Phonenumber not linked to account
If you haven't added a phone number to your account, you'll need to reset your password by email. After signing in, you can add a phone number at any time by going to your Account page and selecting Add phone number. If the phone number on your account is no longer valid, go to your Account page and select Change phone number.
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Use a password generator to create strong, random passwords or passphrases. When creating a new password, you can choose how long and how complex you want it to be. The generator will create a strong password that meets your specifications.
Your online world revolves around logins and passwords. To stay safe from data breaches, you need to create strong and unique passwords for every account, but remembering them all without help gets tricky.
When using strong and unique passwords, the best way to manage them is to use a secure password manager. A password manager makes it easy to protect yourself and your online data. It allows you to generate and store long, complex passwords for each site while only having to remember one master password (the one that unlocks your password manager account).
Bitwarden is the ideal choice for a password manager as it offers plans for individuals and businesses with cross-platform access for mobile, browser, and desktop applications. Bitwarden generates, stores, and secures your most important digital assets in an end-to-end encrypted vault.
We may require that you reset or update your password at times due to evolving external security threats, updated security requirements, or if we suspect that your Xfinity ID has been compromised elsewhere. For your protection, if we suspect or observe suspicious activity relating to your account, we may also require that you reset your password.
Also, avoid using the same password for multiple accounts. It might be easier to remember, but reusing passwords increases the risk of a security compromise across various services if one is compromised.
If you are the secondary user on the account, a Manager, Member, or Viewer, and you do not have a mobile phone or a personal (non-Comcast) email address to provide, you can reset your password while connected to your in-home Xfinity Internet connection.
I have my Gmail account, but I am trying to activate my primary Me.com account, which I have had and used for decades without having to enter a password. The only option I have found is logging into it, but none of the passwords I use work, including my Apple ID, and I have not found anywhere or any way to change the password.
My path so far has been System Preferences - Add Other Account - @ Mail Account. I am asked for my Name, Email Address, and Password. No password I try works and there is no option to change the password.
If you can log into your iCloud.com email but not your
me.com email, you have used two different AppleID's to create those two accounts. If you cannot remember the AppleID you used to create the
me.com account, you will need to recover it as already described.
Log into and look at the Account information. It will list every email address associated with that AppleID under the Reachable At header. If your
me.com address isn't there, then you created it using a different AppleID.
Just so I am clear, I am writing this post on a MacBook Air because I do not have access on my MacBook Pro. I will outline the steps I have taken to show that a password is required and that my Apple ID password does not work.
When I go to Settings and try to "turn on Mail" for the account, that is where I have to put in the password that does not work. I will also mention that my
me.com works fine on other machines - I am typing this on a MacBook Air which has my Mail account fully established. The MacBook Pro with the new SSD is the one with the problem that I have not been able to resolve; the only email I have on that one is my not-used Gmail account.
I have had my Apple ID for decades; it has always been associated with my Gmail Apple ID; I have also have had and have used my
me.com email for decades, up until a few days ago; I do not use my Gmail account, but I keep it open because it is my Apple ID (which, by the way, is the only reason I get notice of these posts and can link to them to reply); I had access to my
me.com email until I upgraded my storage to a solid state drive a few days ago, at which point I lost email access.
Thank you. I did verify that someday in the distant past, I created a second AppleID and am now in the lengthy waiting period Apple has to do anything with it. Hopefully, I will be able to resurrect this email today or tomorrow. The strange thing is I still have it fully active and alive on both my iPad and iPhone; it's just the two MacBook devices I have that no longer have it.
After a six-day waiting period, I was able to 'activate' my second Apple ID. Both my
me.com and iCloud.com email addresses appear; the
me.com address does work - I got a response email during the verification process - but the new password still does not work when trying to add my *.me account on my Mac using Mail - Add account - Other Mail Account. The result is this screenshot and I am still not receiving any
me.com email, except that automated one from Apple. What do I need to do?
Keep in mind this is not a *new* address I am adding. It is one that disappeared for some unknown reason after the hard drive was replaced with a solid state drive. I still have access on all my portable devices and my iMac, just not this MacBook Pro...and after the Apple 'reset' today, I do have access here using the browser function.
I understand it is not new. However, as I described, you cannot sign into two Primary iCloud accounts. The one signed into in the AppleID System Prefs is the primary. In Internet Accounts, you can sign into secondary iCloud accounts, but not all services are available. Some of those would be like iCloud Keychain. The services available on a secondary account are things like Contacts. I'm not certain if Mail is available to a secondary account. If you find it is not, then I would imagine it is for that same reason you cannot add the account to Mail.
If you haven't saved your own password (in your browser, in a password manager, on a piece of paper), Support can't tell you what your password is. Like Martin saus, they can reset your password so you have to choose a new one, but you'll need access to the email account you used to create your account with.
Thank you, but this isn't correct. My Apple ID is a different email from my
me.com email. Appleid only allows me to change the apple ID password, not my
me.com password. When I enter my
me.com address, the email that is generated invites me to change the Apple ID password instead. And this password does not work with my
me.com email.
Hi, I have just had the same problem and kind of worked it out myself. Go to as others have suggested and there will be an option to generate an app specific password. This is for any app or service that is outside of apple. I use Outlook for my
me.com email address and all of a sudden it stopped working and asked for a password. I kept trying my password for my apple id, which didn't work. I then inserted the password from the app specific password option into the email settings and the emails started to work again. I hope this helps.
If you have an @
me.com address then you have an iCloud account for which the sign-in is an Apple ID which is the
me.com address. Got to and sign in with the @
me.com address and appropriate password and you will be able to change the password. It's advisable to sign out of any devices which are signed into this account before you do this, then sign back in with the new password.
Your @
me.com address is an Apple ID, it's just a different one from the one you are using for iTunes etc. When you go to you will probably be presented with a default login to the iTunes ID; you should be able to delete that and enter the @
me.com address and sign in with the password for that rather than the iTunes ID. If might be worth clearing your browser's cache before trying again.
yes im able to chenge the password, but is only the Apple ID (for shopping, itunes, support etc), somehow i can't login with my Apple ID password to my
me.com accounts ( i use to manage family pack, 5 emails), i can only login with my old individual passwords. but now when im trying to change them i dont see any option, i can oly update my Apple ID, but this is not what i want.
I can only speak for the more than 6 accounts in my family and my friends accounts. They all have
me.com email addresses which some of them are also using as a Apple ID for iTunes. If I or someone else wants to change the password, then he has to go to to sign in and change the password and it will automatically be changed for all iTunes and iCloud. If you go to
www.icloud.com (on your Mac/PC via Safari), sign in and click on your name then you will see your Apple ID which is connected to your
me.com address. If you click on it you will be directed to where you can change the password etc. Trust me, it is the only way.
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