All Nippon Airways (ANA), Japan’s largest airline, operates primarily from Terminal 1 at Narita International Airport (NRT). As one of ANA’s most important international hubs, Narita Airport plays a key role in connecting Japan with destinations across Asia, Europe, North America, and beyond. The ANA terminal experience at NRT reflects the airline’s core values of efficiency, comfort, and exceptional Japanese hospitality, ensuring a smooth journey from arrival to departure.
Terminal Location and LayoutANA flights at Narita Airport are mainly handled in Terminal 1, which is divided into North Wing and South Wing areas. This All Nippon Airways NRT Terminal is well-organized and designed to accommodate high passenger volumes without feeling crowded. Clear signage in multiple languages helps travelers navigate easily between check-in counters, security checkpoints, immigration, and departure gates. The spacious layout allows for smooth passenger flow, even during peak travel hours.
Check-In and Baggage ServicesANA offers multiple check-in options at NRT Terminal 1 to suit different traveler needs. Passengers can choose from traditional staffed counters, self-service kiosks, or online and mobile check-in services. Dedicated counters are available for Business Class, First Class, and ANA Mileage Club premium members, ensuring shorter wait times and personalized service. Baggage handling at Narita is highly efficient, with clearly marked drop-off points and reliable tracking systems. Assistance for oversized or special baggage is readily available through trained staff.
Security and Immigration ProcessOne of the highlights of traveling with ANA from Narita is the efficient security and immigration process. Security screening is well-managed, with orderly queues and professional staff. Immigration counters are staffed adequately, and automated gates are available for eligible travelers, helping reduce processing time. ANA premium passengers often benefit from priority lanes, allowing for a faster transition from check-in to airside areas.
Lounges and Premium FacilitiesANA provides access to premium lounges within Terminal 1 for eligible passengers. These lounges are designed to offer a calm and comfortable environment before departure. Guests can enjoy comfortable seating, complimentary food and beverages, workstations, Wi-Fi access, and shower facilities. The atmosphere is quiet and refined, making it ideal for business travelers and long-haul passengers. Lounge locations are conveniently placed near ANA departure gates, reducing the need for long walks before boarding.
Dining and Shopping OptionsNRT Terminal 1 offers a wide variety of dining and shopping options that cater to international and local tastes. Travelers can enjoy traditional Japanese cuisine such as sushi, ramen, and bento meals, as well as international food choices including Western and Asian dishes. Quick-service cafés and snack outlets are also available for passengers on tight schedules. Shopping options include duty-free stores, luxury brands, electronics, cosmetics, and souvenir shops selling Japanese specialties. These amenities allow passengers to relax, dine, and shop comfortably before their flight.
Passenger Comfort and AmenitiesANA passengers at Narita benefit from a range of passenger-friendly amenities throughout Terminal 1. Free Wi-Fi is available across the terminal, along with charging stations for electronic devices. Seating areas are clean, spacious, and well-maintained, offering a comfortable place to wait for boarding. Restrooms are modern and spotless, reflecting Japan’s high cleanliness standards. Family travelers will find child-friendly facilities, while passengers with reduced mobility have access to elevators, ramps, and assistance services.
Boarding and Gate ExperienceBoarding procedures for ANA flights at NRT Terminal 1 are highly organized and punctual. Boarding announcements are clear and multilingual, and staff ensure that passengers board in an orderly manner based on priority groups. Gate areas are spacious, with adequate seating and nearby amenities. ANA’s attention to detail during boarding helps reduce congestion and ensures a smooth transition onto the aircraft.
Ground Transportation and ConnectivityAll Nippon Airways is well-connected to central Tokyo and surrounding regions. From Terminal 1, passengers can easily access trains, airport buses, taxis, and rental car services. Popular rail options provide fast and reliable connections to major city hubs, while bus services offer convenient transport to hotels and regional destinations. Clear signage and ticket counters make ground transportation easy to navigate for first-time visitors.
Overall Travel ExperienceThe All Nippon Airways NRT terminal experience is defined by efficiency, comfort, and professionalism. From streamlined check-in to well-managed boarding procedures, every stage of the journey is designed to minimize stress and maximize convenience. The terminal’s modern facilities, combined with ANA’s high service standards, create a pleasant environment for both leisure and business travelers. Whether departing on a short regional flight or a long-haul international journey, ANA’s operations at Narita International Airport provide a reliable and refined start to any trip.