to us directly, but during your entire post (up to that point) You're talking about your problem, and not ours generally, switching pronouns just kinda breaks things up and it'd be best to stick to using the I pronoun.
After 40 days passed, escalate the issue (eBay customer service may take time to resolve the issue, so a bit safety needed here).
After 40 days passed, escalate the issue (eBay customer service may take time to resolve the issue, so a bit of safety needed here).
a) If you got a refund buy the item from other seller.
a) If you got a refund buy the item from another seller.
You can try a bit harder, that "we are a small business, we try our best, etc, etc"
Ebay sellers seems to have some samples for the purpose.
You can try a bit harder, like "we are a small business, we try our best, etc, etc"
Ebay sellers seems to have some samples for the purpose.
2013/8/6 Laszlo KREKACS <li...@arcol.hu>
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Michiel Haisma
Laszlo KREKACS
The post was essentially a braindump.
The main point is, ebay *is* misleading.
If you misses paypal's deadline,
then ebay does not do anything even if you are within their deadline.
Also dunno if the another two examples are belongs to the article.
(the first covers paypal purchase, but missing the 45 days,
the second covers purchase outside paypal,
and the third covers that paypal itself can also be challenged,
so it is not a wise idea to leave too much money on it.)
A positive ending may be a good thing:)
Laszlo
Richie's RC
My husband and I do a lot of buying and selling on eBay, but we've rarely had a problem that could not be solved. There are many ways to ensure that you have a good experience.
Rules for Buyers:
1. Only buy from Top Rated sellers. These sellers have to maintain consistent standards of service to get/retain that status and they will usually do whatever it takes to avoid negative feedback.
2. Always check the seller's reviews, and note any negative/neutral feedback. Don't buy from anyone with less than a 98% positive feedback rate, but also check whether the complaints/praises come from buyers or sellers. The feedback score comes from both, so they may have a good reputation as a buyer, but a not so good reputation as a seller.
3. Never buy from new members. While it's true everyone has to start somewhere, a new seller could be just an old seller who got banned and opened another account in another name. My husband and I did a lot of buying on eBay before we ever tried selling anything.
4. If you want a particular item, and need it fairly quickly, search for Buy Now options rather than bidding in auctions. Also look for local sellers. Shipping times vary greatly from Asia. We’ve gotten some items within a week, and others we’ve had to wait nearly six weeks for.
5. If you don’t know the seller, ONLY use PayPal as a method of payment. If you have done business with them before, and they have given you good service, THEN you can consider other payment options. If a seller does not accept PayPal, that is a big red flag right there that they are not legit.
6. If you have a problem getting your goods in a reasonable amount of time or receive goods that are not up to standards, open a PayPal dispute rather than an eBay dispute. This system seems to work better. But do try to work it out with the seller first.
7. If you decide after receiving your goods that you want a refund, send the item back IMMEDIATELY. The only time we ever had a problem with a customer was when they sent an email two weeks after we sent the item, and they asked for a refund. We said okay, as long as they sent back the goods in the original condition. This customer made several mistakes.
a. They lied about how long the package took to get there. They said it took three weeks, but we sent the package next day express mail a week after we got the order.
b. They said they had been unable to contact us before asking for a refund. There were no prior emails/eBay messages from them, and no missed calls on the mobile.
c. They waited another two weeks before sending the item back, and then they just chucked all the pieces in a box with no padding or protection. The wires were broken off the battery charger, and the USB dongle for the camera was missing. (It was a robot kit.)
We refused to send a refund after that, and of course they got mad, and we got a nasty email about how we had ripped off a 14-year-old kid who had saved up money to buy this kit. eBay rules clearly state that no one under the age of 18 is allowed to have an account. We offered a partial refund, but they wanted all or nothing. We would have sent the kit back to them, but since they had lied about so many other things from the beginning, we felt they would just say they never got the item if we sent it back regular post, so we told them they would have to pay at least half for registered post to get the kit returned to them. They didn’t want to go for that, either. We had even told them that if they were unsatisfied they could open a PayPal dispute, but they opened an eBay dispute instead. All eBay did was tell both sides what they wanted to hear, but took no action.
Rules for Sellers:
1. Provide good service. Send the goods when you say you will and provide tracking numbers if available.
2. Answer any questions from a buyer/potential buyer to the best of your ability. If you can't provide what they want, or what they think they want is not what they actually need, then be honest and tell them. Sending them helpful info and putting them on to another seller may lose you a sale today, but just might gain a loyal customer later on.
eBay can and should be an excellent place to buy and sell products. Yes, it can be risky, but although we have had a few bad experiences, the good far outweighs the bad. If you follow these simple common sense rules, it should minimise your risk of getting ripped off.