Forward/Overview:
This troubleshooting guide is intended for most all UV Sterilizers and
Replacement Bulbs/Lamps, NOT just those purchased from American Aquarium
Products.
Also, I realize that not everyone has a multi-meter, other technical
equipment, or even the know-how to trouble shoot a UV bulb, but please
understand my staff or I usually don't have the correct testing
equipment when visiting clients in my aquarium and pond maintenance
business.
Hopefully this article will help perform some general troubleshooting without the need for technical tools.
With that said, this cannot suffice for common sense or remedial trial
& error skills. Often when I came across a UV Sterilizer where the
replacement bulb did not work (especially if the bulb/lamp inside
already ceased functioning), I would use a second bulb, and if this bulb
failed, it was rather obvious I needed to look into what may be the
problem with the UV itself, not the lamp/bulb.
This broke down into FOUR general areas: