Sony Audio Description Off

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Abigayle Laurenitis

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Aug 3, 2024, 5:30:12 PM8/3/24

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Audio descriptions, also known as video descriptions, are an additional audio track that provides verbal narration about components of a scene to those who are visually impaired as complementary narration.

The primary purpose of audio descriptions (also known as video descriptions) is to convey additional information that is typically acquired visually, such as situational settings and scenery depictions.

Hello, we are trying to watch Season 2 of 'The Crown' from a Blu-ray Disk. We have a Sony Blu-ray Player (UBP-X500) and Sony Bravia KD-43XF8505BU TV with a Sonos Playbar and speaker surround system. When we play the programme, we can only get sound if the audio descrciption of the action is chosen in the Blu-ray Player's list of options. This is too distracting for us to watch the programme. No sound at all is available if the main English Language option is applied. We have checked that Audio Description is switched off on the TV. We have also tried unplugging the HDMI connection and switching the 4K screen uprading to Auto 2, as suggested by Sony on this website. Please can anyone help?

sorry for the misunderstanding, what I wanted to point out is, that the English track without the audio description might be in a different audio format (even though I doubt it), since the cover doesn't mention it being in 5.1 (as it does for the English track with aduio description and the German audio track).

The info is quite confusing so I can just guess - yet my guess is, that only the German and the English audio track with description is in 5.1 and somehow the player is set up to just output 5.1 audio currently.

Many thanks for your help Nic. We have it working fine by switching the Digital Audio Output to PCM and by switching Audio DRC to Off. I tried to reply earlier but the string of messages was not available; time out?

Step 3: Software or Firmware Updates
At times, a glitch can arise from outdated software. Thus, making sure that your Sony TV operating system is up to date is crucial. You can easily check for software updates in the Settings menu under Device Preferences.

Navigating the features on your Sony Bravia TV can sometimes be tricky, especially when it comes to audio descriptions. This section is designed to address some common questions related to turning off these features for a better viewing experience.

iPhone, iPod, Mac, Macbook, Apple Watch,and iPad are trademarks of Apple Inc. All other trademarks are the property of their respective owners. GadgetMates is not affiliated with or endorsed by Apple, Samsung, or any of the respective owners of the other trademarks appearing herein.

I've got a 55xf8505bu TV , an HT-SF150 soundbar and and BDPS3700 Blue ray player. Not had it long so stillfarily confused by everthing. I can play DVDs ok, no problem. But when I put a blu ray disc in the only sound I get is with the audio description, which is annoying. I cannot get a menu on the TV or the Blu ray payer which allows me to change it. I would expect an all-Sony set up to work withut hassle. This is with differnet bluray discs, but is nt a problem with dvds. What am I doing wrong? John

However, as soon as I switch the soundbar back on and switch the the output from TV speakers to soundbar, I can only get the second audio option, i.e with the audio description. The sound bar will not play the first audio option - the default english. It's all connected as per instructions.

I can hear the normal english sound track through the tv speakers, but the sound bar won't let me. Some part of the sound track is not recognised by the sound bar! I can get any language except english. I can scroll through the audio options via the blu ray remote, and on tv speakers it lets me have english (option 1), but on soundbar it won't ! Sorry for repeating myself a bit...!

update.....spent an hour on the phone with a very helpful guy at the John Lewis technical call centre. Reset the TV to factory settings, but still the same problem. He eventually advised me to go to Sony direct.

Just to recap...If I play a blu ray disc through the TV speakers it is fine, and it lets me have the option to swap to audio description via the bluray remote. If I set the TV to audio output from TV speakers and play the blue ray, the only soundtrack I can get is the audio description. If I press the audio button on the bluray remote to go to option 1 the soundbar will only play the audio description. The normal soundtrack is jut mute.

That makes me think the TV is receiving all the data from the bluray, processes and allows/outputs it when using the TV speakers only, but cannot put that part of the output to the soundbar. Either the TV software has a glitch, or the soundbar does. There is no problem with ordinary DVDs. I'm really stuck. Does anyone from Sony look at this board?

