Fwd: Deletion of your AnkiWeb decks

356 views
Skip to first unread message

Mihály Olteanu

unread,
May 20, 2018, 6:44:04 AM5/20/18
to public...@ankidroid.org
Delete my account? Sadly sync is not working for months!

---------- Forwarded message ---------
From: <nor...@ankiweb.net>
Date: Sat, 19 May 2018, 03:29
Subject: Deletion of your AnkiWeb decks
To: <mih...@gmail.com>


Account Expiry

You're receiving this message because you previously signed up for an account on AnkiWeb, and your account has not been used recently.

Because AnkiWeb is a free service, we need to delete data from accounts that have not been used in 6 months or more. If your data is deleted, all of your personal decks and any associated images and sounds will be lost from AnkiWeb.

Deletion of your AnkiWeb data will not affect any data you have saved on your computer or mobile device. If you have shared decks or add-ons that are receiving downloads, they will remain.

If you have been syncing with Anki recently, and are confused as to why you're receiving this message, it is possible you have accidentally created multiple accounts. You can confirm the account you're using by going into the sync settings of Anki, and looking at the email that is listed there.

If you would like to prevent your decks from being removed, please visit ankiweb.net and review one or more cards, or sync one of your devices with AnkiWeb.

If you no longer need your account, no further action is needed, and we will not mail you again.

If you have any questions, please let us know on our support site.

Mihály Olteanu

unread,
May 20, 2018, 6:52:59 AM5/20/18
to public...@ankidroid.org
Sync is stuck at 328 kBytes forever…
Screenshot_20180520-125008.png

Tim

unread,
May 20, 2018, 8:57:17 PM5/20/18
to AnkiDroid
Hi please contact the main anki site about issues related to ankiweb, we don't have anything to do with it.

http://ankisrs.net/docs/help.html

Nicolas Raoul

unread,
May 20, 2018, 11:42:53 PM5/20/18
to anki-android
Please login at ankiweb.net maybe it is waiting for you to accept some kind of usage agreement.

Thanks for using AnkiDroid!
Nicolas Raoul

On Mon, May 21, 2018 at 9:57 AM, Tim <perceptu...@gmail.com> wrote:
Hi please contact the main anki site about issues related to ankiweb, we don't have anything to do with it.

http://ankisrs.net/docs/help.html

--
You received this message because you are subscribed to the Google Groups "AnkiDroid" group.
To unsubscribe from this group and stop receiving emails from it, send an email to anki-android+unsubscribe@googlegroups.com.
To post to this group, send email to anki-a...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/anki-android/8344b8b2-93f0-4f32-a6ec-c44fd2df935d%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

Reply all
Reply to author
Forward
0 new messages