The API server (https://galaxy.ansible.com/api/) is not responding, please try again later.

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Oskar Schöldström

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Feb 15, 2016, 11:49:18 AM2/15/16
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I'm simply stumped on why this is happening.

When I try to use `ansible-galaxy` it returns:

ERROR! The API server (https://galaxy.ansible.com/api/) is not responding, please try again later.

I've tried Ansible 2.0.0.2 as well as 1.9.4. Also tried using Googles DNS–doesn't help. Ive tried this command in two countries (Ecuador and Peru, it worked for my first few installs while in Peru making me wonder if I'm blacklisted..). Ping does not work and if I try https://www.site24x7.com/ping-test.html it also reports 100% packet loss from all destinations. Same with ansible.com though so makes me wonder if you're just ignoring ping requests... Curl does work.

A traceroute stops at the following server:

traceroute to galaxy.ansible.com (40.118.209.130), 64 hops max, 52 byte packets
 1  192.168.1.1 (192.168.1.1)  1.603 ms  1.083 ms  1.037 ms
 2  1.191-100-88.etapanet.net (191.100.88.1)  18.139 ms  17.512 ms  16.680 ms
 3  10.190.1.14 (10.190.1.14)  18.256 ms  19.670 ms  21.345 ms
 4  10.180.0.13 (10.180.0.13)  18.989 ms  18.464 ms  18.502 ms
 5  201.219.36.101 (201.219.36.101)  24.008 ms  24.444 ms  24.388 ms
 6  190.152.252.110 (190.152.252.110)  26.088 ms
    190.152.252.102 (190.152.252.102)  25.001 ms  30.970 ms
 7  190.152.251.189 (190.152.251.189)  86.164 ms  85.686 ms  89.481 ms
 8  * * *
 9  ae-2-52.edge1.miami2.level3.net (4.69.138.107)  91.048 ms  85.777 ms  91.764 ms
10  ae-1-51.edge1.miami2.level3.net (4.69.138.75)  91.666 ms
    ae-2-52.edge1.miami2.level3.net (4.69.138.107)  86.932 ms
    ae-1-51.edge1.miami2.level3.net (4.69.138.75)  86.563 ms
11  microsoft-c.edge1.miami2.level3.net (4.59.80.22)  88.344 ms  85.205 ms  101.111 ms
12  104.44.5.14 (104.44.5.14)  165.589 ms  167.217 ms  174.259 ms
13  104.44.4.205 (104.44.4.205)  176.770 ms  170.103 ms  166.495 ms
14  be-2-0.ibr02.lax03.network.microsoft.com (104.44.4.4)  164.313 ms  163.521 ms  165.937 ms
15  be-1-0.ibr01.lax03.network.microsoft.com (104.44.4.0)  167.231 ms  169.282 ms  166.034 ms
16  be-4-0.ibr01.by2.network.microsoft.com (104.44.4.3)  166.235 ms  168.959 ms  171.492 ms
17  ae81-0.bay-96c-1a.ntwk.msn.net (104.44.8.185)  165.265 ms
    ae82-0.bay-96c-1b.ntwk.msn.net (104.44.8.187)  166.205 ms  168.473 ms
18  * * *
19  * * *
20  * * *
21  * * *

 Could you confirm if ping should be working? 

Oskar Schöldström

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Feb 15, 2016, 11:57:28 AM2/15/16
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I'm using a whole bunch of different package managers and I have no probems with: npm, bower, pip, brew, composer, pecl, apt, yum.

Greg DeKoenigsberg

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Feb 15, 2016, 12:11:21 PM2/15/16
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So ping to galaxy fails for me, but web access to
https://galaxy.ansible.com/api/ returns 200 ok, so the service is
working as expected.

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Greg DeKoenigsberg
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Oskar Schöldström

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Feb 15, 2016, 1:06:37 PM2/15/16
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Thanks, so guess ping isn't supposed to work anyway. I was stuck looking at the wrong place.

That led me to debug more and figured out it was a certificate validation error. For some reason my El Capitan openssl setup didn't have any CA certificates. For future reference I fixed it y exporting my keychain and moving the .pem into /System/Library/OpenSSL/certs/
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