archivematica-storage-service does not run
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Fernando Freire
Sep 1, 2022, 11:05:01 AM9/1/22
to archivematica
Hi everyone, I'm new to archivematica.
I installed archivematica on a VM using VM VirtualBox 6.1.
I followed the manual installation guide on ubuntu 18.04 as it is on the archivematica page.
---->https://www.archivematica.org/en/docs/archivematica-1.13/admin-manual/installation-setup/installation/install-ubuntu/#install-pkg-ubuntu
The installation is apparently successful, but in the post-installation configuration when I try to access the storage-service at "http://localhost:8000 the browser returns this:
---->502 Bad Gateway
nginx/1.14.0 (Ubuntu).
I don't have fairewall active
I read in another conversation that the archivematica-estorage-service service might not have gone up, so I did the check and indeed the service did not go up.
fernando@archivematica:~$ service archivematica-storage-service status
● archivematica-storage-service.service - Archivematica Storage Service
Loaded: loaded (/lib/systemd/system/archivematica-storage-service.service; enabled; vendor preset: enabled)
Active: failed (Result: exit-code) since Wed 2022-08-31 09:42:19 -03; 24h ago
Process: 3043 ExecStart=/usr/share/archivematica/virtualenvs/archivematica-storage-service/bin/gunicorn --config /etc/archivematica/storage-service.gunicorn-config.py storage_service.wsgi:application
Main PID: 3043 (code=exited, status=3)
ago 31 09:42:19 archivematica systemd[1]: archivematica-storage-service.service: Service hold-off time over, scheduling restart.
ago 31 09:42:19 archivematica systemd[1]: archivematica-storage-service.service: Scheduled restart job, restart counter is at 10.
ago 31 09:42:19 archivematica systemd[1]: Stopped Archivematica Storage Service.
ago 31 09:42:19 archivematica systemd[1]: archivematica-storage-service.service: Start request repeated too quickly.
ago 31 09:42:19 archivematica systemd[1]: archivematica-storage-service.service: Failed with result 'exit-code'.
ago 31 09:42:19 archivematica systemd[1]: Failed to start Archivematica Storage Service.
Has anyone had this problem, I need help.
Thank you all in advance for your attention.
I installed archivematica on a VM using VM VirtualBox 6.1.
I followed the manual installation guide on ubuntu 18.04 as it is on the archivematica page.
---->https://www.archivematica.org/en/docs/archivematica-1.13/admin-manual/installation-setup/installation/install-ubuntu/#install-pkg-ubuntu
The installation is apparently successful, but in the post-installation configuration when I try to access the storage-service at "http://localhost:8000 the browser returns this:
---->502 Bad Gateway
nginx/1.14.0 (Ubuntu).
I don't have fairewall active
I read in another conversation that the archivematica-estorage-service service might not have gone up, so I did the check and indeed the service did not go up.
fernando@archivematica:~$ service archivematica-storage-service status
● archivematica-storage-service.service - Archivematica Storage Service
Loaded: loaded (/lib/systemd/system/archivematica-storage-service.service; enabled; vendor preset: enabled)
Active: failed (Result: exit-code) since Wed 2022-08-31 09:42:19 -03; 24h ago
Process: 3043 ExecStart=/usr/share/archivematica/virtualenvs/archivematica-storage-service/bin/gunicorn --config /etc/archivematica/storage-service.gunicorn-config.py storage_service.wsgi:application
Main PID: 3043 (code=exited, status=3)
ago 31 09:42:19 archivematica systemd[1]: archivematica-storage-service.service: Service hold-off time over, scheduling restart.
ago 31 09:42:19 archivematica systemd[1]: archivematica-storage-service.service: Scheduled restart job, restart counter is at 10.
ago 31 09:42:19 archivematica systemd[1]: Stopped Archivematica Storage Service.
ago 31 09:42:19 archivematica systemd[1]: archivematica-storage-service.service: Start request repeated too quickly.
ago 31 09:42:19 archivematica systemd[1]: archivematica-storage-service.service: Failed with result 'exit-code'.
ago 31 09:42:19 archivematica systemd[1]: Failed to start Archivematica Storage Service.
Has anyone had this problem, I need help.
Thank you all in advance for your attention.
Forgive me for any spelling errors, I don't have a good command of the English language, so I use google translator, which may not make a very accurate translation.