Apple TV+ works fine via Airplay on my Sony X950G 65" TV. But even though audio description is turned off on my iPhone and TV+ is fine on my phone, as soon as I play it via Airplay on my Sony TV, I get audio description all the time. There are 'accessibility' settings on the TV which don't mention AD. There are subtitle and captioning settings in the Airplay section on the Sony TV ( which is off ) but no mention of AD. There is no Audio Description when I use any other app or service on the Sony TV so it's a bit odd.

Welcome to Apple Support Communities. It sounds like you'd like to disable audio descriptions from appearing on your Smart TV when you AirPlay from your iPhone. I'd be happy to share information that may help.

If you're visually impaired or need help distinguishing the various on-screen menus of your Sony TV, you may find it helpful to use the voice-guide-accessibility feature. With this audio help enabled, you will have a computerized voice reading back any on-screen text and narrating every movement and remote-control input made on the TV, from switching between apps to typing individual letters with the on-screen keyboard. Thankfully for anyone who might benefit from this assistance, the feature is easy to turn on.

On the flip side, this feature is infuriating if unwanted. The constant narration is a sore spot for users who have accidentally enabled the feature, and many a forum post or customer review has vented frustration at not knowing how to turn it off. Thankfully, audio description is as easy to disable as it is to activate.

2. Find Audio Description. In the accessibility menu go to Audio Description, and toggle on or off. Turning on audio description provides narration of visual information, providing a description of on-screen content and actions.

3. Turn off additional voice services. If turning off the Audio Description doesn't do away with unwanted narration, take a look at "Additional Services" further down the Accessibility menu. In addition to Audio Description, Sony offers other audio services in its accessibility settings, including TalkBack, Screen Reader and Text to Speech.

TalkBack is a Google-created screen-reading tool built into Android TV, which provides similar narration of on-screen elements, with audible information about actions and reading text aloud. Screen Reader does much the same, with special attention to screen-channel guides and settings menus, while Text to Speech will broadly read any number of on-screen elements, including apps.

Brian Westover is currently Lead Analyst, PCs and Hardware at PCMag. Until recently, however, he was Senior Editor at Tom's Guide, where he led the site's TV coverage for several years, reviewing scores of sets and writing about everything from 8K to HDR to HDMI 2.1. He also put his computing knowledge to good use by reviewing many PCs and Mac devices, and also led our router and home networking coverage. Prior to joining Tom's Guide, he wrote for TopTenReviews and PCMag."}), " -0-10/js/authorBio.js"); } else console.error('%c FTE ','background: #9306F9; color: #ffffff','no lazy slice hydration function available'); Brian WestoverSocial Links NavigationBrian Westover is currently Lead Analyst, PCs and Hardware at PCMag. Until recently, however, he was Senior Editor at Tom's Guide, where he led the site's TV coverage for several years, reviewing scores of sets and writing about everything from 8K to HDR to HDMI 2.1. He also put his computing knowledge to good use by reviewing many PCs and Mac devices, and also led our router and home networking coverage. Prior to joining Tom's Guide, he wrote for TopTenReviews and PCMag.

an annual effect on the economy of $100 million or more or adversely affect in a material way the economy, a sector of the economy, productivity, competition, jobs, the environment, public health or safety, or State, local, or tribal governments or communities.

Thus, public accommodations that own, lease, or operate movie theaters have an existing obligation to provide effective communication to persons with disabilities through the use of auxiliary aids and services. This rule provides greater specificity as to how these effective communication obligations are met when showing digital movies that are produced, distributed, or otherwise made available with captioning and audio description. As discussed above, the rule explicitly requires public accommodations that own, lease, or operate movie theaters to provide closed movie captioning and audio description to patrons with hearing and vision disabilities whenever they exhibit digital movies that are distributed with such features, as well as to have available a specific number of fully operational captioning and audio description devices.