Card content error: failed to load

[M. R.]

On many of my cards, I get a message saying "Card content error: failed to load". It is strange because some cards have images and work fine on AnkiDroid, but most do not. I followed the same process for creating all of the cards.

I followed all of the 'help' instructions in AnkiDroid: The media does work on AnkiWeb for all cards. I have ensured that the media does exist on my phone in the AnkiDroid/collection.media folder, and the image is a supported type (jpg). I have synchronized on both ankiweb and ankidroid repeatedly with no change in results.

Please help!

Thank you.

[Mike Hardy]

Hmm - that's odd, given the assertion that the media works on AnkiWeb and you verified the media exists. All I can think of is perhaps the newest alphas have fixed this (somehow) and may be worth a try: https://github.com/ankidroid/Anki-Android/releases - but that's admittedly pretty vague given your troubleshooting steps taken already

If that doesn't fix it then unfortunately I'm not sure what more to do other than actually inspect detailed debugging logs from an installation running on the device and that's not feasible for anyone other than the device owner (that is, you) and requires some programming setup to run it. Not something I'd normally recommend, it's a large time investment on a user's part

Fingers crossed the alpha helps

-Mike

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[Oloff]

did you find a fix for this?? still having this problem