CLAM AV error

[Kirsty Lee]

Hello,

Just upgraded to the release version of 1.6.1 and we've hit a Clam AV error on transfer. Here's the entry in the mcpserver.log:

'Clamscan command: clamdscan - < /var/archivematica/sharedDirectory/currentlyProcessing/kirsty-test-9a658ec9-d966-4c9c-8d4d-bba517c02368/logs/checksum.md5-Check-20170818T081649Z\nClamscan version command: clamdscan -V\n', 'exitCode': 2, 'stdError': "Error determining version, aborting\nVersion RC: 2\nVersion Standard output: \nVersion Standard error: ERROR: Can't parse clamd configuration file /etc/clamd.conf\n\n"}
DEBUG     2017-08-18 08:16:53  archivematica.mcp.server:taskStandard:performTask:90:  Finished performing task e68b26df-c8bf-4c83-907a-608a735d35a1
DEBUG     2017-08-18 08:16:53  archivematica.mcp.server:taskStandard:check_request_status:95:  Task 7a891ddb-bf73-40f2-80c0-088d0df6501e finished! Result COMPLETE -

Any ideas?

Thanks
Kirsty

[Sara - Artefactual]

Hi Kirsty,

Is this on CentOS? Was it an upgrade? I think we have a 1.6 -> 1.6.1 CentOS upgrade kicking around that I can test out. Any other information that you can provide would be great!

Regards,

Sara

[TAYLOR Robin]

Hi all,

Just looking at the upgrade instructions, those for Ubuntu have an extra couple of lines...

sudo service fits restart
sudo freshclam
sudo service clamav-daemon restart

Is it as simple as the instructions for Centos need updated?

Cheers

Robin Taylor
Main Library
University of Edinburgh
________________________________________
From: archiv...@googlegroups.com <archiv...@googlegroups.com> on behalf of Sara - Artefactual <sal...@artefactual.com>
Sent: 21 August 2017 19:41:21
To: archivematica
Subject: [archivematica] Re: CLAM AV error

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[TAYLOR Robin]

Hi all,

It seems its not just a case of missing instructions. I tried starting ClamAV manually...

"Failed to restart clamav-daemon.service: Unit not found"

Any help would be appreciated.

Cheers

Robin Taylor
Main Library
University of Edinburgh
________________________________________

From: archiv...@googlegroups.com <archiv...@googlegroups.com> on behalf of TAYLOR Robin <Robin....@ed.ac.uk>
Sent: 22 August 2017 10:03:40
To: archivematica
Subject: Re: [archivematica] Re: CLAM AV error

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[TAYLOR Robin]

Still bashing away trying to get ClamAV started on Centos, this was the latest attempt...

[root@lac-archivematica-test1 gordonc]# systemctl start clamd@scan
[root@lac-archivematica-test1 gordonc]# systemctl -l status clamd@scan
● cl...@scan.service - Generic clamav scanner daemon
Loaded: loaded (/usr/lib/systemd/system/cl...@scan.service; disabled; vendor preset: disabled)
Active: failed (Result: start-limit) since Fri 2017-08-25 16:25:44 BST; 7s ago
Process: 54741 ExecStart=/usr/sbin/clamd -c /etc/clamd.d/%i.conf --foreground=yes (code=exited, status=1/FAILURE)
Main PID: 54741 (code=exited, status=1/FAILURE)

Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk systemd[1]: cl...@scan.service: main process exited, code=exited, status=1/FAILURE
Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk systemd[1]: Unit cl...@scan.service entered failed state.
Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk systemd[1]: cl...@scan.service failed.
Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk systemd[1]: cl...@scan.service holdoff time over, scheduling restart.
Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk systemd[1]: start request repeated too quickly for cl...@scan.service
Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk systemd[1]: Failed to start Generic clamav scanner daemon.
Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk systemd[1]: Unit cl...@scan.service entered failed state.
Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk systemd[1]: cl...@scan.service failed


Thanks, Robin.

Robin Taylor
Main Library
University of Edinburgh
________________________________________
From: archiv...@googlegroups.com <archiv...@googlegroups.com> on behalf of TAYLOR Robin <Robin....@ed.ac.uk>

Sent: 23 August 2017 19:48:31

[jsimpson]

Hi Robin,

I tried those systemctl commands on a centos 7 server after installing archivematica 1.6.1 from rpms, and got the same result as you (status shows failed).

