Problem downloading AIP

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timothysch...@gmail.com

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Feb 24, 2022, 3:51:45 AM2/24/22
to archivematica
Hi,

has anyone had problems downloading AIPs from the Archivmatica 1.13 dashboard?
When I click the download button I get this error

{
    "message": "Storage service returned 500; check logs?",
    "success": false
}

Murilo Souza

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Sep 13, 2022, 10:44:08 AM9/13/22
to archivematica

I haven't had any problems downloading AIPs, but this same message pops up for me whenever I try to download individual files, either from the Archival Storage tab or the Appraisal tab. I would also like help to fix this.

Murilo Souza
Public Archives of the State of São Paulo

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