dateutil required for this module

[Jason Bourne]

I guys, I need to some help on this one.
I create a task to upload some files on an S3 bucket.
When running the playbook I get the following error:

FAILED! => {"changed": false, "msg": "dateutil required for this module"}

Now I check if python-dateutil is install in pip and it does. Here is what I have

ansible==2.9
boto==2.49.0
boto3==1.9.178
botocore==1.12.178
python-dateutil==2.8.2
python 3.8

This is the task, based on this page https://docs.ansible.com/ansible/2.9/modules/s3_sync_module.html
    - name: Sync static folder to S3
      s3_sync:
        bucket: myS3HomeBuckek
        file_root: /var/www/project1/.static
        key_prefix: project/static
        file_change_strategy: force
        permission: public-read
        region: us-east-2
      run_once: yes
      tags: Static

I have tried to uninstall, reinstall with --no-cache-dir and even with --force-reinstall but the
msg still come back. Has anyone had this issue?

Its an old ansible (v2.9) that I am slowly migrating to the most recent one.

Any help is appreciated.
Thanks

[Dick Visser]

what is the output of:

ansible --version

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Dick Visser
Trust & Identity Service Operations Manager
GÉANT

[Jason Bourne]

Hi Mr Visser

Thanks for answering

Here is the output

ansible 2.9.0
  config file = /etc/ansible/ansible.cfg
  configured module search path = ['/home/ansible/.ansible/plugins/modules', '/usr/share/ansible/plugins/modules']
  ansible python module location = /opt/venv/venv_ansible29/lib/python3.8/site-packages/ansible
  executable location = /opt/venv/venv_ansible29/bin/ansible
  python version = 3.8.10 (default, Nov 26 2021, 20:14:08) [GCC 9.3.0]

I realize the path in the "configured module search path" were not there. I created them but not if that is releated.

[Dick Visser]

OK that should work.

What is the exact command that you use to run the playbook?

What are the outputs of:

which ansible

which ansible-playbook

/opt/venv/venv_ansible29/bin/pip list

As a side note, I see you're using the 2.9.0 version, which is the very first release of that minor version.

For instance I couldn't even run that here as I run into "ERROR! Unexpected Exception, this is probably a bug: cannot pickle 'module' object".

A first good step in your upgrade would be to start using the latest patch release of 2.9 (which is 2.9.27).

To view this discussion on the web visit https://groups.google.com/d/msgid/ansible-project/f621122f-7ccc-4e18-bd2a-99b51a58ed93n%40googlegroups.com.

[Jason Bourne]

HI sorry for the delay

I think I figured out the reason. If thats the case too bad that ansible v 2.8 and 2.9 did not guide me throught this but version 2.10 did. Let me explain.
I had the same issue with v 2.8 and 2.9, Now I decided to create a new venv with 2.10 and when I ran the playbook it now gave me way more details and from what I see is releated to the fact that Ansible is using the wrong Python interpreter and should be using /usr/bin/python3 while its usr/bin/python. On the server I want to execute the task (through delegate_to), we had to do at some point a python alternatives to switch from python 2.7 to 3.6. Once I added this variable in my playbook  ansible_python_interpreter: "/var/virtualenv/bin/python3", I could connect to the S3 bucket. Now have to fix an ACL permissions to be able to push files in it. That is a temporary fix as we will be migrating all our server to a more recent OS in the next weeks.

Thanks again for your assistance.