Urgent Opening for A Technical Support Analyst - Linux, PHP MySql, Ajax

[A$hok Yadav]

From: Sunil <suni...@gmail.com>
Date: 8 September 2010 20:46
Subject: Urgent Opening for A Technical Support Analyst!!!

Hi All,

Please send me Your/ Frnds CV ASAP:

See Below Details.

Also apart from this we have Multiple Opening as well.
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Position: Technical Support Analyst.

Job Description:

Duties and Responsibilities:

We need engineers who can understand problems that our clients face while using our products and can do initial analysis and in most cases, solve the problem right-away. The escalation engineer will directly interact with the support, product management and the core development teams. He or she may have to funnel some of the problems from the support to the engineering group. The technical support analyst will have to understand how engineering solves the problems, and then solve it next time a similar issue is registered.

Qualification
• Any Technical Graduation / Masters is a plus
• Certifications in various web programming modules
Vital skills:

• Pro-active, Logical reasoning ability, Problem solving and analytical mindset, Good written and spoken English, Quick learning, Detail oriented

Desired skills:

• Organized and structured approach to tasks, Should be able to multi-task effectively

Vital Technical skills:
• Linux/UNIX environment, MySQL, Java/C, HTML and JavaScript is a requirement
• Working knowledge of Browsers
• MS Office products including strong grasp of Excel, Macros & MS Access
Desired Technical skills:

• PHP, Ajax, SQL, Database tools
• One should have moderate knowledge about web based applications, web forms, web server/ ad server / Mozilla firefox and how to work on different web based browsers

Experience: 1-3 Years