We've installed Archivematica on a Centos 7 server and Archivematica Storage Service on a separate Centos 7 server. I've set up password-less logins via SSH between the two machines, per one of the suggestions posted in the forums, but I am still unable to process any files in Archivematica found on the Storage Service. The tmp directories are being created, but the actual processing file (in the case below, "test123") never gets created. Ownership of the directories are owned by the archivematica user with a 770 permission. The errors I am receiving in the the MCPServer.debug.log are as follows (on our Archivematica server):
DEBUG 2019-10-02 14:35:31 archivematica.mcp.server:taskGroupRunner:_monitor_running_jobs:258: 0 jobs pending; 0 jobs running; 0 known task groups
DEBUG 2019-10-02 14:35:34 archivematica.mcp.server:package:create_package:315: Transfer object created: 225f198c-9afc-41d4-b161-4ef4a2b645ea
DEBUG 2019-10-02 14:35:34 archivematica.mcp.server:package:_start:325: Package 225f198c-9afc-41d4-b161-4ef4a2b645ea: starting transfer (('test123', u'standard', 'e4f7d748-f676-4e1c-92e3-adab814520f4:/apps/Images', '/var/archivematica/sharedDirectory/tmp/tmpyNrKeU'))
DEBUG 2019-10-02 14:35:34 archivematica.mcp.server:package:_start_package_transfer_with_auto_approval:409: Package 225f198c-9afc-41d4-b161-4ef4a2b645ea: determined vars transfer_rel=tmp/tmpyNrKeU/test123, filepath=/var/archivematica/sharedDirectory/tmp/tmpyNrKeU/test123, path=e4f7d748-f676-4e1c-92e3-adab814520f4:/apps/Images/.
DEBUG 2019-10-02 14:35:34 archivematica.mcp.server:package:_start_package_transfer_with_auto_approval:416: Package 225f198c-9afc-41d4-b161-4ef4a2b645ea: copying chosen contents from transfer sources (from=e4f7d748-f676-4e1c-92e3-adab814520f4:/apps/Images/., to=tmp/tmpyNrKeU/test123)
DEBUG 2019-10-02 14:35:34 archivematica.common:storageService:get_location:192: Storage locations returned: [{u'uuid': u'194600f8-0cd4-4f0c-89c3-534723a89b49', u'pipeline': [u'/api/v2/pipeline/42991a9e-30d8-4ded-b556-85168fb0e1ea/'], u'used': u'0', u'description': None, u'space': u'/api/v2/space/72376017-c0ab-41b3-a5bc-84927cb3e515/', u'enabled': True, u'quota': None, u'relative_path': u'var/archivematica/sharedDirectory/', u'purpose': u'CP', u'path': u'/var/archivematica/sharedDirectory', u'resource_uri': u'/api/v2/location/194600f8-0cd4-4f0c-89c3-534723a89b49/'}, {u'uuid': u'c7dde1d4-fffe-40c3-a4c9-eddfeb049fb1', u'pipeline': [u'/api/v2/pipeline/42991a9e-30d8-4ded-b556-85168fb0e1ea/'], u'used': u'0', u'description': u'processing', u'space': u'/api/v2/space/d811f7b6-dd27-4242-a545-4b7d0d422533/', u'enabled': True, u'quota': None, u'relative_path': u'/var/archivematica/sharedDirectory', u'purpose': u'CP', u'path': u'/var/archivematica/sharedDirectory', u'resource_uri': u'/api/v2/location/c7dde1d4-fffe-40c3-a4c9-eddfeb049fb1/'}]
DEBUG 2019-10-02 14:35:34 archivematica.common:storageService:get_location:192: Storage locations returned: [{u'uuid': u'e4f7d748-f676-4e1c-92e3-adab814520f4', u'pipeline': [u'/api/v2/pipeline/42991a9e-30d8-4ded-b556-85168fb0e1ea/'], u'used': u'0', u'description': u'Apps', u'space': u'/api/v2/space/72376017-c0ab-41b3-a5bc-84927cb3e515/', u'enabled': True, u'quota': None, u'relative_path': u'apps', u'purpose': u'TS', u'path': u'/apps', u'resource_uri': u'/api/v2/location/e4f7d748-f676-4e1c-92e3-adab814520f4/'}]
DEBUG 2019-10-02 14:35:34 archivematica.mcp.server:package:_copy_from_transfer_sources:220: source: Images/., destination: /var/archivematica/sharedDirectory/tmp/tmpyNrKeU/test123/.
WARNING 2019-10-02 14:35:35 archivematica.common:storageService:copy_files:257: Unable to move files with {'files': [{'source': u'Images/.', 'destination': '/var/archivematica/sharedDirectory/tmp/tmpyNrKeU/test123/.'}], 'pipeline': u'/api/v2/pipeline/42991a9e-30d8-4ded-b556-85168fb0e1ea/', 'origin_location': u'/api/v2/location/e4f7d748-f676-4e1c-92e3-adab814520f4/'} because 500 Server Error: INTERNAL SERVER ERROR for url:
http://archivematica-storage.library.vanderbilt.edu/api/v2/location/194600f8-0cd4-4f0c-89c3-534723a89b49/Traceback (most recent call last):
File "/usr/lib/archivematica/MCPServer/package.py", line 350, in wrap
fn(*args, **kwargs)
File "/usr/lib/archivematica/MCPServer/package.py", line 418, in _start_package_transfer_with_auto_approval
_copy_from_transfer_sources([path], transfer_rel)
File "/usr/lib/archivematica/MCPServer/package.py", line 232, in _copy_from_transfer_sources
% {"message": ", ".join(message)}
^C
I'm not sure how to fix this. Any advice/guidance is greatly appreciated!