Same issue with me. Two Amex cards, labeled as personal, and one Amex card labeled as business. The personal cards are under one user name with amex and the business card is on a separate user name. The personal cards are downloading properly. The business card has not downloaded properly since about mid November. The business amex update completes with no errors, however no transactions are downloaded. (I have confirmed via Amex application there are plenty (unfortunately) of transactions to download. I have gone through the "Reset" Deactivate" "Reactivate" steps several times. I can download transactions directly from the Amex web site and import them into the Quicken account.
Add me to the list of users with Amex downloading problems. As others have noted, deactivating amex online downloads and reauthorizing the account does not provide new transaction downloads. Using Quicken Classic Premier. I've looked for method to verify that Amex card is personal vs business but can't find out how to do this. Any tips?
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