Please Help

[Anaïs Lien Buser]

Hello,

I was using AnkiDroid all day and nothing was wrong. I just opened it now and suddenly i cant go into the app. Everytime I try to access it, it shuts down, i can't even click on anything.

I have my exam next week and i would appreciate if someone could help me fix the problem.

Thank you,

Anais

[Anaïs Lien Buser]

I says an error occured {exc}

[Mike Hardy]

Hi there!

Sorry to hear this. Can I ask what version of AnkiDroid you are on? Can you check and make sure (via system settings -> app list -> choosing ankidroid and checking permissions that way...) that AnkIDroid still has access to storage?

If that still doesn't work, can you try the latest alpha build as a parallel install to see if it functions? https://github.com/ankidroid/Anki-Android/releases

-Mike

--
You received this message because you are subscribed to the Google Groups "AnkiDroid" group.
To unsubscribe from this group and stop receiving emails from it, send an email to anki-android...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/anki-android/0d765ae1-c6f1-4e45-89f1-386a76e4ffe4n%40googlegroups.com.

[Anaïs Lien Buser]

Hey! Thank you for the tips. I have installed the alpha build but it doesn't seem to work...

I will attach a picture of what pops up when I try to synchronize.

I don't quite know how to discover which version my AnkiDroid App is.. but I checked and there aren't any upgrades available on Playstore.. My App seems to have access to storage, there is nothing on the settings..

Thank you for the help!

Anaïs

[Mike Hardy]

Hey there - so, the problem is as the error indicates I think: your database is corrupted.

AnkiDroid takes automated backups around once a day and you may find that restoring from the backups just prior to this happening could fix things -- https://github.com/ankidroid/Anki-Android/wiki/FAQ#lost-my-cards

To view this discussion on the web visit https://groups.google.com/d/msgid/anki-android/ad157a60-3cd1-408d-9b73-b8d82f5d44ebn%40googlegroups.com.

[Anais Lien Buser]

Hey there, 

I tried doing what you last suggested, but I still keep getting the same message:

I don't know what else to do. Do you have any idea?

-Anaïs

Em 05.01.2023, à(s) 17:05, Mike Hardy <mi...@mikehardy.net> escreveu: