The error message that you see (in the attached screenshot) is common; it appears when you have downloaded the AMPL IDE but it has not been installed in the right place. You will need to first locate your "AMPL folder", which is the one that contains "ampl.exe" (Windows) or the executable file "ampl" (Linux or MacOSX). Then place the folder named amplide -- which you got by following the instructions at
www.ampl.com/IDE -- inside your "AMPL folder". After you have done this you can go inside the amplide folder and start the amplide application (Windows or Linux) or just double-click the amplide icon (MacOSX).
Complete instructions are given at
http://ampl.com/products/ide/. This has fixed the problem in every case so far, but if you continue to have difficulties, let us know what platform you are using (Windows, Linux, or MacOSX) and where you downloaded your AMPL folder from. Also again send us a complete copy of the error messages you are getting.
AMPL Licensing Services
lice...@ampl.com
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