Ansible Tower error of Deploying Dynatrace Oneagent on Windows Host | "unexpected rc from install C:\Temp\dynatrace-oneagent-windows-latest.exe: see rc, stdout and stderr for more details", "rc": 1602, "reboot_required"

[Richard Jusay]

Hi,

I'm installing Dynatrace oneagent on Windows server, successfully downloaded the installer but it wont continue the installation because of this error.

Ansible Tower
Play: dynatrace oneagent install on windows
Task: install:execute oneagent install file
Module: win_package

{
"stderr_lines": [],
"_ansible_no_log": false,
"stdout": "",
"changed": false,
"reboot_required": false,
"stderr": "",
"rc": 1602,
"msg": "unexpected rc from install C:\Temp\dynatrace-oneagent-windows-latest.exe: see rc, stdout and stderr for more details",
"stdout_lines": []
}

Exact Error:
TASK [install: execute oneagent install file] **********************************
fatal: [10.250.8.179]: FAILED! => {"changed": false, "msg": "unexpected rc from install C:\Temp\dynatrace-oneagent-windows-latest.exe: see rc, stdout and stderr for more details", "rc": 1602, "reboot_required": false, "stderr": "", "stderr_lines": [], "stdout": "", "stdout_lines": []}

Playbook:

dynatrace oneagent install on windows

hosts_group -> inventory group of hosts to execute playbook on

dt_api_endpoint -> dynatrace environment api endpoint (include trailing /)

dt_api_token -> dynatrace api install token

dt_host_group: -> dynatrace host group name

dt_app_log_content_access: -> flag to enable or disable log analytics on host (0 or 1)

dt_infra_only: -> flag to set cloud infrastructure monitoring mode on host (0 or 1)

{65E3C889-BF02-4A22-9E22-5DCA88789582} v1.183.109 - live

{73CFAADA-499D-4B5F-A7D4-9687DDBDCAF5} v1.183.151 - practice

---

• hosts: "{{ hosts_group }}"
  vars:
  dt_product_id: '{65E3C889-BF02-4A22-9E22-5DCA88789582}'
  name: "dynatrace oneagent install on windows"
  tasks:

  name: "validate ansible tower execution on windows"
  win_stat:
    path: C:\Temp
  register: temp_dir
  

  • name: "check if oneagent is already installed via windows service registry key"
    win_reg_stat:
    path: HKLM:\SYSTEM\CurrentControlSet\Services\Dynatrace OneAgent
    name: DisplayName
    register: installed
  • name: "download oneagent install file"
    win_get_url:
    url: "{{ dt_api_endpoint }}deployment/installer/agent/windows/default/latest?Api-Token={{ dt_api_token }}&arch=x86&flavor=default"
    dest: C:\Temp\dynatrace-oneagent-windows-latest.exe
  • name: "install: execute oneagent install file"
    win_package:
    product_id: "{{ dt_product_id }}"
    path: C:\Temp\dynatrace-oneagent-windows-latest.exe
    arguments:
    • HOST_GROUP="{{ dt_host_group }}"
    • APP_LOG_CONTENT_ACCESS="{{ dt_app_log_content_access }}"
    • INFRA_ONLY="{{ dt_infra_only }}"
      state: present
      when: installed.exists == False
  • name: "update: validate existing oneagent product id exists"
    win_reg_stat:
    path: "HKLM:\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{{ dt_product_id }}"
    name: DisplayName
    register: uninstall
    when: installed.exists == True
  • name: "update: uninstall existing oneagent package"
    win_package:
    product_id: "{{ dt_product_id }}"
    state: absent
    when: installed.exists == True and uninstall.exists == True
  • name: "update: execute oneagent install file"
    win_package:
    path: C:\Temp\dynatrace-oneagent-windows-latest.exe
    product_id: "{{ dt_product_id }}"
    arguments:
    • HOST_GROUP="{{ dt_host_group }}"
    • APP_LOG_CONTENT_ACCESS="{{ dt_app_log_content_access }}"
    • INFRA_ONLY="{{ dt_infra_only }}"
      state: present
      when: installed.exists == True and uninstall.exists == True

[Stefan Hornburg (Racke)]

On 4/8/20 3:33 PM, Richard Jusay wrote:
> Hi,
>
> I'm installing Dynatrace oneagent on Windows server, successfully downloaded the installer but it wont continue the
> installation because of this error.

