Command FITS failed

[sam...@willamette.edu]

Just installed 1.3 and am testing ingesting a simple small file, and everything seems to work fine except for this step in ingestion:

 

Job: Characterize and extract metadata on submission documentation 

Command FITS failed with exit status 230; stderr: connect: Connection refused

Any ideas why this would happen?  The AIP did successfully store after this.   And the following test of fits on the ingest file at the command line worked:

/usr/bin/fits.sh -i /media/mohfiles/archivematicaIngest/test/193.jp2

[Justin Simpson]

It sounds like the fits daemon is not running.  Can you try doing this on the command line:

sudo start fits

Justin Simpson
Director of Archivematica Technical Services
www.artefactual.com
604-527-2056

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[Sara Amato]

I just tried starting fits (see below) and it seemed to start something, but I’m still getting the same error when ingesting.   Is there an error log I could check??

> sudo start fits

fits start/running, process 26406

[Sara Amato]

We are guessing it might be a port issue … as far as we can tell it’s supposed to run on port 2113?  Is that right?  Is there a list somewhere in the documentation of ports that need to be open for archivematica to run correctly?   So far we see 80, 8000, 9200 and maybe 2113 … ?

On Feb 23, 2015, at 3:11 PM, Justin Simpson <jsim...@artefactual.com> wrote:

[Justin Simpson]

The nailgun server used to run fits.sh is only accessed from localhost, so it should not be a firewall issue. 

Just checking, but can you verify that you have the following applications installed on the Archivematica server?

* fits
* nailgun-client

Justin Simpson
Director of Archivematica Technical Services
www.artefactual.com
604-527-2056

[Sara Amato]

Looks like they are:

> dpkg-query -s fits

Package: fits

Status: install ok installed

> dpkg-query -s nailgun-client

Package: nailgun-client

Status: install ok installed

[Justin Simpson]

The script that is getting executed when you start fits is at /etc/init/fits.conf.  You can take a look at that file, and the log file it writes to, at /var/log/fits-ngserver/server.log.  It is possible you will find more information in your syslog as well. 

Justin Simpson
Director of Archivematica Technical Services
www.artefactual.com
604-527-2056

[Sara Amato]

Oddly the server.log is empty - last touched Feb 20 when we installed.   Nothing of use in the syslog.   I’ll keep poking around.     I do see nginx running … is there a way to tell if the service is running?  I don’t see anything running with ’fits’ in the name, and trying   wget http:/localhost:2113 just gets connection refused. 

[Bill Kelm]

Another update on this, so if we start the FITS service with:

sudo start fits

it indicates it's running but the it does not appear to start the ngserver

If we run this from the command line as root:

exec sudo -u archivematica /usr/bin/fits-ngserver.sh /usr/share/maven-repo/com/martiansoftware/nailgun-server/debian/nailgun-server-debian.jar 2>&1 >>  /var/log/fits-ngserver/server.log

the ng server indicates it has started, and the extract metadata step works fine

Bill K.

Bill K.

[Sarah Romkey]

Thanks for the update Bill! I'm sure this will help another user in the future.

Cheers,

Sarah

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