I am not sure about the best solution, but I googled and found this page:

https://www.adminsys.ch/2015/08/21/installing-clamav-epel-centosred-hat-7-nightmare/

and followed most of the steps from there, specifically:

ln -s /etc/clamd.d/scan.conf /etc/clamd.conf

vi /etc/clamd.d/scan.conf (comment the Example line and uncomment the LocalSocket line)

systemctl start clamd@scan

Now the status command returns healthier results:

# systemctl -l status clamd@scan 

● cl...@scan.service - Generic clamav scanner daemon

   Loaded: loaded (/usr/lib/systemd/system/cl...@scan.service; disabled; vendor preset: disabled)

   Active: active (running) since Fri 2017-09-01 06:44:39 UTC; 7s ago

 Main PID: 30752 (clamd)

   CGroup: /system.slice/system-clamd.slice/cl...@scan.service

           └─30752 /usr/sbin/clamd -c /etc/clamd.d/scan.conf --foreground=yes

Sep 01 06:44:39 1.6.1-centos-clean systemd[1]: Started Generic clamav scanner daemon.

Sep 01 06:44:39 1.6.1-centos-clean systemd[1]: Starting Generic clamav scanner daemon...

Sep 01 06:44:39 1.6.1-centos-clean clamd[30752]: Received 0 file descriptor(s) from systemd.

Sep 01 06:44:39 1.6.1-centos-clean clamd[30752]: clamd daemon 0.99.2 (OS: linux-gnu, ARCH: x86_64, CPU: x86_64)

Sep 01 06:44:39 1.6.1-centos-clean clamd[30752]: Running as user clamscan (UID 331, GID 988)

Sep 01 06:44:39 1.6.1-centos-clean clamd[30752]: Log file size limited to 1048576 bytes.

Sep 01 06:44:39 1.6.1-centos-clean clamd[30752]: Reading databases from /var/lib/clamav

Sep 01 06:44:39 1.6.1-centos-clean clamd[30752]: Not loading PUA signatures.

Sep 01 06:44:39 1.6.1-centos-clean clamd[30752]: Bytecode: Security mode set to "TrustSigned".

After that, I ran a test transfer and virus scanning worked.  Example task output:

Clamscan command: clamdscan - < /var/archivematica/sharedDirectory/currentlyProcessing/testclam-6ee1ca32-2fa4-4199-989b-7bf54762aa4a/objects/Vector.NET-Free-Vector-Art-Pack-28-Freedom-Flight.eps
Clamscan version command: clamdscan -V
Event outcome: Pass

I'm not sure if we should just update the docs, or if we should be fixing this in the rpm packages somehow (setting up the config from the mcp-client package, perhaps).

This could probably do with a bit more investigation.  Has anyone else using Archivematica 1.6.1 on CentOS experienced a problem with the virus scanning microservice?

On Friday, August 25, 2017 at 9:14:03 AM UTC-7, Robin Taylor wrote:

Still bashing away trying to get ClamAV started on Centos, this was the latest attempt...

[root@lac-archivematica-test1 gordonc]# systemctl start clamd@scan
[root@lac-archivematica-test1 gordonc]# systemctl -l status clamd@scan
● cl...@scan.service - Generic clamav scanner daemon
   Loaded: loaded (/usr/lib/systemd/system/cl...@scan.service; disabled; vendor preset: disabled)
   Active: failed (Result: start-limit) since Fri 2017-08-25 16:25:44 BST; 7s ago
  Process: 54741 ExecStart=/usr/sbin/clamd -c /etc/clamd.d/%i.conf --foreground=yes (code=exited, status=1/FAILURE)
 Main PID: 54741 (code=exited, status=1/FAILURE)

Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk systemd[1]: cl...@scan.service: main process exited, code=exited, status=1/FAILURE
Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk systemd[1]: Unit cl...@scan.service entered failed state.
Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk systemd[1]: cl...@scan.service failed.
Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk systemd[1]: cl...@scan.service holdoff time over, scheduling restart.
Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk systemd[1]: start request repeated too quickly for cl...@scan.service
Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk systemd[1]: Failed to start Generic clamav scanner daemon.
Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk systemd[1]: Unit cl...@scan.service entered failed state.
Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk systemd[1]: cl...@scan.service failed


Thanks, Robin.

Robin Taylor
Main Library
University of Edinburgh
________________________________________

From: archiv...@googlegroups.com <archivematica@googlegroups.com> on behalf of TAYLOR Robin <Robin....@ed.ac.uk>

Sent: 23 August 2017 19:48:31
To: archivematica
Subject: Re: [archivematica] Re: CLAM AV error

Hi all,

It seems its not just a case of missing instructions. I tried starting ClamAV manually...

"Failed to restart clamav-daemon.service: Unit not found"

Any help would be appreciated.