Hello Richard,

please reach out to RedHat Support, this list is only for Ansible and not for Tower nor AWX.

Regards
Racke

>
> *Ansible Tower*

> Play: dynatrace oneagent install on windows
> Task: install:execute oneagent install file
> Module: win_package
>
> {
> "stderr_lines": [],
> "_ansible_no_log": false,
> "stdout": "",
> "changed": false,
> "reboot_required": false,
> "stderr": "",
> "rc": 1602,
> "msg": "unexpected rc from install C:\Temp\dynatrace-oneagent-windows-latest.exe: see rc, stdout and stderr for more
> details",
> "stdout_lines": []
> }
>

> *Exact Error:*

> TASK [install: execute oneagent install file] **********************************
> fatal: [10.250.8.179]: FAILED! => {"changed": false, "msg": "unexpected rc from install
> C:\Temp\dynatrace-oneagent-windows-latest.exe: see rc, stdout and stderr for more details", "rc": 1602,
> "reboot_required": false, "stderr": "", "stderr_lines": [], "stdout": "", "stdout_lines": []}
>
>
>

> *Playbook:*

>
>
> dynatrace oneagent install on windows
>
>
> hosts_group -> inventory group of hosts to execute playbook on
>
>
> dt_api_endpoint -> dynatrace environment api endpoint (include trailing /)
>
>
> dt_api_token -> dynatrace api install token
>
>
> dt_host_group: -> dynatrace host group name
>
>
> dt_app_log_content_access: -> flag to enable or disable log analytics on host (0 or 1)
>
>
> dt_infra_only: -> flag to set cloud infrastructure monitoring mode on host (0 or 1)
>
>
> {65E3C889-BF02-4A22-9E22-5DCA88789582} v1.183.109 - live
>
>
> {73CFAADA-499D-4B5F-A7D4-9687DDBDCAF5} v1.183.151 - practice
>

> ------------------------------------------------------------------------------------------------------------------------
>
> *
>
>
> *hosts: "{{ hosts_group }}"
> vars:
> * dt_product_id: '{65E3C889-BF02-4A22-9E22-5DCA88789582}'

> name: "dynatrace oneagent install on windows"
> tasks:
>
> |name: "validate ansible tower execution on windows" win_stat: path: C:\Temp register: temp_dir |
>

> o name: "check if oneagent is already installed via windows service registry key"

> win_reg_stat:
> path: HKLM:\SYSTEM\CurrentControlSet\Services\Dynatrace OneAgent
> name: DisplayName
> register: installed

> o name: "download oneagent install file"

> win_get_url:
> url: "{{ dt_api_endpoint }}deployment/installer/agent/windows/default/latest?Api-Token={{ dt_api_token
> }}&arch=x86&flavor=default"
> dest: C:\Temp\dynatrace-oneagent-windows-latest.exe

> o name: "install: execute oneagent install file"

> win_package:
> product_id: "{{ dt_product_id }}"
> path: C:\Temp\dynatrace-oneagent-windows-latest.exe
> arguments:

> + HOST_GROUP="{{ dt_host_group }}"
> + APP_LOG_CONTENT_ACCESS="{{ dt_app_log_content_access }}"
> + INFRA_ONLY="{{ dt_infra_only }}"

> state: present
> when: installed.exists == False

> o name: "update: validate existing oneagent product id exists"

> win_reg_stat:
> path: "HKLM:\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{{ dt_product_id }}"
> name: DisplayName
> register: uninstall
> when: installed.exists == True

> o name: "update: uninstall existing oneagent package"

> win_package:
> product_id: "{{ dt_product_id }}"
> state: absent
> when: installed.exists == True and uninstall.exists == True

> o name: "update: execute oneagent install file"

> win_package:
> path: C:\Temp\dynatrace-oneagent-windows-latest.exe
> product_id: "{{ dt_product_id }}"
> arguments:

> + HOST_GROUP="{{ dt_host_group }}"
> + APP_LOG_CONTENT_ACCESS="{{ dt_app_log_content_access }}"
> + INFRA_ONLY="{{ dt_infra_only }}"

> state: present
> when: installed.exists == True and uninstall.exists == True
>

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--
Ecommerce and Linux consulting + Perl and web application programming.
Debian and Sympa administration. Provisioning with Ansible.

[Pradeep Reddy]

Hello All,

I am looking for dynatrace oneagent ansible playbook for windows installation. Could someone please share the steps for installation?

Thanks,

Pradeep