Problem with Ankidroid

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Luka Vuksanovic

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Mar 11, 2021, 1:12:55 PM3/11/21
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I just downloaded AnkiDroid on my phone and linked it to a pc anki account i had from before.
The problem is that i can't see the texts on the cards when i try to study them, it's just blank.
I can click show answer, and the 'again' 'good' and 'easy' buttons will show up, but i cant see the text of the card.
The problem isn't in the decks from my pc, because i made a deck on my phone, and it still doesn't work.
I would be thankful if you could help me resolve this problem.

Mike Hardy

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Mar 11, 2021, 1:22:12 PM3/11/21
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Hi there!


This was definitely something that could happen with 2.14.5 (released Monday) but should have been fixed completey in 2.14.6 (released Tuesday). Can you verify that you are fully up to date now since the releases were close together, and restart the app with clean cache+data?


It should be all cleared up


-Mike

I would be thankful if you could help me resolve this problem. --
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Luka Vuksanovic

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Mar 11, 2021, 3:26:34 PM3/11/21
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I have checked if my version is up to date, and it is.
I will attach a picture showing that its 2.14.6 and two pictures showing blank cards.
Would be grateful if someone could help.
Screenshot_20210311-162302_AnkiDroid.jpg
Screenshot_20210311-160929_AnkiDroid.jpg
Screenshot_20210311-162307_AnkiDroid.jpg

Mike Hardy

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Mar 11, 2021, 4:42:18 PM3/11/21
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Interesting...


did you clear app cache+data as I indicated below? Definitely not expecting this problem to persist on or after 2.14.6


If that does not do it, you could file an issue (providing details as requested in the issue template) at https://github.com/ankidroid/Anki-Android/issues/ ?


-Mike

Luka Vuksanovic

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Mar 11, 2021, 8:05:06 PM3/11/21
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Nope, I didnt clear app cache+data, i didnt really know what you meant by that.
Please walk me through the steps of doing that.

Luka Vuksanovic

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Mar 12, 2021, 1:47:32 AM3/12/21
to AnkiDroid
I just cleared cache and data on AnkiDroid, it still doesnt work.
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