Setupconsumerc2rolw.exe Spanish
Sibyl Piccuillo
Although many solutions on the internet (even from Microsoft employees and the KB) suggest that a simple Repair install or Uninstall of Click2Run from the Programs and Features menu will correct this, executing the uninstaller actually triggers the exact same error message.
Update (June 2012): I have now been able to confirm that this problem is most often caused by the use of registry cleaners. For more details on why you should never use a registry cleaner, see my blog entry here.
This should finally correct the issue. If you happen to be missing the installation files for Office 2010 Starter, you can actually find them available for download in various places. Downloading the files and installing the suite is perfectly legal as long as it was already once provided with the PC new by the OEM.
The CleanC2R tool is supposed to remove the Q: drive as part of its procedure. Be sure to reboot and run it AGAIN after the computer comes back up. Also, make sure to run all the tools as Administrator if UAC is enabled.
Thanks Steve! You are definitely a life saver, I am so glad I came across your site after only a long search. After trying a couple of other suggestions I started to doubt that there was a simple solution, but you proved otherwise.
When waiting for your answer i klickt right on the word and excel file and changed the opening with exel instead of advanced something. Than I closed and it worked well but with other icon for the word and excel documents.
Hey Steve. The local computer store (Future Shop) said MS Office 2010 Starter was un-repairable (click2run error). You proved them wrong. It took me a while but my previous experience in working in the root directory really helped. Thanks a million from Penticton, British Columbia in Canada.
i tried to follow your steps, all of them worked perfectly except the last one. when trying to reinstall office from the program_data folder i got an error in the end, i think it was step 4 or 5 of the installation process. it said that i would need to run it again but the same error appeared. i used system restore to get back to the initial state, meaning click2run configuration problem
Thanks, I stumbled upon this website after looking through countless websites of useless information from microsoft. I wish I had found your site before getting System Mechanic. What a terrible product, I was starting to wonder why every single day I had so much stuff it was telling me to get rid of.
You can do what Microsoft cant! I just bought a new i7 64 bit setup. Im English but as I live in Spain, its all but impossible to get a pc with windows in english. I bought my 64 bit English Office setup online direct from MS uk. Their so called workaround to remove click2run just did not work :((. I followed your instructions to the letter and all worked just as you said. Many Many Thanks! :))))
I appreciate the continued feedback! I apologize for not getting around to answering every single question; I am doing my best. I stay pretty busy these days, so my blog is for those moments when I have a small bit of spare time! ?
hello steve,could you please make a video of this and post it in you tube,,i didnot fully understand to do it step by step,,, as i am not that good in computer field,,looking at the video would be a great help,,please help me i am stuck here,,another question,,is it possible to get evey word documents back after we fix this click2run error..
Really?! REALLY?!?! It was that easy?! I can only echo the sentiments of others when I say THANK YOU for this solution! Like others, I have spent HOURS searching Microsoft Forums and other online avenues to solve this problem (2nd computer I have encountered this with).
For all of you reading this and preparing to perform the steps, I advise you write down the 5 steps EXACTLY as worded (I took a pic of the screen and just referred to it). As you go through system reboots, you will lose your page and time looking for it each time.
-gb/products/microsoft-office-2010-backup-FX101828860.aspx?CTT=5&origin=HA101828490
your Office 2010 Product Key provided represents a product which is not eligible for free download. Please re-enter your Product Key and try again, or check the list of eligible products. If this does not work, you may be interested in downloading a free trial or purchasing Office 2010 products at please help me regarding this
UPDATE: Steve, here is something for you to look into! I think I have found what has caused this issue for me. After running the initial CleanC2R, I used my computer as normal and a couple days later the problem reemerged. In that time I had; restarted my computer multiple times, run a deep scan (including Q drive), used multiple Office files, and clicked OK when the window for Office Updates appeared.
I ran CleanC2R again and did each of the above one at a time to see if I could isolate the problem. After multiple reboots, two Deep Scans, and accessing multiple Office documents I encountered no issues. However, upon clicking OK to the Office updates, the problem occurred yet again shortly thereafter.
