Dear Team,
I am writing to raise concern regarding my order #3616, placed on 23 April 2026.
The payment for this order has already been completed, and the invoice has also been generated. However, the order is still showing as "Pending" and has not been dispatched yet.
It has been several days since the order was placed, which is not acceptable for a prepaid order.
I request you to kindly provide an immediate update on the dispatch status and ensure that the order is processed without any further delay.
If the order cannot be dispatched within the next 24 hours, I request you to initiate a full refund at the earliest.
Please treat this matter as urgent.
Regards,
Laltun Kumar
Mobile: +91 9334516148
Email: kumarl...@gmail.com