Archivematica 1.17.1 Transfer Issue: 'Processing configuration' is empty and button disabled

[ARTHUR AZEVEDO]

Hello,

I am currently working on implementing and configuring Archivematica 1.17.1 on Ubuntu 22.04 LTS for a professional project. I am facing an issue when trying to start a new transfer. The "Start Transfer" button can be clicked, but no action happens, and the "Processing configuration" dropdown menu is completely empty, making it impossible to proceed.

I have already performed the following troubleshooting steps:

• I granted full permissions to the archivematica user to access the transfer source folder (/home/archivematica/rdc-arq/entrada).

• All key services have been restarted without errors and are confirmed to be active (running):

  • sudo systemctl status archivematica-mcp-server

  • sudo systemctl status archivematica-mcp-client

  • sudo systemctl status gearman-job-server

  • sudo systemctl status archivematica-dashboard

  • sudo systemctl status archivematica-storage-service

  • sudo systemctl restart php8.1-fpm

  • sudo systemctl restart nginx

My environment is Ubuntu 22.04 LTS, using PHP 8.1, Archivematica 1.17.1 and Storage Service 0.23.0.

Any assistance or guidance on what might be causing this issue would be greatly appreciated. 

Thank you.

[Douglas Cerna]

Hello,

As an administrator in the Archivematica Dashboard click the Administration tab at the top and then the Processing configuration option in the left sidebar.

Are you able to see the Processing configuration table with at least the default and automated processing configurations listed?

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Douglas Cerna (he/him),
Software Developer, Artefactual Systems Inc.
http://www.artefactual.com

[ARTHUR AZEVEDO]

Hi, 

Yes, I have access to both the default and automated configurations. I can also edit and save them, but they still aren't being listed.  

[Douglas Cerna]

Hello,

I see. Still logged in as administrator in your browser, visit this URL in your Archivematica instance:

/api/processing-configurations

Also, share a list of your processing configuration directory in your Archivematica server:

artefactual@am117jammy:~$ sudo -u archivematica ls -altr /var/archivematica/sharedDirectory/sharedMicroServiceTasksConfigs/processingMCPConfigs
total 28
drwxr-x--- 3 archivematica archivematica 4096 Oct  9  2024 ..
drwxr-x--- 2 archivematica archivematica 4096 Nov 28  2024 .
-rw-r--r-- 1 archivematica archivematica 7337 Dec  5  2024 sarahProcessingMCP.xml
-rw-r--r-- 1 archivematica archivematica 3970 Jun 18 22:53 defaultProcessingMCP.xml
-rw-r--r-- 1 archivematica archivematica 7527 Aug  8 16:14 automatedProcessingMCP.xml

To view this discussion visit https://groups.google.com/d/msgid/archivematica/53c2b89d-da17-4692-9bb9-237b8a78379cn%40googlegroups.com.

[Arthur Azevedo]

api/processing-configurations
{"message":"Host/IP 127.0.0.1 not authorized.","error":true}
//

root@archivematica:/etc/archivematica# sudo -u archivematica ls -altr /var/archivematica/sharedDirectory/sharedMicroServiceTasksConfigs/processingMCPConfigs
total 40
drwxrwxr-x 3 archivematica archivematica 4096 Aug  5 11:52 ..
drwxrwxr-x 2 archivematica archivematica 4096 Aug  6 13:55 .
-rwxrwxr-x 1 archivematica archivematica 7557 Aug  6 17:59 Documentos_ReservadosProcessingMCP.xml
-rwxrwxr-x 1 archivematica archivematica 7580 Aug  6 17:59 Documentos_PublicosProcessingMCP.xml
-rwxrwxr-x 1 archivematica archivematica 7701 Aug  6 17:59 automatedProcessingMCP.xml
-rwxrwxr-x 1 archivematica archivematica 7390 Aug 12 09:08 defaultProcessingMCP.xml

To view this discussion visit https://groups.google.com/d/msgid/archivematica/CAPm4Rm--ScQSGOrgnSr5HmA%3DrHrc3YKEhXYQeFO0_0aJV07GXQ%40mail.gmail.com.

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ARTHUR AZEVEDO

Analista Judiciário - Especialidade: Administração
Secretaria de Gestão Estratégica
Tribunal de Justiça do Estado de Roraima

Av. Cap. Ene Garcez n.° 1696 - São Francisco
Boa Vista/RR
69305-135

[Douglas Cerna]

It seems there's something wrong with the API endpoint Archivematica is using to retrieve the processing configurations.

That API endpoint is protected by some authorization checks and I think you're hitting this in particular:

https://github.com/artefactual/archivematica/blob/7b057688586eb8c5fa58ad94efc4ce8c9e811035/src/dashboard/src/components/api/views.py#L159

Have you customized the ALLOWED_HOSTS Django setting of the archivematica-dashboard service?

To view this discussion visit https://groups.google.com/d/msgid/archivematica/CAMFU8WrSGertiPSB7qwUjkNz5NTCY6XefFqi%2B0WLqS9D06PpmA%40mail.gmail.com.