KOLKATA: Russian conglomerate Sistema will increase marketing spends to rebuild its
MTS
telecom brand in India, two executives aware of the matter have said.
The executives, who did not want to be named, said Sistema's Indian arm,
Sistema Shyam Teleservices,
will increase media spends in 2013 "by at least 20% to strengthen
performance and customer appeal of the MTS brand across its nine-circle
footprint".
The development follows an internal company
email, a copy of which was reviewed by ET, in which Sistema's global
head of telecom assets, Anton Abugov, has told all Sistema Shyam
employees that "the uncertain times are finally over for the company and
work needs to be done to replicate the success of brand MTS in Russia
and CIS countries in India". Sistema Shyam's spokesman did not respond
to ET's emailed query on the size of the brand-building budget. The
telecom operator, which offers
CDMA services under the MTS brand, was among the worst hit in the February 2012
Supreme Court order in the
2G-spectrum allocation case. Earlier this month, it won permits in eight zones in a government-conducted auction of airwaves.
Abugov has also assured the 2,500 employees of Sistema Shyam that the
company will go flat out to return to profitability. "There is a sea of
opportunity across all revenue lines — be it voice, data and smart
phones — which calls for absolute commitment to optimise all available
resources," the email said.
The executives quoted above said
the company is likely to implement the "key learnings on the quality and
innovation front" that have made MTS the top GSM technology-based
mobile services brand in Russia and key CIS markets like Ukraine,
Armenia, Belarus and Turkmenistan. They clarified that the international
brand-related learnings would be adapted to the company's CDMA
operations in India.
Vsevolod Rozanov, president & CEO of
Sistema Shyam, said, "Year 2012 was a challenging year for us. But with
the uncertainties over, SSTL will concentrate its energies and resources
to effectively execute its data-centric, voice-enabled strategy."
Rozanov declined to reveal investment numbers.
The decision to
commit fresh resources is being viewed by some as the company's plans to
start afresh in India. Sistema had said in June last year that it would
cease all investments in its voice business in India and focus on data
services. The company was then reportedly losing $1.5 million a day in
the country.