Dan Pink presents a radical business model based on intrinsic
motivators. However, his ideas, as he states, are not new; they have
been shown in experiments and replicated over and over again, as he
tells us. We know from the reading and class discussions that in
creative pursuits, such as art or computer programming, intrinsic
motivators produce better results than extrinsic motivators ever
could. Pink's point is that businesses should change their models to
reflect this established finding in human motivation. He speaks of how
incentives, which are external, environmental stimuli that pull our
behavior, do not help and often even hinder our performance. He cites
many different studies, which is important because a replicated
finding is much more reliable.
Pink's talk could be interpreted as making one's work a calling rather
than a job. In a job, the primary motivating factor is money
(extrinsic motivation), but the work itself is not interesting. In a
career, the motivation is advancement up the ladder (extrinsic
motivation). In a calling, the motivation is contributing something,
or doing something well for its own sake, just because you can
(intrinsic motivation). Pink's approach is to let people unleash their
creativity and desire to do something useful, turning the work into a
calling, by getting the problem of money all set and giving workers
autonomy, mastery, and purpose. This connects to Maslow's hierarchy of
needs as well. In order for higher level needs to be fulfilled, lower
level needs have to be met, such as the safety need for money for the
house and food, etc. Once those are met, employees can move on to more
complex information. Intrinsic vs. extrinsic motivators can be seen as
different levels. The need for money is a safety need; once that is
mostly met, the worker can start fulfilling other needs, such as
esteem needs (competence and intelligence) and self-actualization
needs (being the best you can be). Pink's case is valid and should be
implemented in jobs that require creativity, especially as he showed
how the traditional carrot and stick method of bonuses and punishment
only works for mechanical task. Work done because of intrinsic
motivation is often the highest-quality (e.g. Skype, Linux, etc.).
> Please watch one of the following TED talks and respond with a thoughtful
> connection to concepts from Ch 12 and other relevant material we have
> previously studied. Your post must be completed before your test on
> Thursday 11/10. Enjoy!
>
> The "Flow" expert- Mihaly Csikszentmihalyihttp://
www.ted.com/talks/mihaly_csikszentmihalyi_on_flow.html