Fwd: Action Required: Resolve the issue with your app by December 16, 2021 (AnkiDroid Flashcards)

[Nicolas Raoul]

Hi all,

It looks like Google wants an Ankiweb login to check the app.

Is there a test login/password we can provide?

Feel free to reply to me in private if necessary.
Or Mike feel free to handle the matter if you prefer :-)

Cheers!

Nicolas Raoul

---------- Forwarded message ---------
From: Google Play Support <no-reply-googl...@google.com>
Date: Thu, Dec 9, 2021 at 5:24 PM
Subject: Action Required: Resolve the issue with your app by December 16, 2021 (AnkiDroid Flashcards)
To: <nicola...@gmail.com>
Cc: <nicola...@gmail.com>

 

Developer update

Hi Developers at AnkiDroid Open Source Team, After a recent review, we’ve identified that we need additional information about your app AnkiDroid Flashcards (com.ichi2.anki in accordance with our policies. Please resolve the issue described below by December 16, 2021 or your app will be removed from Google Play. Issue: Need login credentials for app review In order for us to review your app for compliance with Developer Program Policies, we will need you to provide valid login credentials for your app.  If users need credentials to access your app, please provide all appropriate credentials via Play Console.  If you previously supplied credentials, please ensure that they have not expired.  If your app normally uses 2-Step Verification (e.g. SMS verification), biometrics (e.g. a fingerprint or face scan) or a location-dependent password (e.g. geo-gate), please provide valid demo credentials that we can use instead. We could not access in-app content due to app connection error. Please provide all appropriate credentials in English via Play Console. Issue details We found an issue in the following area(s): In-app experience: Please see attached screenshot com.ichi2.anki-InAppExperience-375.png About the Play Console Requirements Policy Before you submit your app for review, you must provide an active demo account, login information, and all other resources needed to review your app (i.e., login credentials, QR code, etc.) Status: Further action required Your app may be removed from Google Play if you do not resolve this issue by December 16, 2021. Action required: Provide instructions for app access by December 16, 2021 Here’s what to do to help make sure that your app stays available on Google Play: 1. Review the Play Console Requirements for more details. 2. Follow the steps on this Play Console Help Center article under the “App Access” section to provide access details if your entire app or parts of your app are restricted, based on login credentials, memberships, location, or other forms of authentication. 3. Double check that your app is compliant with all other Developer Program Policies. Contact support If you’ve reviewed the policy and feel our decision may have been in error, please reach out to our policy support team. We'll get back to you within 2 business days. Learn more Visit the Android Developers Blog to learn more about free tools and resources for building safe and successful apps. Thanks for your continued support in helping to make Google Play a positive experience for both developers and consumers. Please complete a two question survey to help us improve this experience. The Google Play Team   © 2021 Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043 Update your marketing preferences to receive the latest news and tips. You have received this mandatory email service announcement to update you about important changes to your Google Play Developer account.

[Arthur Milchior]

Hi,

I just created an account specifically for them. playstore...@gmail.com

They should be able to sync. Not that it will be really useful if they try to sync an app without content on ankiweb and on device

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[Nicolas Raoul]

Thanks Arthur, and thanks also for adding the credentials to "App access" as required.

We are all good now :-)

Cheers!

Nicolas Raoul

To view this discussion on the web visit https://groups.google.com/d/msgid/anki-android/CAEcbrFenm4Lzz4YqTpeZSZLeRmzH1u3WRDmxWgd8Y9Hmrm9MZQ%40mail.gmail.com.

[Mike Hardy]

Yeah, we're hooked up correctly with regard to developer notices etc - I got this email this morning as well

I replied to them asserting that they really should not need them, since it is only for sync and you may freely create accounts. However, if that is not adequate for them for whatever reason (I will wait for their reply) then I will provide them with some test credentials sure, I do have other apps where it is necessary but seems like for AnkiDroid it shouldn't be? We'll see

Thanks Nicolas!

-Mike

[Mike Hardy]

Haha I should check all my email first, seeing these in chronological order. At any rate I still assert they don't need them. I worry those credentials will expire in 3 months per AnkiWeb policy and we'll be back in this position if they continue to assert they do need them, so we'll then need some sort of "account keep alive" infrastructure like a github workflow on a timer that logs in every once in a while (and also verifies email every once in a while per Ankiweb policy? ugh)

I'm curious for their response(s)

To view this discussion on the web visit https://groups.google.com/d/msgid/anki-android/CACKRH2B7%2Bkb8OdoXfn3Yqo1Vvu2RUWpL-vj0c6zGxBMbgbD8Xg%40mail.gmail.com.

[Arthur Milchior]

Right now, this addresses redirect all emails to me.

I don't want to redirect to this mailing list, because otherwise any people having access to the archive can get an email to change the password. Ideally, we'd need an email only for ankidroid admin. I don't think we have one.

According to ankiweb terms, you can wait 6 months between loggins https://ankiweb.net/account/terms. I guess that just having an email every 5 months asking someone to log-in manually will be enough. After all, if one create a github action that logs on ankiweb and that in less than 5 years the log-in process change (which seems realistic), the system will have ran 10 times. Login manually 10 times seems a far smaller cost in admin/developer time

I'd like to note that if you have not synced, you get a red button inviting you to sync. So it would be true to note that sync is strongly recommended, even if it is not mandatory. 

I've look at play warning. I've also filled the app-content question. Long story short, email is saved to log-in. All data can be deleted. We use an unique id to identify the app for analytic purpose. File, image, music and video can be used and shared with ankiweb, but everything is optional and it's used for feature. 

Regards,

Arthur

To view this discussion on the web visit https://groups.google.com/d/msgid/anki-android/c7053f15-c843-6511-dea4-669ea800f84b%40mikehardy.net.