Iput in the password. Click save. The site confirms that I did this correctly. It tells me "Your site is hidden. Only users with the password can see it." I commence to test it. I log out. I try the password. It does not work. It tells me to please try again.
I've tried several passwords, several browsers. I've tried to rule out key-in errors by cutting and pasting the password rather than typing it. I also use a password manager, so I've both used it to generate and fill in the password. And then, to rule out shenanigans with the password manager, logged out of it and did it manually.
So, I hunted around to find the customer care email (they do hide that thing, don't they?). And they got back to me fairly quickly. What I discovered is that I must have put passwords on some pages (I suppose that's what happens one one starts building a site 3 months ago and then quits...one forgets what one has done.) Which also happened to be the home page. So I was caught in circular log-in pages, but I couldn't tell because they are identical.
I have the business account so should be able to set passwords for files and folders when I share them. I attempted to do this with a file - I went through the steps to set a password and shared it to the email address of a colleague.
HOWEVER, when they clicked on the folder it opened without any password being asked for. There was also a password protected file inside the folder. They could also open this without being prompted for a password.
Do you have a Dropbox Business account, or a Basic/Plus/Professional account that you're using for business purposes? You can see the exact plan that you have on the Plan page. Basic, Plus and Professional accounts are considered personal accounts.
This sounds like you shared a folder with your colleague. A shared folder cannot be password protected and there's no way (using Dropbox) to password protect the content of a shared folder. Since a shared folder is shared to a specific individual and a Dropbox account is required, there's no need to further protect it with an individual password. Only the people you specifically share it with can access it.
A share link can be password protected, if you have a Professional or Business account. Basic and Plus accounts (Plus, formerly known as Pro) do not have this feature unless they were grandfathered in when Professional accounts were made available (about 7 months ago). A Dropbox account is not required for the recipient, so they wouldn't be required to log in before they could view the content.
Note that the password on share links is really a false sense of security, in my opinion. Share links can easily be passed on to another person (or posted online) along with the password, and you would never know it. If you need to ensure the security of a file or folder (and even that isn't 100% secure since anyone could just copy the content to a new folder and re-share it), then you should use a shared folder and invite the specific individuals that require access to the content.
I have a business dropbox free trial account. When I send the password protected link of a folder to myself (separate email address). I still don't get the password entry box to access the folder just a sign in dropbox account. Please help!
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I continue having a strange problem where zoom tells me the password is wrong when trying to join a meeting. The password is just 1 character long (not very secure, I know, but not my choice, and it's a meeting open to the general public in my area anyways), so I'm not typing it in wrong. Additionally, if I open the meeting in the web browser (same computer, keyboard, etc) I can join, but only in the browswer, If I click to open the Zoom Client it doesn't work. Using the same account on my phone works too.
Interestingly, in the meeting history drop down, the meeting will initially show up as usual (ie with the name "Weekly Information Meeting"). Then after choosing it, inputting the correct password, and being told the password is wrong, the name changes on the history drop down to the generic "Zoom Meeting".
This seems to be related to the Client itself. Interestingly, it happens most often after I update Zoom. Also, after a time, maybe an hour, often I can connect successfully with all the same credentials.
You could share the Meeting join link with your users after enabling 'Embed passcode in invite link for one-click join' at which when sharing your meeting join link with the participants, they should just click on the link and it will redirect them into the meeting without a password (because its embedded)
2. The only reason I mentioned the password being 1 character was to show that it is not just a problem with entering the password incorrectly. (It should be noted this problem has happened with longer passwords as well)
3. It's not restricted to just one host, leading me to believe that it's not a problem with the host's settings. In addition, using my wife's computer (also windows 10, same zoom version as me, both of the up to date) I'm able to get into the meeting just fine.
4. I have not had this problem when clicking on a direct link (in email, etc), maybe because then there is no need to enter the password. However, in most of the zoom meetings I attend, the host cannot send an invite, there are too many people and it's a meeting open to the public. That is out of my hands. I must enter the zoom ID and password.
5. Since the history of the zoom meeting still shows up with the correct number, but with the name of the meeting changed (to just 'zoom meeting'), it makes me think there is some problem with a cache issue on the windows version. On my phone I can clear the cache easily, but there seems to be no way to do so on windows. I can clear the history (which does not fix the problem as stated above)
We are having the same problem and it does look like a client problem. I can not log in using the password from another organization but if i go to a browser it allows me to log in but then lose my "profile settings, backgrounds etc" Updating the client (and other troubleshooting) does not resolve. Any thoughts from Zoom?
I have one client (student) who often (but not always) has the meeting password refused. When I email her a link to connect directly, she receives a message that the address is invalid. She is the ONLY client that has this problem. Also, where do you find the "check for updates" section now? So frustrating!
I had this similar issue today which is how I found your comment because I was invited to join a meeting and I had the correct ID and password and was logging in through my PC and it kept saying the password was incorrect but when I logged in through my tablet it allowed me to log in to the meeting.
How can you reach anyone at Zoom to fix these problems? This forum just has people repeated the same problem with no change ever happening. My own personal password is rejected every time I log in. My password is remembered by Chrome and is exactly right everytime. But I have to reset everytime. Why? I have NOT FORGOTTE N my password. This is a programing problem where my current password is rejected. I can even duplicate this within minutes. If I go out and come back I will get "Wrong email or password" even though I just reset it and neither is wrong. It is such a waste of time resetting my password every day. Why is Zoom so unresponsive? Mindless FAQs and chat room visits result in no action as exhibited by this thread. No attempt by Zoom to fix the problem at all is posted here. Does anyone know how to escalate a problem to Zoom to get actual help rather than just dithering away on Community sites?
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