On my previous computer with this problem I did have CCleaner installed. On this computer I did have Defraggler. I uninstalled it after the first issue after reading your advice on cleaners. There is still a link to this problem with the Office updates however.
I agree with Rasta, I think you should have a DONATE link. I would gladly contribute for saving my butt with this problem. Computers are hard to get over here (cannot be shipped because of Lithium Ion batteries) and I need Office for my job.
Hey I am really hoping this will help me. However, the link provided earlier about reinstalling Microsoft Starter is not valid. It appears they took it down in November 2012. Is there somewhere else I can go to do this? Also how do I backup my files that were saved in this program? Thanks so much..love this site!
Steve I have tried to like you on Facebook but can not find Triple s. Can you put a link in a reply here and then I will. Having read more about your work, I suspect you will not be interested in my earlier request. Thanks again for the help. best wishes grateful gertie
Hello I have followed the step but when I run the SetupConsumerC2ROLW.exe file, the set up gets to stage 3 and says there was a problem with Microsoft Office setup. is there anyway to solve this problem?
I can only echo all the comments before me! Thank you sooooo much for your post. Like many others, this issue came up very unexpectedly and I spent hours looking for a solution. Tried several and NONE, ZIP, ZERO, were of any help at all.
You are a techo wizard!! ?
WOW! that worked. Thanks so much mate. I have been without office for almost a year, and during Uni, its really shit having to use 3rd party word processing programs. This site -microsoft_office_starter is where I re-downloaded the MS office trial.
You made another Microsoft 2010 Starter user a happy camper! While this is not the program I ordinarily use, there are times I need it to share documents with people who do not use WordPerfect. Thank you so much for being so kind and sharing your knowledge.
Thank you Steve.
Best post after hour of Googling. And I am no novice.
Water to totally remove the MS Office Click-to-Run since I use Open Office, nd reclaim drive R:
Worked great after repeated failures in other ways.
I was however left with the click2run icon even when I had successfully remapped R:
The following link cleaned that up:
-to-fix-corrupt-drive-icons-in-my-computer/
Hi Steve, I followed all of your instructions all the way through step 4. I got stopped at step 5 because I could not locate the SetupConsumerC2ROLW.exe file from my download. I also checked my program list for Microsoft, and office starter has been completely removed.
Under a deadline, suddenly this problem had me dead in the water. Searching LOTS of solutions, evaluating comments for depth and speed of solution. I cautiously followed your instructions, back-checking each step. Obviously you have saved me hours, if not days! Steve, you are Olympic Gold!
Out of the blue, the whole suite disappeared from my PC. I had nothing left except for an empty folder. After a bit of research, I noticed Windows had done an Office security update on my PC, right around the time it got wiped. I tried to repair to no avail. Said I needed an Internet connection, which I had but was not seeing it.
Steve, I am stuck with Office Starter not loading like the gentleman abovementioned. I tried installing the patch from your link but it said no file found needed for the patch. Please help, I am vedyfrustrated. Do you suggest I just download one of the free office suits like libreoffice?
Luckily for me, this reddit thread ( _click2run_configuration_failure_upon/) directed me to this website. I followed all the steps (including this one : -us/download/details.aspx?id=40201) and now everything seems to work properly. ?
Now though, I have the same problem as Paul above but in my case, when I run setupconsumerc2rolw.exe, steps 1 (prepare) and 2 (download) run fine, but step 3 (installing prerequisites) gets to 20% progress then rolls back to 0% and gives me the same error that Paul and Williams got.
I am a complete novice and Im having trouble figuring out how to complete step 1. Is there anyway you could post step by step of how to find and backup a copy of the required installation files for Office 2010. Thanks
Guided by comments on MS support pages, I uninstalled and re-installed via control panel, and opened a Word document in Word and agreed the license agreement. BUT could not open it a second time! Same error!
Interestingly I can open and edit multiple .xlsx spreadsheets multiple times (they open with Excel Starter 2010), but only get lucky with the very first .docx document that I open after your procedure.
So fortunate that you were able to grab a copy of that utility before Microsoft deleted it. I cannot help but wonder if MS deliberately broke the starter edition in hopes of coercing users into buying a paid version.
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