Install Windows 7 On Acer Q1vzc
Ivy Auteri
I have a C710. It will not start. Get message about Chrome OS missing or damaged. I downloaded the recovery fix from the suggested url two times, each to a 8 GB usg flashdrive on a windows pc. I then went into the usb drive and executed the program. I did not see any messages on the screen as the recovery fix was executed.
The last time I let the fix run over night. I took the USB out of the windows pc. I started up the C710. When the C710 came to the screen telling to insert the usb ( and enter? ), I get a message that the Chrome OS not found, or something similar.
Download the recovery fix in the windows PC, save the file in the desktop. The file name is chromeosimagecreatorV2, its an .exe file. Connect the USB drive to the windows PC then select chromeosimagecreatorV2 file > right click > select run as administartor option.
I'm having the same problem as the original poster and tried your solution but it's not working for me. The Acer C710-2847 shows up as model Parrot Stilt A-C 6844 in the error message stating "Chrome OS is missing or damaged". But when I put in the USB drive with the files installed from the recovery fix, it just gives an error message and points me to the Google Chrome OS recovery page.
Same here! I have model Parrot Stilt B-D 4648 I have been trying to recover for 2 days now and no luck, trying SD and USB drives and left it on overnight when it mentions it will only take a few minutes.
Hey, I too have been having trouble with recovering my c710. I have tried 6 different brands and models of usb's of various sizes. I have been to every google site, hacker site, tried the reovery tool over and over again, with no success. I spoke with a chrome ninja who indicated that the c7s have issues with the hard drive crashing when you remove the battery. She decided that the problem was either my hard drive or the usb. I spent an hour on the phone with acer customer support who led me through the same exact steps as the web site. He told me my only option was to send my chromebook back to the company for repairs. I am reluctant to this, as I have opened the back panel to upgrade the ram. Frustrated, I finally frankensteined together a usb enclosure and pluged it into my computer. The ssd was in working order. I tried reformating it back to default settings, tried writing the os image directly to the drive. Basically, everything I could think of. I am at a loss. Has anyone been able to resolve this issue? The last thing I can think of is to run the recovery tool on my windows 8 machine, before I was using vista. Sorry for the novel but I am quite frustrated.
I have a similar problem in that I modified the hardware. I put in 16 Gb ram and a new 120 Gb Samsung 840 Pro SSD. I was running Ubuntu 13.10 and other than a few issues with Ubuntu it worked great. But I wanted to use it in 64 bit mode so I thought I could fix that. along the way the Acer got bricked and now it is stuck at the recovery option. I stipped the head in the case screw so I cannot restore the original hardware just yet.
I have the original hardware. My problem started after I installed chrubuntu too. I get the OS missing or Damaged screen, but I no longer get the OS verification on or off and I can't get the black non- gui screen.
Acer support was worthless. I have a solid white screen. They kept telling me to run the recovery but refused to tell me what version of the chrome OS I had to download. They kept telling me to load the one that was listed at the bottom of my screen. I couldn't get them to understand that I couldn't see anything on my screen but white. I also am running a C710-2847. I am also having similar issues getting the recovery media tool to download the image. What a piece of ***** this platform is.
Hey guys, think I'm about to head down the same path as y'all, BUT I have forestalled the inevitable (maybe) by popping off the battery, power-cycling, and re-inserting. Don't know if this is a long-term solution (doubt it). Also, I did see this on the Acer support site:
If you are getting a "Chrome OS is Missing or Damaged" message when starting your Acer C710, you may try to reseat the hard drive. Please only attempt this if you are comfortable opening the computer and reattaching a cable. If you are not comfortable doing this, please contact Acer support.
i solved my issue of the chrome recovery utility failing to create media citing unknown eroor and such by going to google and searching chrome download and downloading and reinstalling chrome. upon doing that it created the media just fine with no issues
How can i enter the Bios of my Acer Aspire v5 431-471 laptop? I would like to repair the OS. BTW, the OS is Windows 8. This happened when using tune up disk doctor, i was doing a thorough analysis then i restarted it after it lagged. Then this Operating System Not Found message appeared. So can you help on how can i get into the bios so i can repair the OS?
hi.i have same problem.i used bootable usb with some file transfear bootable program.do not waiting to program fully load,i remove the usb stick,then i can get to the bios.changed boot priorities,but it wont save no f10 no save and exit.then i just changed from uefi to legacy,so now i can install windows,but only from dvd and i still cant go to bios setup without that bootable program.anyway there i can change just from uefi to legacy...so installed w8 and just using till next "operating system not found"
Then I discovered why: UEFI and FastBoot are enabled, so your keyboard-interactions won't work @ startup. So what is starting up? The Windows BootManager. Then I tried following: When you insert a windows installation media (DVD/USB) it WILL start this one up.
When you get so far, try a FirmwareRepair (not necessarily) because /at least for me/ after inserting the Installation Media (!mportant that it is from Windows) I could enter the BIOS again, then changing from UEFI to Legacy/FastBoot-Disabled
YES, I had same problem entering bios acer aspire v5 571p. so I figured it out on mine. I have windows 8.1, unable to use any keys to enter bios. must use windows to get to bios. boot up computer normally, go to RECOVERY options, then ADVANCED options,>>>UEFI start up[select this] and it will reboot straight into the bios. good luck!!!>>>TOM B.
Ok, it did attempt to enter BIOS. But there is a password. I didnt set it, so I don't have a clue what it may be. Any easy fix? The only area I can get into is command prompt and diskpart. I have no experience using either one, but I did refresh it about three months ago via command prompt. If anyone has suggestions? Help!
Several people here have said that Fast Boot completely disables keyboard interactions early in the boot sequence. This isn't actually true; the keyboard interactions are still there, it's just that, with Fast Boot, the early portion of the boot sequence is so fast that there's almost no time to press the keys to get into the BIOS. You basically have to know the right key ahead of time and start mashing it furiously the moment you press the power button, and even then it'll probably take a few times, but you should eventually manage to hit the key during that split-second window where it'll get you into the BIOS setup.
Proof: I eventually managed to get into the BIOS of my Aspire V5-122P (yes, I know it's a slightly different model of Aspire V5 than the OP's, but Fast Boot works the same on all Windows 8/8.1 machines) using the built-in keyboard (I was trying to get into the BIOS to disable Secure Boot so I could install Ubuntu 16.10 alongside Windows; I didn't know at the time that Ubuntu has supported Secure Boot since 12.10).
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