Cheers

Robin Taylor
Main Library
University of Edinburgh
________________________________________

From: archiv...@googlegroups.com <archivematica@googlegroups.com> on behalf of TAYLOR Robin <Robin....@ed.ac.uk>

Sent: 22 August 2017 10:03:40
To: archivematica
Subject: Re: [archivematica] Re: CLAM AV error

Hi all,

Just looking at the upgrade instructions, those for Ubuntu have an extra couple of lines...

sudo service  fits restart
sudo freshclam
sudo service clamav-daemon restart

Is it as simple as the instructions for Centos need updated?

Cheers

Robin Taylor
Main Library
University of Edinburgh
________________________________________

From: archiv...@googlegroups.com <archivematica@googlegroups.com> on behalf of Sara - Artefactual <sal...@artefactual.com>

Sent: 21 August 2017 19:41:21
To: archivematica
Subject: [archivematica] Re: CLAM AV error

Hi Kirsty,

Is this on CentOS? Was it an upgrade? I think we have a 1.6 -> 1.6.1 CentOS upgrade kicking around that I can test out. Any other information that you can provide would be great!

Regards,
Sara


On Friday, August 18, 2017 at 1:29:26 AM UTC-7, Kirsty Lee wrote:
Hello,

Just upgraded to the release version of 1.6.1 and we've hit a Clam AV error on transfer. Here's the entry in the mcpserver.log:

'Clamscan command: clamdscan - < /var/archivematica/sharedDirectory/currentlyProcessing/kirsty-test-9a658ec9-d966-4c9c-8d4d-bba517c02368/logs/checksum.md5-Check-20170818T081649Z\nClamscan version command: clamdscan -V\n', 'exitCode': 2, 'stdError': "Error determining version, aborting\nVersion RC: 2\nVersion Standard output: \nVersion Standard error: ERROR: Can't parse clamd configuration file /etc/clamd.conf\n\n"}
DEBUG     2017-08-18 08:16:53  archivematica.mcp.server:taskStandard:performTask:90:  Finished performing task e68b26df-c8bf-4c83-907a-608a735d35a1
DEBUG     2017-08-18 08:16:53  archivematica.mcp.server:taskStandard:check_request_status:95:  Task 7a891ddb-bf73-40f2-80c0-088d0df6501e finished! Result COMPLETE -

Any ideas?

Thanks
Kirsty

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[TAYLOR Robin]

Hi Justin,

Thanks for investigating, that moved us forward. Unfortunately we hit another issue...


Scan failed for file b6aba9dd-08d3-450c-b241-4db75c40e2d9 - Me and the guys.jpg
Clamscan RC: 2
Clamscan Standard output:
----------- SCAN SUMMARY -----------
Infected files: 0
Time: 0.002 sec (0 m 0 s)

Clamscan Standard error: ERROR: Could not lookup : Servname not supported for ai_socktype

Traceback (most recent call last):
File "/usr/lib/archivematica/MCPClient/clientScripts/archivematicaClamscan.py", line 78, in <module>
version, virusDefs, virusDefsDate = version_stdout.split("/")
ValueError: need more than 1 value to unpack


I believe you are going to be here on Friday so we could maybe have a look at it then.

Cheers.

Robin Taylor
Main Library
University of Edinburgh
________________________________________

From: archiv...@googlegroups.com <archiv...@googlegroups.com> on behalf of jsimpson <jsim...@artefactual.com>
Sent: 01 September 2017 07:54:56

To: archivematica
Subject: Re: [archivematica] Re: CLAM AV error

Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk<http://lac-archivematica-test1.is.ed.ac.uk> systemd[1]: cl...@scan.service: main process exited, code=exited, status=1/FAILURE
Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk<http://lac-archivematica-test1.is.ed.ac.uk> systemd[1]: Unit cl...@scan.service entered failed state.
Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk<http://lac-archivematica-test1.is.ed.ac.uk> systemd[1]: cl...@scan.service failed.
Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk<http://lac-archivematica-test1.is.ed.ac.uk> systemd[1]: cl...@scan.service holdoff time over, scheduling restart.
Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk<http://lac-archivematica-test1.is.ed.ac.uk> systemd[1]: start request repeated too quickly for cl...@scan.service
Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk<http://lac-archivematica-test1.is.ed.ac.uk> systemd[1]: Failed to start Generic clamav scanner daemon.
Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk<http://lac-archivematica-test1.is.ed.ac.uk> systemd[1]: Unit cl...@scan.service entered failed state.
Aug 25 16:25:44 lac-archivematica-test1.is.ed.ac.uk<http://lac-archivematica-test1.is.ed.ac.uk> systemd[1]: cl...@scan.service failed

Thanks, Robin.

