Under the transfer tab, I have a directory that shows no items to transfer. If edit the location to one of the subdirectories, it works fine. My theory is that the root directory is too large (almost 2 terabytes), causing a timeout (logs below) I don't believe it is a permission error, as the directory, subdirectory, and all files are set to 775, and the archivematica user is part of the group that is owner of the directory. Anyone have an idea how to deal with this? Thanks.
==> /var/log/archivematica/dashboard/dashboard.log <==
File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/requests/adapters.py", line 449, in send
timeout=timeout
File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/urllib3/connectionpool.py", line 756, in urlopen
method, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2]
File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/urllib3/util/retry.py", line 532, in increment
raise six.reraise(type(error), error, _stacktrace)
File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/urllib3/packages/six.py", line 770, in reraise
raise value
File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/urllib3/connectionpool.py", line 706, in urlopen
chunked=chunked,
File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/urllib3/connectionpool.py", line 447, in _make_request
self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/urllib3/connectionpool.py", line 337, in _raise_timeout
self, url, "Read timed out. (read timeout=%s)" % timeout_value
urllib3.exceptions.ReadTimeoutError: HTTPConnectionPool(host='127.0.0.1', port=8000): Read timed out. (read timeout=5.0)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/core/handlers/exception.py", line 41, in inner
response = get_response(request)
File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/core/handlers/base.py", line 187, in _get_response
response = self.process_exception_by_middleware(e, request)
File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/core/handlers/base.py", line 185, in _get_response
response = wrapped_callback(request, *callback_args, **callback_kwargs)
File "/usr/share/archivematica/dashboard/components/filesystem_ajax/views.py", line 125, in directory_children_proxy_to_storage_server
response = storage_service.browse_location(location_uuid, path)
File "/usr/lib/archivematica/archivematicaCommon/storageService.py", line 275, in browse_location
response = _storage_api_session().get(url, params=params)
File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/requests/sessions.py", line 555, in get
return self.request('GET', url, **kwargs)
File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/requests/sessions.py", line 542, in request
resp = self.send(prep, **send_kwargs)
File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/requests/sessions.py", line 655, in send
r = adapter.send(request, **kwargs)
File "/usr/lib/archivematica/archivematicaCommon/storageService.py", line 75, in send
return super(HTTPAdapterWithTimeout, self).send(*args, **kwargs)
File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/requests/adapters.py", line 529, in send
raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPConnectionPool(host='127.0.0.1', port=8000): Read timed out. (read timeout=5.0)