Joseph Collard
Sep 1, 2022, 1:32:38 PM9/1/22
to archivematica
I'm having similar issues when doing a manual install. I posted a wall of text below. Maybe someone can figure out what is going on.
$ systemctl status archivematica-storage-service.service
● archivematica-storage-service.service - Archivematica Storage Service
Loaded: loaded (/lib/systemd/system/archivematica-storage-service.service; enabled; vendor preset: enabled)
systemd[1]: Stopped Archivematica Storage Service.
systemd[1]: Failed to start Archivematica Storage Service.
Error: The new file /etc/default/archivematica-storage-service does not exist!
/var/lib/dpkg/info/archivematica-storage-service.postinst: line 25: /etc/default/archivematica-storage-service: No such file or directory
creating symlink in /usr/lib/archivematica
configuring django database and static files"
$ systemctl status archivematica-storage-service.service
● archivematica-storage-service.service - Archivematica Storage Service
Loaded: loaded (/lib/systemd/system/archivematica-storage-service.service; enabled; vendor preset: enabled)
Active: activating (auto-restart) (Result: resources) since Thu 2022-09-01 16:49:27 UTC; 22s ago
Main PID: 23861 (code=exited, status=3)
systemd[1]: archivematica-storage-service.service: Scheduled restart job, restart counter is at 3.
Main PID: 23861 (code=exited, status=3)
systemd[1]: archivematica-storage-service.service: Scheduled restart job, restart counter is at 3.
systemd[1]: Stopped Archivematica Storage Service.
systemd[1]: archivematica-storage-service.service: Failed to load environment files: No such file or directory
systemd[1]: archivematica-storage-service.service: Failed to run 'start' task: No such file or directory
systemd[1]: archivematica-storage-service.service: Failed with result 'resources'.
systemd[1]: archivematica-storage-service.service: Failed to run 'start' task: No such file or directory
systemd[1]: archivematica-storage-service.service: Failed with result 'resources'.
systemd[1]: Failed to start Archivematica Storage Service.
When uninstalling the service, I saw this error: "rm: cannot remove '/etc/default/archivematica-storage-service': No such file or directory"
When installing it again, I noticed a similar error. I included a few lines before and after for context:
"creating django secret key
sed: can't read /etc/default/archivematica-storage-service: No such file or directory"creating django secret key
Error: The new file /etc/default/archivematica-storage-service does not exist!
/var/lib/dpkg/info/archivematica-storage-service.postinst: line 25: /etc/default/archivematica-storage-service: No such file or directory
creating symlink in /usr/lib/archivematica
configuring django database and static files"
There is a traceback with tons of information that makes no sense to me.
Traceback (most recent call last):
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/helpers.py", line 9, in get_env_variable
return environ[var_name]
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/os.py", line 669, in __getitem__
raise KeyError(key) from None
KeyError: 'SS_DB_NAME'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "manage.py", line 11, in <module>
execute_from_command_line(sys.argv)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 364, in execute_from_command_line
utility.execute()
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 356, in execute
self.fetch_command(subcommand).run_from_argv(self.argv)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 206, in fetch_command
klass = load_command_class(app_name, subcommand)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 40, in load_command_class
module = import_module('%s.management.commands.%s' % (app_name, name))
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/importlib/__init__.py", line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
File "<frozen importlib._bootstrap>", line 994, in _gcd_import
File "<frozen importlib._bootstrap>", line 971, in _find_and_load
File "<frozen importlib._bootstrap>", line 955, in _find_and_load_unlocked
File "<frozen importlib._bootstrap>", line 665, in _load_unlocked
File "<frozen importlib._bootstrap_external>", line 678, in exec_module
File "<frozen importlib._bootstrap>", line 219, in _call_with_frames_removed
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/commands/migrate.py", line 15, in <module>
from django.db.migrations.autodetector import MigrationAutodetector
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/db/migrations/autodetector.py", line 13, in <module>
from django.db.migrations.questioner import MigrationQuestioner
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/db/migrations/questioner.py", line 12, in <module>
from .loader import MigrationLoader
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/db/migrations/loader.py", line 10, in <module>
from django.db.migrations.recorder import MigrationRecorder
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/db/migrations/recorder.py", line 12, in <module>
class MigrationRecorder(object):
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/db/migrations/recorder.py", line 26, in MigrationRecorder
class Migration(models.Model):
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/db/migrations/recorder.py", line 27, in Migration
app = models.CharField(max_length=255)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/db/models/fields/__init__.py", line 1061, in __init__
super(CharField, self).__init__(*args, **kwargs)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/db/models/fields/__init__.py", line 172, in __init__
self.db_tablespace = db_tablespace or settings.DEFAULT_INDEX_TABLESPACE
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 56, in __getattr__
self._setup(name)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 41, in _setup
self._wrapped = Settings(settings_module)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 110, in __init__
mod = importlib.import_module(self.SETTINGS_MODULE)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/importlib/__init__.py", line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/local.py", line 20, in <module>
"NAME": get_env_variable("SS_DB_NAME"),
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/helpers.py", line 12, in get_env_variable
raise ImproperlyConfigured(error_msg)
django.core.exceptions.ImproperlyConfigured: Set the SS_DB_NAME environment variable
