US-NY-Troy - Technical Sales Support Engineer - 5+ Years' Exp, BS or AS Engineering, Limited Travel
Bill Denham
Job Title: Technical Sales Support Engineer
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Position Summary: The technical support position is to assist the sales organization in closing
business. This person will actively participate in sales calls/on line demonstrations serving as the
technical expert to the sales team. This person will also serve as the liaison between the
sales/customer support team and the engineering/ production depts. Insuring excellent communication
and co-ordination between all departments to better serve our clients.
Primary Responsibilities:
* Provide technical assistance and direction for prospects, customers and sales people during
pre-sales discussions
* Assisting the sales team in call activity and on line product demonstrations
* Assisting the customer support rep in calls - technical issues, product related issues
* Preparation of quotations to customers and prospects
* Post sales follow up with clients to review product classification and representation on our web
site
* Develop standard searches in new product areas
* Liaison between sales/support and engineering
* Participate in trade shows
* Other duties as assigned.
Job Requirements/Skill Specifications:
Education:
* BS in engineering or AS with equivalent industry experience
Experience:
* 5+ years in a technical support/application engineer position required.
Skills:
* Strong interpersonal and team building skills, ability to communicate effectively with both
engineers and marketing/sales.
* Strong written and verbal communication skills (writing, listening, speaking, strong phone
skills).
* Customer oriented, flexible, high energy and open to new ideas
* Strong organization skills with ability to quickly change focus
* Highly motivated individual
Equipment/software:
MSWord, MSExcel, MSAccess, Netscape Navigator or Internet Explorer, Microsoft Outlook, SalesLogix
database, WindowsNT environment
Working Conditions:
Open office environment; travel limited to a few trade shows a year.
About GlobalSpec.com:
GlobalSpec.com, a fast growing Internet company located in Troy, NY, is becoming the leading source
of engineering information and solutions. Our proprietary search engine quickly directs engineers to
the technical products and product suppliers that meet their specifications.
For contact information, please see:
http://www.engcen.com/jobs/globalspec02.htm