OQSC Note : As Quantity Surveyors, we work with data. From rates, prices to final accounts we deal with data. It is important to study systematic approach of managing data including collection, analysis, using, circulation, protection & archiving or disposal of data. Without communication, the world may not survive. In our personal lives, professional activities communication has a prime importance. It is very important to understand how to communicate effectively and efficiently in the view of good outcomes of workings. As commercial professionals negotiations are common and critical in our day to day activities. It will be very helpful to understand how to negotiate effectively with proper negotiation strategies & tools.
We mostly work in teams. Most of the products are results of team works. It is essential to understand how to deal with team nature with an understanding of team performance, team dynamics, team advantages and possible disadvantages. Client care is a mandatory competency in RICS APC Process. In professional career, we deal with various clients. From the Clients who invest in our projects to contractors are Clients depend on the services we render to them. It is important to understand the systematic approach of Client care by identifying Client's requirements, having established procedures for complaint handling, money handling, Insurance, feedback methods etc. As responsible professionals, it is very important to understand Client's needs and wants and make them satisfied in any professional business. [ Updated Class programme is attached herewith ] |