Traceback (most recent call last):
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/helpers.py", line 9, in get_env_variable
return environ[var_name]
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/os.py", line 669, in __getitem__
raise KeyError(key) from None
KeyError: 'SS_DB_NAME'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "manage.py", line 11, in <module>
execute_from_command_line(sys.argv)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 364, in execute_from_command_line
utility.execute()
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 356, in execute
self.fetch_command(subcommand).run_from_argv(self.argv)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 194, in fetch_command
settings.INSTALLED_APPS
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 56, in __getattr__
self._setup(name)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 41, in _setup
self._wrapped = Settings(settings_module)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 110, in __init__
mod = importlib.import_module(self.SETTINGS_MODULE)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/importlib/__init__.py", line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
File "<frozen importlib._bootstrap>", line 994, in _gcd_import
File "<frozen importlib._bootstrap>", line 971, in _find_and_load
File "<frozen importlib._bootstrap>", line 955, in _find_and_load_unlocked
File "<frozen importlib._bootstrap>", line 665, in _load_unlocked
File "<frozen importlib._bootstrap_external>", line 678, in exec_module
File "<frozen importlib._bootstrap>", line 219, in _call_with_frames_removed
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/local.py", line 20, in <module>
"NAME": get_env_variable("SS_DB_NAME"),
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/helpers.py", line 12, in get_env_variable
raise ImproperlyConfigured(error_msg)
django.core.exceptions.ImproperlyConfigured: Set the SS_DB_NAME environment variable
Traceback (most recent call last):
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/helpers.py", line 9, in get_env_variable
return environ[var_name]
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/os.py", line 669, in __getitem__
raise KeyError(key) from None
KeyError: 'SS_DB_NAME'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "manage.py", line 11, in <module>
execute_from_command_line(sys.argv)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 364, in execute_from_command_line
utility.execute()
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 356, in execute
self.fetch_command(subcommand).run_from_argv(self.argv)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/base.py", line 283, in run_from_argv
self.execute(*args, **cmd_options)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/base.py", line 330, in execute
output = self.handle(*args, **options)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/commands/compilemessages.py", line 67, in handle
basedirs.extend(upath(path) for path in settings.LOCALE_PATHS)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 56, in __getattr__
self._setup(name)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 41, in _setup
self._wrapped = Settings(settings_module)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 110, in __init__
mod = importlib.import_module(self.SETTINGS_MODULE)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/importlib/__init__.py", line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
File "<frozen importlib._bootstrap>", line 994, in _gcd_import
File "<frozen importlib._bootstrap>", line 971, in _find_and_load
File "<frozen importlib._bootstrap>", line 955, in _find_and_load_unlocked
File "<frozen importlib._bootstrap>", line 665, in _load_unlocked
File "<frozen importlib._bootstrap_external>", line 678, in exec_module
File "<frozen importlib._bootstrap>", line 219, in _call_with_frames_removed
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/local.py", line 20, in <module>
"NAME": get_env_variable("SS_DB_NAME"),
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/helpers.py", line 12, in get_env_variable
raise ImproperlyConfigured(error_msg)
django.core.exceptions.ImproperlyConfigured: Set the SS_DB_NAME environment variable
Traceback (most recent call last):
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/helpers.py", line 9, in get_env_variable
return environ[var_name]
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/os.py", line 669, in __getitem__
raise KeyError(key) from None
KeyError: 'SS_DB_NAME'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "manage.py", line 11, in <module>
execute_from_command_line(sys.argv)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 364, in execute_from_command_line
utility.execute()
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 356, in execute
self.fetch_command(subcommand).run_from_argv(self.argv)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 194, in fetch_command
settings.INSTALLED_APPS
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 56, in __getattr__
self._setup(name)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 41, in _setup
self._wrapped = Settings(settings_module)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 110, in __init__
mod = importlib.import_module(self.SETTINGS_MODULE)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/importlib/__init__.py", line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
File "<frozen importlib._bootstrap>", line 994, in _gcd_import
File "<frozen importlib._bootstrap>", line 971, in _find_and_load
File "<frozen importlib._bootstrap>", line 955, in _find_and_load_unlocked
File "<frozen importlib._bootstrap>", line 665, in _load_unlocked
File "<frozen importlib._bootstrap_external>", line 678, in exec_module
File "<frozen importlib._bootstrap>", line 219, in _call_with_frames_removed
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/local.py", line 20, in <module>
"NAME": get_env_variable("SS_DB_NAME"),
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/helpers.py", line 12, in get_env_variable
raise ImproperlyConfigured(error_msg)
django.core.exceptions.ImproperlyConfigured: Set the SS_DB_NAME environment variable
updating directory permissions
Successfully updated /usr/share/archivematica/virtualenvs/archivematica-storage-service/bin/python3
Job for archivematica-storage-service.service failed because of unavailable resources or another system error.
