Thanksso much, after hours of trying the canon service software and failing this seems to work on pixma4260. May have to do this each time you start the printer as error code5 b02 seems to be very persistent. Thanks again
I can't speak to the security or safety of this site or tool, so I would recommend downloading and installing this tool in a sandbox or on a computer that can be wiped, and on an isolated network if possible. All I know is that after 5+ hours of digging for solutions and being told "it's not possible", this tool had me screaming "hallelujah" in minutes. It's a little tricky to install, as the package downloads as a .rar file. I used 7-Zip to extract the files, and then again to extract the program.
I would also recommend that you DEFINITELY do not run this tool without also cleaning your Ink Absorber pad(s). There's a reason these printers basically shut down because of this error (but also, c'mon Canon, this is nuts).
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