prymsaf jennica estiven
Amice Golden
I have X1 service and my own netflix account. I watch Netflix using my own account through the X1 Netflix Apps. Last week when I had a whole system refresh, when I go to Netflix Apps it automatically login with another user account (I don't know who she is but I can see her netflix registered email address and profiles). I acn watch netflix with her account but I want to use my own account. Comcast tried resetting the box, I reloaded the app and as soon as it comes up, it uses her account. I can force logout the account from the X1 DVR box (Arris AX103ANM) and login with my netflix account. But as soon as I logout, it switches to her account. Second problem is from the small companion tv boxes I use in other TVs, I cannot login to Netflix with my account. It piggybacks to the main DVR box and it thinks her account is the main account.
call during daytime east coast time 800-comcast and select billing. explain the problem to the agent and ask them to remove and reprovision your account then add the device back to your account. fixed?
I just got off with the customer service folks. They will try a full reset of my account at 2 am today. Will take approximately an hour and then I can check. They also scheduled a tech visit (although its restricted due to covid-19) between 1 to 3 pm later today. If the full reset works, then I can just cancel the appointment. I will post the results here.
As of the fourth quarter of 2022, Netflix had over 231 million paid subscribers around the world [*]. This ever-expanding user base and its seething mass of personal information make Netflix a pliable target.
For Amber Torres, it was the unusual, look-alike Netflix URL that gave away an otherwise flawless smishing scam [*]. An unprompted text message claimed that Netflix couldn't process her payment. The message also included a URL that misled Amber into re-entering her username and password on a fake login page.
You may receive an email out of the blue that contains a link to a short survey. These unsolicited emails peddle free gift cards in return for your responses. The email subject line, copy, and buttons are all carefully crafted to make you click on a phishing link.
In this email phishing scam, Netflix imposters notify you that your account has been suspended. The message contrives a problem with your billing information and includes a link to validate or renew the account.
True to the narrative, this call to action also directs you to a Netflix look-alike website designed to steal your data or money. As you can see, these emails bear unsettling resemblances to actual Netflix communications and could easily pass for legitimate emails.
A Netflix Tagger was a once-official Netflix job title that took off in 2015 [*]. These part-time hires were required to have voracious appetites for Netflix content in order to best categorize it for users.
These attacks are often elaborate, with convincing intricacies that include functioning CAPTCHA pages hosted on secure domains. You may even be redirected to the real Netflix homepage after you surrender your information on the phony site.
According to the Better Business Bureau (BBB), an influx of recent reports indicate that victims have been targeted with malicious pop-ups [*]. These pop-ups may flag false errors with your device or streaming app, and can elicit phone calls to a specific number.
Exercise caution when you receive text messages or emails containing links, especially if they are from unknown sources. Look for red flags such as poor grammar, a sense of urgency, or off-brand design. If you're unsure, go directly to the Netflix website or app and log in from there to access notifications.
Create a strong and unique password for your Netflix account to prevent unauthorized access. Avoid easily guessable information such as names or birthdays. To manage these complex passwords, use a secure password manager like the one included in every Aura plan.
Keep your devices updated with a reputable antivirus software program. This can prevent malware and other threats from breaching your Netflix account. In general, software updates nestle security patches for vulnerabilities that hackers are known to exploit.
Regularly review the devices connected to your Netflix account by visiting your account settings. Look for any unfamiliar devices or unusual activity. If anything seems awry, sign out of the device from your account and immediately change your password.
Check your Netflix account settings to make sure your password recovery phone number is up to date. If you lose your password or need to recover your account due to security reasons, you'll be able to access your account more easily.
If you come across any potential security vulnerabilities or phishing attempts related to Netflix, report them right away. Netflix also has a bug bounty program for security researchers to report issues.
Scammers may have gotten your email address from a recent data breach, or from third-party sources such as data brokers. You can avoid Netflix-related scams by knowing how cybercriminals may make an assault on your account.
Managing your online presence can quickly become a litany of time-consuming steps. With Aura, you have 24/7 access to a team of U.S.-based Fraud Resolution Specialists and up to $5 million in insurance coverage for eligible losses due to identity theft.
*The Identity Theft Insurance is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Review the Summary of Benefits.
Whether it's your adult child, your ex-partner or a friend who benefited from your generosity, you may have allowed someone outside your home to continue using your Netflix account at some point. However, since Netflix has confirmed that it will begin charging accounts that share passwords early next year, now might be a good time to make a change.
If that person has their profile on your account, you can transfer it to their new account and delete it from yours. However, if they don't have a profile or simply use your login information to keep watching Netflix without paying, you can kick them off using a new feature in your account settings.
This week, Netflix announced it had launched a new feature in Account Settings called Managing Access and Devices. The purpose of this tool, the company says, is to log yourself out of devices you may have used while traveling, staying in hotels or visiting family and friends. However, it can also be used to boot an unauthorized user from your Netflix account.
To access this feature, sign in to Netflix in a browser on a computer, phone or tablet and select your profile. Then, hover over the downward-facing arrow icon in the upper-right corner and choose Account. Finally, go to the Security & Privacy section on your Account page and choose Manage access and devices. It may have a blue New box on the left side of the text.
You can see all active logins on your Netflix account on this page. Each will display the user, device, date and time and a relative location. Choose Sign Out on any login you want to kick off, and Netflix will remove its access.
Signing out of a session will stop that device from accessing your Netflix account. However, if the person using it knows your login information, they can sign right back in. In this case, you'll still need to change your password.
To reset your password by email or text, go to netflix.com/loginhelp in a browser window. Choose the option you want to use and follow the steps to reset your password. You may need to log back in on the device you used to change the password.
A January 31 story on The Streamable suggested that Netflix users watching from multiple locations would have to ensure that any device used to stream titles from a location other than the primary household would have to log in from the primary household and watch something there at least once every 31 days. 9to5mac quoted similar wording from the FAQ page, including the 31-day stipulation.
As of now, the FAQ page does not mention anything about a 31-day window in which users must log their devices into the primary home network, so the company may have walked back that measure in the short time since announcing it.
Members on a Standard or Premium plan can purchase additional member slots for people outside their household. Standard plan users can add one extra member while Premium users can add two extra members to their plans.
Those additional members get full access to the subscription tier of the primary account holder but get their own unique account and password. Their account is simply paid for directly through the primary account holder.
You might be using a password for your Netflix account that you also use for another service. While that may not be a great practice for security reasons, you might still want to keep your password private while sharing your Netflix account with a family number. You can do so by using a password manager.
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