See "systemctl status archivematica-storage-service.service" and "journalctl -xe" for details.
Processing triggers for libc-bin (2.27-3ubuntu1.6) ...
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/helpers.py", line 9, in get_env_variable
return environ[var_name]
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/os.py", line 669, in __getitem__
raise KeyError(key) from None
KeyError: 'SS_DB_NAME'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "manage.py", line 11, in <module>
execute_from_command_line(sys.argv)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 364, in execute_from_command_line
utility.execute()
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 356, in execute
self.fetch_command(subcommand).run_from_argv(self.argv)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 206, in fetch_command
klass = load_command_class(app_name, subcommand)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 40, in load_command_class
module = import_module('%s.management.commands.%s' % (app_name, name))
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/importlib/__init__.py", line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
File "<frozen importlib._bootstrap>", line 994, in _gcd_import
File "<frozen importlib._bootstrap>", line 971, in _find_and_load
File "<frozen importlib._bootstrap>", line 955, in _find_and_load_unlocked
File "<frozen importlib._bootstrap>", line 665, in _load_unlocked
File "<frozen importlib._bootstrap_external>", line 678, in exec_module
File "<frozen importlib._bootstrap>", line 219, in _call_with_frames_removed
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/commands/migrate.py", line 15, in <module>
from django.db.migrations.autodetector import MigrationAutodetector
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/db/migrations/autodetector.py", line 13, in <module>
from django.db.migrations.questioner import MigrationQuestioner
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/db/migrations/questioner.py", line 12, in <module>
from .loader import MigrationLoader
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/db/migrations/loader.py", line 10, in <module>
from django.db.migrations.recorder import MigrationRecorder
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/db/migrations/recorder.py", line 12, in <module>
class MigrationRecorder(object):
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/db/migrations/recorder.py", line 26, in MigrationRecorder
class Migration(models.Model):
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/db/migrations/recorder.py", line 27, in Migration
app = models.CharField(max_length=255)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/db/models/fields/__init__.py", line 1061, in __init__
super(CharField, self).__init__(*args, **kwargs)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/db/models/fields/__init__.py", line 172, in __init__
self.db_tablespace = db_tablespace or settings.DEFAULT_INDEX_TABLESPACE
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 56, in __getattr__
self._setup(name)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 41, in _setup
self._wrapped = Settings(settings_module)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 110, in __init__
mod = importlib.import_module(self.SETTINGS_MODULE)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/importlib/__init__.py", line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/local.py", line 20, in <module>
"NAME": get_env_variable("SS_DB_NAME"),
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/helpers.py", line 12, in get_env_variable
raise ImproperlyConfigured(error_msg)
django.core.exceptions.ImproperlyConfigured: Set the SS_DB_NAME environment variable
Traceback (most recent call last):
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/helpers.py", line 9, in get_env_variable
return environ[var_name]
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/os.py", line 669, in __getitem__
raise KeyError(key) from None
KeyError: 'SS_DB_NAME'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "manage.py", line 11, in <module>
execute_from_command_line(sys.argv)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 364, in execute_from_command_line
utility.execute()
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 356, in execute
self.fetch_command(subcommand).run_from_argv(self.argv)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 194, in fetch_command
settings.INSTALLED_APPS
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 56, in __getattr__
self._setup(name)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 41, in _setup
self._wrapped = Settings(settings_module)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 110, in __init__
mod = importlib.import_module(self.SETTINGS_MODULE)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/importlib/__init__.py", line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
File "<frozen importlib._bootstrap>", line 994, in _gcd_import
File "<frozen importlib._bootstrap>", line 971, in _find_and_load
File "<frozen importlib._bootstrap>", line 955, in _find_and_load_unlocked
