Anki Drive car (previous version) no longer holds a charge

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Robert Peretson

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Apr 1, 2017, 12:24:41 PM4/1/17
to Anki DRIVE Android Group
Hi guys,

One of my original Anki Drive cars (Katal) is no longer holding a charge. 

Is there any way to get the battery replaced?

Thanks!
-Rob Perry

Robert Peretson

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Apr 7, 2017, 12:23:32 AM4/7/17
to Anki DRIVE Android Group
Hi,

Checking in again on this. I've contacted support directly about this, via email and through the support form on the website, but haven't gotten a reply yet.

I understand the battery is soldered into the car. If Anki will not replace the battery for me, are you guys able to post the exact type of battery that's used, and possibly where I could source them? 

Of course at some point in the future, the batteries in every one of my cars will die. I'd love to know that there will be some way to keep my set alive, even if the Anki the company is no longer able to assist in doing so.

Thanks much,
-Rob

Adriano Blacutt

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Dec 1, 2018, 8:53:27 PM12/1/18
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Rob,
Did you ever find a resolution to this issue?
I have a anki drive set (that we love) and did not use it but maybe 15 times since we bought it about 5 years ago. We tried to play with it today and the charge on two of the cars does not last but a few seconds.
With such a cool toy, I hope there is a solution to the battery life problem.

Thanks,
Adriano

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