Urgent Requirement for QA/QC Exec.

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JobsInBPO

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Nov 2, 2010, 11:03:26 AM11/2/10
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There is a job opportunity for you on jobsinbpo.in:


Job Title :Quality Analyst (Outbound and Inbound)
Job Description :

- Monitoring Calls & providing feedback for the same.

- Working with bottom performers of the operation.

- Generating reports on the basis of quality scores.

- Suggesting corrective action plans & working with the underperformers.

- Conducting different trainings for improving soft skills & process knowledge for associates.

- Briefing team n their daily devotional which is time provided before shift for discussions about performance.

- Attending different calibration & conducting the same with the operations team for maintaining monitoring standards

 

QA Inbound Process - FOR GURGAON LOCATION (Salary - 13,000/-). with Cab facility.

QA Outbound Process - FOR DELHI LOCATION (Salary - 15,000/-) . No Cab facility.


Skills :Graduate

To view details:Click Here

Regards
JobsInBPO Team
www.jobsinbpo.in

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