Canon Service Tool V1050 can perform service adjustments and reset procedures with the absorbent ink counter (error 5B00). To reset the waste ink absorber counters, you must use the V1050 service tool in Windows XP or under another Windows operating system in compatibility mode.
I have a canon MG5250 and have tried what you suggested above, but I can't get it into service mode - I switch the printer off, then when I press the 'on' button and keep it held down the green light stays constantly on and the screen is blank. I press the stop button 6 times but there is no changing of lights, and when i release it, the printer just starts up as normal. I'm assuming it is the stop button? The button with a red circle on, with a red triangle within the circle?
You are great! It worked.
Here is a link for the working servicetool.exe
-bin/rsapi.cgi?sub=download&fileid=3330412996&filename=ServiceTool.exe&directstart=1
I had some difficulties with the Service Mode Tools Version 1.050.
The computers (one is XP, the other Vista) would not fully recognize it and the
Service Mode Tools Version 1.050.exe
would not work, so i downloaded the ServiceTool.exe which worked.
BUT keep in mind that when you choose "main & platen" it may not work. Choose "main"
Maybe someone can help with my issue. I've moved to the States but have a UK model. Printer cartridges are region coded! I can get it into service mode and launch the tool which has a 'select region' entry. I've set that to USA and pressed store and got an 'ok' message. But when the printer is restarted it still refuses to accept the US ink cartridges. Any suggestions?
If you have the 5B00 error ink absorber full problem on the MG5250 here is the solution:
Use the tool here to fix the problem on mg5250. You need the tool from mediafire download location that is called servicetool.exe.
+Service+Tool.rar
It's canons tool and works. the other one recommended 1.050.exe does not work for the mg5250
. use 5 times press of the cancel button to get into service mode (follow usual instructions to get there). then with the usb cable into printer from pc, open the tool. click on INK ABSORBER MAIN the number should be 0. CLICK SET. and that is it. it will say 'function has been completed' or something.. if you get error you might not be in service mode so start again till printer is in service mode.
The mediafire downloads does not work with my canon MG6150 or my laptop. The printer purchased in Scandinavia. Did not see the Ink Absorber Counter or Counter Value. Downloaded yesterday. The error message said C000 , most online searches said Ink Absorber reached it`s limit and suggested either Service Mode Tools Version 1050 or canon servicetool.exe
Followed these instructions and got the printer into service mode. Plugged the USB lead in and the PC said 'New Hardware Found' and tried to load a device driver. Couldn't find it. Inserted my disk from Cannon - couldn't find it! Any idea what it is looking for? The device driver is the missing piece as I have the rest of the software. Any help or suggestions much appreciated.
I have followed your instructions carefully lots of times, I get to the service tool but as soon as I click the set button it all greys out and then nothing else happens? Oh dear I do love my Pixma 6150 printer, can you advise further?
Hi, I've tried all these actions on a Canon MG5550 but I don't manage to get it to enter in service mode. I tried with 5 pushes on stop, with 6 pushes ... nothing. At each push of stop button the lights change and the display is blank. After releasing the buttons (no other effect if you press any button) the printer normally should be in Service Mode, but nothing happens. After connecting it on USB and launching ServiceTool, all options in ServiceTool are greyed out .I think it did not enter in service mode.
Thanks if you have an advice on that.
Iulian
Thank you, sir. I tried about five or six other "recommendations" before I found yours. None of them worked. Yours is crystal-clear, and I especially appreciated the detail on what visual feedback to expect when coercing the beast into service mode. Bravo!
I'm getting the same error message on my MG6150. I've followed the instructions and can get the printer into service mode. I downloaded the tool v1074 but when I try to use it the buttons are grey. So I've downloaded v3400 but its bttons are grey too. What am I doing wrong?
Thanks. It worked for me - except like another poster I could not get v1.050 of the service tool to work. It took a while to figure out, but I ended up using v4.720. You can download various versions here:
-canon-mg6100-mg6140-mg6150-mg6170.html
BEWARE searching Google for the service tool as some of the copies out there are trojans.
Hi
Thanks for this solution which I used about 6 months ago after about 2 days of googling...it worked! I had to use Service tool V.3400, but it worked.
However I now have a U052 error, as of about 2 days ago, just cant get past the error message. Will this solution work for that? and if so...are there different settings to use within the service tool? Or even a different service tool? Afraid to try in case it messes up something else.
Thanks again
Dorothy
Hello, thanks for your really helpful post! I have a Cannon Pixma MG6150 with error message 5B00.
Unfortunately I am on a MAC, running Mac OS Mojave 10.14.5 and I cannot seem to find download that will open on my Mac OS for the Canon Service Tool.exe, Service Mode Tools Version 1.050 or Service Tool V3400. Does anyone have any other suggestions for how to get around this one? Or links to the right service tool for Mac? I have been trawling the internet for hours now!
I would so appreciate some help - I just can't afford a new printer right now!
Many thanks.
I have no idea whether it would help, but can you connect the printer to a Windows PC and run the service tool from the PC? Once fixed I imagine the printer will work again from your MAC. Don't know, just a thought.
Goodluck
mg 6150 i followed all the instructions but the service tool just freezes and says not responding when pressing set
, i tryed service tool v1050 and 3400 not sure what to try now
maybe a hammer
I'm looking for the v3400 service tool because my ink collection tank is supposedly full and canon wants their money, but I literally can't find it anywhere. No yt vid provides a link in the description and no website seems to actually have the program. And is there really no other solution to the ink tank problem? Factory resetting it did not work at, my dads printer still shows that a print error has occurred and that we should contact canon.
b9b4d2437c