File "<frozen importlib._bootstrap>", line 665, in _load_unlocked
File "<frozen importlib._bootstrap_external>", line 678, in exec_module
File "<frozen importlib._bootstrap>", line 219, in _call_with_frames_removed
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/local.py", line 20, in <module>
"NAME": get_env_variable("SS_DB_NAME"),
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/helpers.py", line 12, in get_env_variable
raise ImproperlyConfigured(error_msg)
django.core.exceptions.ImproperlyConfigured: Set the SS_DB_NAME environment variable
Traceback (most recent call last):
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/helpers.py", line 9, in get_env_variable
return environ[var_name]
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/os.py", line 669, in __getitem__
raise KeyError(key) from None
KeyError: 'SS_DB_NAME'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "manage.py", line 11, in <module>
execute_from_command_line(sys.argv)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 364, in execute_from_command_line
utility.execute()
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 356, in execute
self.fetch_command(subcommand).run_from_argv(self.argv)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/base.py", line 283, in run_from_argv
self.execute(*args, **cmd_options)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/base.py", line 330, in execute
output = self.handle(*args, **options)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/commands/compilemessages.py", line 67, in handle
basedirs.extend(upath(path) for path in settings.LOCALE_PATHS)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 56, in __getattr__
self._setup(name)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 41, in _setup
self._wrapped = Settings(settings_module)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 110, in __init__
mod = importlib.import_module(self.SETTINGS_MODULE)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/importlib/__init__.py", line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
File "<frozen importlib._bootstrap>", line 994, in _gcd_import
File "<frozen importlib._bootstrap>", line 971, in _find_and_load
File "<frozen importlib._bootstrap>", line 955, in _find_and_load_unlocked
File "<frozen importlib._bootstrap>", line 665, in _load_unlocked
File "<frozen importlib._bootstrap_external>", line 678, in exec_module
File "<frozen importlib._bootstrap>", line 219, in _call_with_frames_removed
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/local.py", line 20, in <module>
"NAME": get_env_variable("SS_DB_NAME"),
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/helpers.py", line 12, in get_env_variable
raise ImproperlyConfigured(error_msg)
django.core.exceptions.ImproperlyConfigured: Set the SS_DB_NAME environment variable
Traceback (most recent call last):
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/helpers.py", line 9, in get_env_variable
return environ[var_name]
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/os.py", line 669, in __getitem__
raise KeyError(key) from None
KeyError: 'SS_DB_NAME'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "manage.py", line 11, in <module>
execute_from_command_line(sys.argv)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 364, in execute_from_command_line
utility.execute()
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 356, in execute
self.fetch_command(subcommand).run_from_argv(self.argv)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/core/management/__init__.py", line 194, in fetch_command
settings.INSTALLED_APPS
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 56, in __getattr__
self._setup(name)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 41, in _setup
self._wrapped = Settings(settings_module)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/django/conf/__init__.py", line 110, in __init__
mod = importlib.import_module(self.SETTINGS_MODULE)
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/importlib/__init__.py", line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
File "<frozen importlib._bootstrap>", line 994, in _gcd_import
File "<frozen importlib._bootstrap>", line 971, in _find_and_load
File "<frozen importlib._bootstrap>", line 955, in _find_and_load_unlocked
File "<frozen importlib._bootstrap>", line 665, in _load_unlocked
File "<frozen importlib._bootstrap_external>", line 678, in exec_module
File "<frozen importlib._bootstrap>", line 219, in _call_with_frames_removed
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/local.py", line 20, in <module>
"NAME": get_env_variable("SS_DB_NAME"),
File "/usr/share/archivematica/virtualenvs/archivematica-storage-service/lib/python3.6/site-packages/storage_service/storage_service/settings/helpers.py", line 12, in get_env_variable
raise ImproperlyConfigured(error_msg)
django.core.exceptions.ImproperlyConfigured: Set the SS_DB_NAME environment variable
updating directory permissions
Successfully updated /usr/share/archivematica/virtualenvs/archivematica-storage-service/bin/python3
Job for archivematica-storage-service.service failed because of unavailable resources or another system error.
