Images not showing up on Android tablet

[subha...@gmail.com]

Hello,

I use Anki on my PC and on my Android phone. I just got a tablet and was trying to sync the cards/images. However, upon syncing, the images don't show up when you are doing through the cards. A thumbnail of piece of paper with a green landscape, cut on the bottom right shows up.

I tried uninstalling and resyncing. I thought the file was too big so I decreased to less cards. However this didn't help. I can see the images in the Ankidroid folder under collections.media but it just doesn't show up on the card. I have fetch media selected in settings.

Thanks!

[Tim]

> I can see the images in the Ankidroid folder under collections.media

Can you open them with your main gallery app?

[Tim]

Do the images show up when you review on ankiweb in your Android chrome browser?

[subha...@gmail.com]

Yeah I can open them up through my folders on the tablet.

[subha...@gmail.com]

Yeah, I tried on ankiweb and the images do show up. Just no on the actual app on my phone.

[subha...@gmail.com]

If anyone can help with this, I would really really appreciate! Still haven't been able to get it to work

[Timothy Rae]

That's pretty weird. What kind of files are they? Can you attach an apkg with the deck in question including media?

[subha...@gmail.com]

My original deck was very large (I thought this was the reason why it didn't show images. I tried syncing just one deck but it still doesn't work), so I have attached a sub deck with fewer cards to show you. I have also attached screenshots of what the card looks like on my tablet vs on my laptop.

Also, clarification. I cannot open them with my gallery app on my tablet but I used to be able to see the images through my files, in the ankidroid/collections.media folder. I am not sure if something happened, but when I tried today, the images don't come up there either. The folder itself has 0 bytes and when I click on the folder, it just says loading (when last time, it would load for a minute but then all the images would come up). I attached screenshots of these. I tried restarting the tablet and resyncing Anki. So I am not sure what type of files the images are (I am guessing .jpeg or .png) because I didn't check last time and they don't come up this time. 

So sorry for all this trouble and thank you so much for all your help!

[subha...@gmail.com]

Google groups said the file size was too big so I tried attaching the .apkg compressed but it was still too large. Is there another way I can send it?

On Tuesday, March 6, 2018 at 2:47:07 AM UTC-5, Timothy Rae wrote:

[Timothy Rae]

It sounds like it might be a file system issue... What filesystem do you have?

https://android.stackexchange.com/questions/105077/how-to-find-out-which-file-system-is-used-by-my-device

and how many files exactly are there? You could try to split into subfolders (not officially supported but should work if you disable media sync).

[subha...@gmail.com]

Using that diskninfo app, it says that my file system is ext4. Not sure what that means.

How many files meaning cards or images? There is a lot but I tried syncing with just like 10 cards and the images still didn't show up. I am also not 100% sure what you mean by sub folders, I have sub decks. Also, if I disabled media sync, wouldn't the images not sync at all?

Once again, thank you for your help! I really wish I didn't have to bother so much.

[Tim]

ext4 is the linux filesystem; it shouldn't have any limitations on the number of files, so we can probably rule out the filesystem.

In order to rule out an issue with media sync, let's try a manual sync over USB:

1) Run sync on AnkiDroid and then sync on Anki Desktop to get both clients in sync

2) Export your full collection from Anki Desktop including scheduling and media

3) Copy the exported apkg file over to your Android device

4) Import the apkg into AnkiDroid

See here for a bit more detail if you don't understand any of those steps.

If it's still not working after this then upload the apkg from above to Google Drive and post a link here

[subha...@gmail.com]

Sorry for the delayed response! I didn't have access to my tablet. I tried those steps and it didn't make a difference, the image still doesn't work and I get the error symbol.

Here is a link to one of my decks:

https://drive.google.com/file/d/1dsx-PaOAy8sUdOWPOJHAJGlBL_QhOjYt/view?usp=sharing 

Thank you for your help! Is there something else that I should try?