Kabul Afganistan - IT support openings

[Ashok Yadav]

Please see if this is suitable opening for someone.

---------- Forwarded message ----------
From: Sachin Bhadke <sbh...@gmail.com>
Date: 27 December 2010 09:17
Subject: Fwd: Kabul IT support
To: A$hok Yadav <thea...@gmail.com>

 

IT / COMPUTER SUPPORT SPECIALIST

 

 

Position Purpose:

 

Install, repair, troubleshoot, modify, and recommend PC's and related hardware to meet variety of needs for all departments.  May recommend most appropriate choices of software packages to meet user's needs. Install software and networks.

 

General Task Description: 

 

Perform intermediate tasks with minimal supervision. 

 

Duties and Responsibilities (Essential Job Functions):

 

• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Enter commands and observe system functioning to verify correct operations and detect errors.
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
• Oversee the daily performance of computer systems.
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
• Confer with staff, users, and management to establish requirements for new systems or modifications.
• Refer major hardware or software problems or defective products to vendors or technicians for service.
• Perform other duties as assigned.

 

Education and Experience:

 

• Community college program and 2-5 years of job related experience; or
• High school diploma and 5-7 years of job related experience.
• Experience with PC design, maintenance, implementation, and administration.

 

 

Knowledge, Skills and Abilities:

 

• Strong Communication skills
• Knowledge of PC systems and software
• Working knowledge of network operating systems

 

Supervisory Responsibilities:

 

• None.