See "systemctl status archivematica-storage-service.service" and "journalctl -xe" for details.
Processing triggers for libc-bin (2.27-3ubuntu1.6) ...
Susan Borda
Sep 1, 2022, 4:02:15 PM9/1/22
to archivematica
I had a similar issue with doing the manual install on Ubuntu 18.04 it seems that mysql is missing from the install package. I found this and it helped, if you already have the storage-service installed you'll need purge it then go through this.
-susan
-------
Nov 5, 2021, 6:30:04 PM
to archivematica
Hello,
I had the same issue while trying to install the storage service after 0.18.1 update.
The .deb install package is broken after they made the storage service using a mysql database as default database.
Here is what i've done to get past it:
1 - you first need a local mysql installl
sudo apt-get install -y mysql-server-5.7 libmysqlclient-dev
2 - You must create the SS database and a user called archivematica and password demo:
#note o sudo obrigatório aqui
sudo mysql -u root
CREATE DATABASE SS CHARACTER SET utf8 COLLATE utf8_general_ci;
create user archivematica@'%' identified by 'demo';
GRANT ALL PRIVILEGES ON SS.* TO 'archivematica'@'%';
flush privileges;
quit;
3 - continue installing the storage service and the other packages as intended.
sudo apt-get install -y archivematica-storage-service
best regards,
Guilherme Campos
---------
Susan Borda
Sep 1, 2022, 4:20:09 PM9/1/22
to archivematica
Try this it helped me, however if you have already installed storage-system you'll need to purge that first do this process below then reinstall it.
-susan
On Thursday, September 1, 2022 at 11:05:01 AM UTC-4 freita...@gmail.com wrote:
Joseph Collard
Sep 2, 2022, 7:59:36 AM9/2/22
to archivematica
That worked. Thanks.
Fernando Freire
Sep 9, 2022, 6:25:04 AM9/9/22
to archivematica
I restarted the whole installation, the storage-service worked. Thank you Susan.
But now Archivematica Dashboard returns "Internal server error".
I suspect it has to do with the database user, but I'm not sure.
Does anyone have any ideas ?
Thanks in advance.
But now Archivematica Dashboard returns "Internal server error".
I suspect it has to do with the database user, but I'm not sure.
Does anyone have any ideas ?
Thanks in advance.
susan borda
Sep 9, 2022, 8:05:37 AM9/9/22
to archiv...@googlegroups.com
Hi Fernando-
Can you provide a screenshot of the error?
Thanks,
susan
Sent from my iPhone
On Sep 9, 2022, at 6:25 AM, Fernando Freire <freita...@gmail.com> wrote:
I restarted the whole installation, the storage-service worked. Thank you Susan.
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To view this discussion on the web visit https://groups.google.com/d/msgid/archivematica/ec0a4b80-e0b8-4394-b76c-83e997955c88n%40googlegroups.com.
Fernando Freire
Sep 9, 2022, 8:35:38 AM9/9/22
to archivematica
Hello Susan!
Susan Borda
Sep 9, 2022, 10:13:04 AM9/9/22
to archiv...@googlegroups.com
Hmmm, is your Archivematica front-end/dashboard connected to the Storage Service? Did you get this message after setting up an account?
To view this discussion on the web visit https://groups.google.com/d/msgid/archivematica/671ab634-3c7a-499a-8789-854c3df79ccfn%40googlegroups.com.
--
Susan Borda
Digital Preservation Projects Manager
Digital Preservation Unit
University of Michigan Libraries
Buhr Building
My office phone number is temporarily disconnected while I work remotely due to COVID-19. Please contact me via email.
Fernando Freire
Sep 9, 2022, 10:48:48 AM9/9/22
to archivematica
I didn't get to set up an account. I just finished the installation/post installation sequence.
What I have on sgbd is this:
What I have on sgbd is this:
Susan Borda
Sep 9, 2022, 11:31:50 AM9/9/22
to archiv...@googlegroups.com
In the "Administration" tab do you have a user set up? Are you able to get to the Storage Service? You have to do some API copying pasting between the two parts of Archivematica to get these connected.
To view this discussion on the web visit https://groups.google.com/d/msgid/archivematica/0d4f55db-86c2-46d2-ba97-a0548d1726dcn%40googlegroups.com.
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