eledegu kandrew pansophee

[Azucena Mcquay]

Same problem here. Since the last few days there is a 1px white line on the top of netflix fullscreen videos. Can't reproduce it on other websites. Did a full reset of firefox, no change.

Sometimes I'm able to make it a darker blue-grey shade which is way more tolerable than the white bar and I wonder if that was why, as I've had trouble recreating it. Will give that a go though, thanks.

Hi guys. The Microsoft Edge is my favorite browser of all times, really, but not when I try to watch netflix or other video streaming services, it always breaks, I have no ideia what to do anymore. Always when I try to play something there's an error and then I need to reload over and over again, sometimes even when I just play the video it stop working when I try to play again. Help me to keep using this best browser that I've ever seen.

I've ever tried to disable hardware acceleration, enable DRM content, install Microsoft Silverlight and a lot of other things, but I didn't get to watch so far without an error I keep receiving these error codes: D7356-7701 and others related. Is there's still something that can be done to really fix theses erros or I just have to be patient and wait for news versions of the browser?

This is able to reproduced any time I load netflix on Brave. This was also happening with Chrome, on my previous system and is why I switched to Firefox. This will happen during screen drags, during game play of any game.

I have this strange issue where when watching Netflix in either IE11, Edge or Netflix App in full screen mode the display would sometimes flicker or goes black for a few seconds then back to the video. This would happen continuously every 10 second of so during playback.

I did some troubleshooting and discovered that this issue appears to be caused by Intel(R) HD Graphics 530 driver. When disabling the NVIDIA GeForce GTX 950M driver, the issue still appearing. However, when disabling the 530 driver, the issue seems to go away but video became slightly choppy.

The default 530 driver what came with the PC was .4475 and I have since updated to the latest version .4627. Updating the graphic driver did not solve the issue and I also did a full uninstall and reinstallation of the driver.

I reviewed the post. We have worked as a team to figure out what the cause of the issue is. It is relating to the Microsoft Edge Browser and the Microsoft app. It has nothing to do with the bios or graphics drivers. Brilliant troubleshooting, great effort and splendid diagnosis of the issue to isolate it correctly. Kudos to you for a job well done.:)

If you are able to watch in another browser, your current browser may be experiencing an issue with the Silverlight plug-in used by Netflix. If you're unable to watch in multiple browsers, or if you prefer to use your current browser, continue to the next troubleshooting step.

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. Please reach out for any issues and I'll be there to assist you.

This issue happened when I first got the computer in March. It happened first when watching YouTube videos at full screen then I used a workaround by using software rendering to resolve the issue. Now it is happening when I am watching Netflix.

I tried with the NetFlix App and issue is happening there as well. So far it seems like only Chrome is able to handle NetFlix without the flickering. Is there any other way to troubleshoot this issue?

I tested NetFlix on all 3 applications (IE, Edge, App) and it appears that the issue with the flickering at full screen is now fixed. I am not sure if it was due to the steps you have suggested me to do or with the new MS update. This is a really strange issue.

It has been amazing working with you with such profound knowledge of computers and great technical skills. Thank you for sharing this platform and giving me the privilege to share it also. It was a tough nut to crack but we managed to work as a team to figure it out.

Most recently, many Netflix users are finding themselves faced with a black screen while sound still streams. The Netflix interface in the app or browser works, and they're able to browse through the catalog as usual. But when they attempt to stream the desired TV show or movie the Netflix player shows up with no video, even though the soundtrack plays as normal. It's a frustrating glitch to have interrupt your Netflix & Chill time, but the good news is that, if the streaming service has been demonstrating such tantrums, there are a few easy solutions that can help fix it.

If there's no outage, the next step is to check your internet connection. The steps to troubleshoot that vary depending upon whether you're streaming content through a Wi-Fi or a cellular connection. Users on a Wi-Fi network should try rebooting the router and reconnecting the device to the network. Those on a cellular connection can try enabling and disabling the airplane mode. If the connection is working, running a speed test shows the available bandwidth: Netflix requires a minimum download speed of 1 Mbps. Assuming everything looks fine, try streaming Netflix again.

If that doesn't help, Android users can try clearing the app data. To do so, head over to Settings > Apps > Netflix > Storage > Clear Data. Both Android and iOS users can try reinstalling the application, which should download new files from the respective app stores, and in the process restore any resource files that might be corrupted (via Netflix). Finally, if Netflix still doesn't show any sign of improvement, try rebooting the smartphone. If the problem persists after that, you can report the issue to Netflix.

The second thing that users can do is clear the web browser's cache. In Chrome, open Settings and search for 'cache.' The results should show an option that reads 'Clear Browsing data.' A dialogue box with the option 'clear data' will open upon selecting. Click on it to clear any cached data and try streaming Netflix again. For those who use Mozilla Firefox, open 'Privacy & Setting,' click on 'Cookies and Site Data' and click on 'Clear Data' to clear the cache.

If you're streaming Netflix on Mac, clearing the cache is equally easy. First, click on the 'Safari' tab at the top left corner and then click on 'Preferences.' In the menu, select 'Advanced' and mark the box beside 'Show Develop menu in menu bar' at the bottom. Following this, a 'Develop' tab will appear on the screen. Click on the tab and select 'Empty Caches'; that will clear the temporary data saved by the browser. Doing so should fix the Netflix black screen error with sound on Mac. If the web browser is still not able to access content on Netflix, you can try streaming via another web browser, such as Google Chrome.

For those who use Microsoft Edge, finally, click the three-dot icon at the top right corner of the display and select 'Settings.' Select 'Privacy, search, and services' from the menu on the left, and scroll down to locate the section about browsing data, which contains 'Choose what to clear.' Click on the option and mark the boxes beside 'Cookies and other site data' and 'Cached images and files.' This should delete any temporary files that might be causing the browser to malfunction and fix the Netflix streaming error; if not, the next step is reporting the issue to Netflix.

Firefox is well known for its large library of add-ons which can be used to add new features or modify the behavior of existing features. Firefox's "Add-ons Manager" is used to manage installed add-ons or find new ones.

Once set, these affect the user's current profile, and may be synchronized across all devices via Firefox Sync. Please note that only a subset of the about:config entries are synchronized by this method, and the exact subset may be found by searching for services.sync.prefs in about:config. Additional preferences and third party preferences may be synchronized by creating new boolean entries prepending the value with services.sync.prefs.sync. To synchronize the whitelist for the extension NoScript:

Firefox also allows configuration for a profile via a user.js file: user.js kept also in the profile folder. A user.js configuration supersedes a prefs.js. The user.js configuration is only parsed at start-up of a profile. Hence, you can test changes via about:config and modify user.js at runtime accordingly. For a useful starting point, see e.g custom user.js which is targeted at privacy/security conscious users.

One drawback of the above approach is that it is not applied system-wide. Furthermore, this is not useful as a "pre-configuration", since the profile directory is created after first launch of the browser. You can, however, let firefox create a new profile and, after closing it again, copy the contents of an already created profile folder into it.

Sometimes, it may be desired to lock certain settings, a feature useful in widespread deployments of customized Firefox. In order to create a system-wide configuration, follow the steps outlined in Customizing Firefox Using AutoConfig:

Firefox uses PulseAudio for audio playback and capture. If PulseAudio is not installed, Firefox uses ALSA instead. Note that by default, Firefox blocks all media with sound from playing automatically [4].

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