Access menu not working anymore [AM 1.13.2]

[arth...@gmail.com]

Hi,

in Archivematica 1.13.2, maybe following a cleaning of the folder

/var/archivematica/sharedDirectory/watchedDirectories/uploadedDIPs,

the "Access" menu item no longer works and the Dashboard interface shows the error:

Internal server error
Sorry! Something wrong happened. Please, contact with your administrator.

In the Dashboard log I have this info:

ERROR     2022-02-01 11:53:00  django.request:exception:handle_uncaught_exception:135:  Internal Server Error: /access/
Traceback (most recent call last):
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/core/handlers/exception.py", line 41, in inner
    response = get_response(request)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/core/handlers/base.py", line 187, in _get_response
    response = self.process_exception_by_middleware(e, request)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/core/handlers/base.py", line 185, in _get_response
    response = wrapped_callback(request, *callback_args, **callback_kwargs)
  File "/usr/share/archivematica/dashboard/main/views.py", line 119, in access_list
    return render(request, "main/access.html", locals())
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/shortcuts.py", line 30, in render
    content = loader.render_to_string(template_name, context, request, using=using)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/loader.py", line 68, in render_to_string
    return template.render(context, request)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/backends/django.py", line 66, in render
    return self.template.render(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/base.py", line 207, in render
    return self._render(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/base.py", line 199, in _render
    return self.nodelist.render(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/base.py", line 990, in render
    bit = node.render_annotated(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/base.py", line 957, in render_annotated
    return self.render(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/loader_tags.py", line 177, in render
    return compiled_parent._render(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/base.py", line 199, in _render
    return self.nodelist.render(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/base.py", line 990, in render
    bit = node.render_annotated(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/base.py", line 957, in render_annotated
    return self.render(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/loader_tags.py", line 177, in render
    return compiled_parent._render(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/base.py", line 199, in _render
    return self.nodelist.render(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/base.py", line 990, in render
    bit = node.render_annotated(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/base.py", line 957, in render_annotated
    return self.render(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/loader_tags.py", line 72, in render
    result = block.nodelist.render(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/base.py", line 990, in render
    bit = node.render_annotated(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/base.py", line 957, in render_annotated
    return self.render(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/loader_tags.py", line 72, in render
    result = block.nodelist.render(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/base.py", line 990, in render
    bit = node.render_annotated(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/base.py", line 957, in render_annotated
    return self.render(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/defaulttags.py", line 216, in render
    nodelist.append(node.render_annotated(context))
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/base.py", line 957, in render_annotated
    return self.render(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/base.py", line 1040, in render
    output = self.filter_expression.resolve(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/base.py", line 708, in resolve
    obj = self.var.resolve(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/base.py", line 849, in resolve
    value = self._resolve_lookup(context)
  File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/template/base.py", line 911, in _resolve_lookup
    current = current()
  File "/usr/share/archivematica/dashboard/main/models.py", line 228, in get_title
    return Job.objects.filter(sipuuid=self.sipuuid).get_directory_name()
  File "/usr/share/archivematica/dashboard/main/models.py", line 881, in get_directory_name
    return job.get_directory_name()
AttributeError: 'NoneType' object has no attribute 'get_directory_name'

Are there any suggestions on how to fix it?

Thanks in advance for any suggestions.

AT

[Ranjit Khera]

Hi,

I'd be interested in finding out what's going on here as well. We recently upgraded one of our instances to 1.13.2 and we are getting the exact same error.

Any info on how to fix it or even diagnose it further would be helpful.

We are running RHEL 7.9.

Thanks.

Ranjit.