Some of us have been handed a nasty surprise from Apple after recently updating to IOS 14.2. Prior to iOS 14.2 our phones had a feature called headphone safety which notified us that the volume of our headphones was too high and lowered it back down autonomously. This feature was mandated for EU states but it was optional for everywhere else, essentially if you lived outside of Europe, you were able to turn this feature off.
More importantly, the feature has been designed terribly. It cannot differentiate between Bluetooth headsets, Bluetooth speakers, and Bluetooth receivers for your car radio. We typically listen to music quite loud on Bluetooth speakers, since they are typically further away from us, however since the phone cannot differentiate between a Bluetooth speaker and Bluetooth headphones, it assumes your listening to headphones too loud and lowers the volume for you to 50%. If you higher the volume manually it will continue to lower it every 20-30 minutes. This experience becomes dangerous when driving as it forces you to either pull over or reach for your phone and fiddle with the buttons while driving, which can have dangerous consequences.
Apples mythological existence was largely propelled by the introduction of the iPod, a device that made it easy for us to enjoy music, how we wanted, where we wanted. Today, amongst so many limitations due to the global pandemic, all we really ask is to please, let us enjoy our music uninterrupted, un-convoluted, we need this right now, for some of us, music is the only thing we have left to keep us afloat.
I have support talking to upper level support right now. I will post what they tell me. I am in the USA and do NOT have the toggle to turn off headphone safety notifications. Both my wife and I have the 512gb 12Pro Max running 14.2.
Well it was confirmed that a lot of our customers are disgruntled about the feature and my senior team as already raise the concerns but it was said that customers should also report there thoughts on the feature here as well ;
Arguing this here on this user to user only forum is nice for debate. But debating something with users, all of whom have nothing to do with Apple, or have any ability to effect change make make you feel better, but won't accomplish anything.
Apple isn't here. Apple isn't reading these posts. Apple isn't going to respond here. I am an Apple Fan Boy for sure. In this case, while I live in the US and don't have the issues people are facing with Headphone Safety, I do see how the implementation of this leaves a bit to be desired. That said, you and everyone else needs to contact Apple and let them know the issues you're facing. Disagreeing with anyone here is a waste of time.
I never heard about any Android users complaining about this. Can you point me to the relevant setting on Android with a screenshot? This is not a EU regulation. It's a WHO "recommendation". It was never enacted into law. EU restriction ALLOWS people to change their decibels from 85 to 100 if they *choose* to.
No you are not understanding me. You can say you don't like the feature. You can ask if anyone knows how to change the feature. That's fine. Threatening to sue Apple, claiming Apple is breaking the law, campaigning to publicize this, that's what you all should be careful about doing here.
The actual purpose of this forum is for users to ask for technical support from other users. This is not a chat site. It's not a complaint site. It's a site to ask a question like "How do you turn off the headphone safety setting on iOS 14.2?" To which the answer apparently for many of you is, you can't. To which we would provide the feedback link for you to tell Apple your thoughts. This link in fact --> Feedback - iPhone - Apple
Coming and continually complaining and expressing anger at Apple however, is not the purpose of this forum. Everyone who participates here are users like you. Users who have NOTHING to do with Apple or have any influence into Apple features.
Personally, I do think if you want to destroy your eardrums with loud sounds, that should be up to you. I think if you want to smoke cigarettes and coat your lungs with tar and clog your arteries, that's also your choice. If you want to drink your liver into oblivion, your choice as well.
I do understand your point of view. For whatever reason I can turn this feature off on my iPhone 12 Pro Max. I get you're not happy with it. I don't personally listen to music so loud that I would need to be warned to turn the volume down, which is possibly why I can still turn the feature off.
I think you're missing the point. This is a user to user ONLY forum. Apple doesn't participate here. Just users. So, to keep complaining about this feature, which whether I agree or don't agree with, is simply pointless. Apple won't hear you here.
I charged my iPhone before I went to bed and woke up, and it's a black screen and won't turn on. I've tried clicking on the volume +/ - and power button sequence to no avail. Doing a quick online search others are experiencing this issue as well, and is some Apple bug. Not really sure what to do other than having to visit an Apple Store to get it wiped and OS reinstalled. How frustrating..
I had the same issue, no power, black screen, couldn't turn it on. What is even stranger, is when I went to look for my iPhone in FindMy Device, it had indicated it had been off for 6 hours which would have been midnight at the change of the month from January to February. My alarm never went off on my phone this morning, obviously. I never received messages overnight, obviously. And if there would have been an emergency for me or from a family member trying to get in touch with me, I would have been screwed. Not sure what the bug is, Apple, but it's a bug that y'all need to get fixed and understood and fast. Missing an alarm to get up in the morning...not the worst possible thing that could happen but it did put a lot of stress on all of us this morning trying to get out the door. The good news and happy ending to the story is that I did the steps as listed, way deep in this forum (which by the way, I couldn't look up on my phone because it wouldn't turn on ?), however, the steps worked.
Mine just did the same thing and I got it to turn on again. But, I want to know WHY this happened? I've had multiple iPhones and this has never occurred with any of my previous generation phones. It's not very comforting to know that my phone may seize up sometime during the night and won't work in an emergency or I can't be called for something...
I have the new 14 Pro Max. As usual I put it on the charger before going to bed last night with 78% charge left. woke up in the morning and the phone was off and can't be turned on. I tried all the suggestions online but still no luck. I guess I'm going to have to go back to the Verizon store for a solution. This is terrible. Not good for Apple Comp. Do you have any solutions
Thanks for the YouTube link. The sequential button pushing reactivated my phone: volume up, then volume down, then an extended side button push (give it up to a minute). What a weird way to get things working again.
Let's hope this is fixable via an update and Apple is paying attention. Being someone who has trusted and relied on Apple to have a high-quality products, I am very disappointed and concerned I may have made a mistake in my recent investment in a new iPhone 14 Pro Max and new Apple Watch series 8. My previous iPhone 7 Plus and Apple watch series 1 were both working without major issues up to my replacing them this past December.
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