Solution Architect - Carlstadt, NJ
Recruiters (Systemsearch)
Job Title: Solution Architect
Salary: Based on experience
Location: Carlstadt, NJ
Responsibilities:
· Develop, manage and successfully execute professional business and
technical relationships with large complicated clients & prospects; able to
develop and maintain C-level and senior technical management relationships
· Solicit and dissect client requirements and craft an information
availability solution that utilizes professional services, production
services, advanced and traditional recovery services as dictated by the
client need.
· Provide oversight management across all vertical parts of the organization
to ensure prompt customer satisfaction
· Develop and maintain a positive working relationship with the sales
organization
· Facilitate and lead the development of complex technical recovery
solutions
· Develop a positive working dialog with the Operations staff at all
recovery facilities
· Provide pre & post sales hardware platform and network engineering support
· Provide comprehensive recovery hardware platform and network and proposals
· Provide professional presentations at technical & management levels
· Provide detailed proposal turnovers to the Engineering staff
· Provide pre & post test customer support when required
· Develop, execute and maintain technical and training documentation
· Provide technical assistance and training to both the Operations and Sales
organizations
· Provide information and education on emerging networking, communications
and system hardware technologies as potential solutions, product offerings
and general reference items
· Manage, develop and provide senior level contributions in special
engineering and technology projects as needed
· Responsible for providing positive mentoring leadership attitude and work
ethic with the sales support and technical solutions team
· Manage general individual and team reporting functions as required
Requirements:
· Degree in Computer Science, Engineering or work experience equivalent in a
technical service or product support role required
· Min of 3 years supporting complex client requirements assessment and
solutions development required
· Ability to develop, write and defend complex business case analysis for
solutions not part of current product required
· Ability to identify a business or technical customer issue, craft and
implement a solution to drive additional revenue
· Exceptional listening and verbal and written communication skills required
· Excellent presentation skills at all levels - ideally proven C level
presentation expertise required
· Exceptional Project Management skills with the ability to prioritize
multiple complex projects required
· Knowledge of Operating Systems hardware and protocols highly preferred
· Knowledge of inter-exchange and local carrier offerings highly preferred
· Proficient in various communication environments and of emerging
technologies highly preferred
· Working knowledge of EIA, CCITT & associated electronic interface
standards Knowledge of transmission media including: Frame Relay, ATM,
Sonet, Inverse Multiplexing and Satellite highly preferred
· Must be technically able to work with vendors
· Proficient in the use of PC platforms and Software
· Advanced planning & engineering skills in either Network or Operating
Systems hardware. Emphasis on traffic characteristics, connectivity,
availability, reliability, maintainability, expandability would be a plus.
If you feel that you have the skills necessary for this role please forward
me your resume. Unfortunately, only candidates with the required skills will
be contacted.
If you know of someone who has the skills and could be interested in this
role please forward this message to them.
Email: bpe...@systemsearch.ca