Airbus Dashboard

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Business Intelligence dashboard has been around for a while now. It promises greater insight for business executives and timely alerts for operational staff. Yet, many organisations have not fully reaped the benefits that dashboards promise. Given that it takes a considerable investment in time and money to embark on a dashboard project, many organisation are lukewarm to an idea that all agree is great. How do an organisation embark on this? I think to begin, we need to look at the fundamental, and understand what are the various dashboards and what are the elements that need to go into it.

One of the biggest gripes raised by the many organisations is that BI Dashboards have not given them much more than what their reports have previously provided. Our assessment is that this assertion is fair. The dashboards have not given more because they have simply been a replica of reports that were used previously that has been moved to a new, albeit sexier, platform.

Many companies have a set of drivers and circumstances that affect them uniquely. It will be a fallacy to think there exist a one-fit-all measures that can be applied to everyone. Identifying and highlighting these drivers and subsequently defining KPIs will lay a foundation on how dashboards should be designed.

The intent of tracking issues and outcome is to identify areas that require attention so that an objective is met, choosing them are subjective. Subjective to an extend the men and women-in-charge of the believe it matters to their business. As such, these measures are likely to change when a new business head or leader of a company are appointed: how they make decisions are products of their own experience and everyone bring something different to the table. Their thought processes are reflective on the kind of metric being measured and displayed on dashboards.

Once a metric is defined, we need to establish whom and what the dashboard are intended for. For a simple classification, we would call them, Strategic, Tactical and Operational dashboards. Some would argue that there is a fourth type known as Predictive Dashboards.

Next, we would be what we term as Tactical Dashboards. The tactical dashboards are the most interesting. These provide the necessary information for manager to take action and keep the dynamic equilibrium necessary so an organisation can keep its course and arrive its intended destination. Actionable information is important. Essentially, they bring all the elements together that support the results.

For example, in the case of a sales department, detailed ratings and reports are indispensable for making decisions. Therefore, thanks to tactical dashboards we might see not only the totals (which is common with strategic dashboards), but also information about a given product's sale. We might check the value of company shoes sale in Paris on January, for instance. It's all about the details. With tactical dashboards, managers might also decide to launch each product on market on a given date.

The last category of dashboards is operational dashboard. They deal with daily activities that employees within a company must handle. For a customer support call centre, it could relate to the number of tickets, they closed in a day, how long they take to close it, how many tickets are still pending etc.

One of the most important features of a dashboard that that is often overlooked is data discovery. This more than anything else lends the greatest insight to on the cogs and wheels that keep the business chugging along.

Data discovery refers to how data are associated to one another. This is often done visually, by checking trends, overlays and scatter graph forth. It is this visual identification would probably lead a business to consult its data scientist to validate that relationship statistically.

Putting it all together can start with a simple storyboard and perhaps even in Microsoft Excel. However, what make the magic happen are interactivity that enables a business user to slide-and-dice the data. Our choice of BI dashboard, Yellowfin Business Dashboard, allows our client to do this and more.

The customer portal will be the exchange platform between the EU Institution and the Consortium members for the standard offer consultation, contractual documents consultation, and the management of requests until invoicing.

Visibility

Each user will have a customised interface, with access based on assigned rights and roles. For the users of an EU institution, there will be a dedicated community for the management of relevant services, ensuring data segregation between the institutions.

Data information is visible via various dashboard views, and filters may be utilised to help users quickly find what they are searching for, e.g. Service Requests, Purchase Orders, Deliveries, Invoicing, Renewals and SLA. Reports will highlight business activity through KPI and chart representations.

Reliability

The main aim of the new customer portal is to enable flawless end-to-end Service Requests management. All processes will be digitally-managed directly within the interface. Notifications will be sent by the customer portal and a pending tasks dashboard will be available to provide an adequate and steady follow-up. Data will be stored in a single database, preventing recopies and errors that may result from them.

Users also have the option of updating their user profile. Changing your password may be managed smoothly through your user profile or on the connection page via a specific link.

Having led a pilot, the first version of our customer portal is expected to be released (with training) for EU Institutions before the summer break. Following this, the Airbus CyberSecurity team will handle your feedback to further improve the future versions of the customer portal.

The Looper dashboard is designed to be your command center for all things aviation parts and equipment. Just like a pilot navigating the skies, this intuitive interface empowers you to manage your inventory effortlessly, source the parts you need, and streamline your procurement process.

The Looper dashboard prioritizes clarity and user-friendliness. A clean and organized layout, coupled with intuitive features, ensures a smooth and efficient procurement experience for buyers of all technical backgrounds.

The dashboard offers complete progress transparency to both instructors and students which is visible on its Student Course Overview screen. With regular viewing of the dashboard, instructors can intercept a student falling behind, address any individual needs, make any adjustments, and put the student back on track.

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