Robin Taylor
Main Library
University of Edinburgh
________________________________________

From: archiv...@googlegroups.com<mailto:archiv...@googlegroups.com> <archiv...@googlegroups.com<mailto:archiv...@googlegroups.com>> on behalf of TAYLOR Robin <Robin....@ed.ac.uk<mailto:Robin....@ed.ac.uk>>

Sent: 23 August 2017 19:48:31
To: archivematica
Subject: Re: [archivematica] Re: CLAM AV error

Hi all,

It seems its not just a case of missing instructions. I tried starting ClamAV manually...

"Failed to restart clamav-daemon.service: Unit not found"

Any help would be appreciated.

Cheers

Robin Taylor
Main Library
University of Edinburgh
________________________________________

From: archiv...@googlegroups.com<mailto:archiv...@googlegroups.com> <archiv...@googlegroups.com<mailto:archiv...@googlegroups.com>> on behalf of TAYLOR Robin <Robin....@ed.ac.uk<mailto:Robin....@ed.ac.uk>>

Sent: 22 August 2017 10:03:40
To: archivematica
Subject: Re: [archivematica] Re: CLAM AV error

Hi all,

Just looking at the upgrade instructions, those for Ubuntu have an extra couple of lines...

sudo service fits restart
sudo freshclam
sudo service clamav-daemon restart

Is it as simple as the instructions for Centos need updated?

Cheers

Robin Taylor
Main Library
University of Edinburgh
________________________________________

From: archiv...@googlegroups.com<mailto:archiv...@googlegroups.com> <archiv...@googlegroups.com<mailto:archiv...@googlegroups.com>> on behalf of Sara - Artefactual <sal...@artefactual.com<mailto:sal...@artefactual.com>>

Sent: 21 August 2017 19:41:21
To: archivematica
Subject: [archivematica] Re: CLAM AV error

Hi Kirsty,

Is this on CentOS? Was it an upgrade? I think we have a 1.6 -> 1.6.1 CentOS upgrade kicking around that I can test out. Any other information that you can provide would be great!

Regards,
Sara


On Friday, August 18, 2017 at 1:29:26 AM UTC-7, Kirsty Lee wrote:
Hello,

Just upgraded to the release version of 1.6.1 and we've hit a Clam AV error on transfer. Here's the entry in the mcpserver.log:

'Clamscan command: clamdscan - < /var/archivematica/sharedDirectory/currentlyProcessing/kirsty-test-9a658ec9-d966-4c9c-8d4d-bba517c02368/logs/checksum.md5-Check-20170818T081649Z\nClamscan version command: clamdscan -V\n', 'exitCode': 2, 'stdError': "Error determining version, aborting\nVersion RC: 2\nVersion Standard output: \nVersion Standard error: ERROR: Can't parse clamd configuration file /etc/clamd.conf\n\n"}
DEBUG 2017-08-18 08:16:53 archivematica.mcp.server:taskStandard:performTask:90: Finished performing task e68b26df-c8bf-4c83-907a-608a735d35a1
DEBUG 2017-08-18 08:16:53 archivematica.mcp.server:taskStandard:check_request_status:95: Task 7a891ddb-bf73-40f2-80c0-088d0df6501e finished! Result COMPLETE -

Any ideas?

Thanks
Kirsty

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[scol...@artefactual.com]

Hi

This may be due to clamav not having enough memory to start. How much RAM does your environment have?

/santi

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[Johnny Alkek]

We had the same issue with 1.6.1 on redhat

I followed the instructions from 

https://www.adminsys.ch/2015/08/21/installing-clamav-epel-centosred-hat-7-nightmare/

then got 

ERROR: Could not lookup : Servname not supported for ai_socktype 

then added archivematica to group clamscan 

usermod -g clamscan archivematica

then rebooted 

problem fixed

Jason Long

Programmer Analyst

Texas State University

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[liam.t...@gmail.com]

Thank you Jason, this worked for me!

From: archiv...@googlegroups.com<mailto:archiv...@googlegroups.com> <archiv...@googlegroups.com<mailto:archiv...@googlegroups.com>> on behalf of TAYLOR Robin <Robin....@ed.ac.uk<mailto:Robin.T...@ed.ac.uk>>

Sent: 23 August 2017 19:48:31
To: archivematica
Subject: Re: [archivematica] Re: CLAM AV error

Hi all,

It seems its not just a case of missing instructions. I tried starting ClamAV manually...

"Failed to restart clamav-daemon.service: Unit not found"

Any help would be appreciated.

Cheers

Robin Taylor
Main Library
University of Edinburgh
________________________________________

From: archiv...@googlegroups.com<mailto:archiv...@googlegroups.com> <archiv...@googlegroups.com<mailto:archiv...@googlegroups.com>> on behalf of TAYLOR Robin <Robin....@ed.ac.uk<mailto:Robin.T...@ed.ac.uk>>

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