Amazon Prime Video Password Change

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Waltruda Monie

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Jun 30, 2024, 8:17:28 AM (yesterday) Jun 30

to alulanra

So, I do not want to close my SELLER account.... and that means I will be closing my Amazon Prime account. I can not believe that is how Amazon wants to do things, but unless I am wrong that is the only way to separate them. Yes?

DO NOT, I REPEAT, DO NOT CLOSE YOUR AMAZON PRIME ACCOUNT if it shares the same email with your seller account!!!! When you delete your Prime account, Amazon (due to international privacy law) will delete that email and all data associated with that email across all Amazon platforms including your Seller account (in Amazon's eyes, you requested to have your account deleted and due to privacy law they are required to delete your info at your request). Do not delete your prime account if it shares the same email as your seller account. If you delete it, you will no longer be able to login to seller central and you will never be able to recover your seller account associated with that email. Hope you received this in time.

amazon prime video password change

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i wouldnt delete the account i deleted my amazon account and somehow it was linked to my seller account even though the amazon account was like 5 years older and they shared the same email and it deactivated my seller account too lost alot of time money and potential

I have a very similar issue. I set up my Seller account and personal Amazon prime account under the same email originally. Last year, I sold my Amazon business and was required to change the primary email to the Seller account to the buyer. However, even when I then added my email back to my Seller account as a lower permission user (as I still work in the business), I was unable to login with my email to my Prime account. The buyer's email address used to replace mine as the primary on the Seller account is now the email for MY Prime account. All my orders, movies, Audible books, Kindle books, Alexa account etc are all tied to that original primary on the Seller. When I called Amazon about this a year ago, they stated there was NOTHING they could do about it.

Sellers who want to separate their buying account from their selling account have been known to use their Prime account to Drop Ship products they sell on Amazon. A method taught on-line to turn a quick profit that Amazon does not tolerate.

I've been selling on Amazon for over 20 years and have always had separate buying and selling accounts and separate personal / business email addresses. I'd suggest creating a new Amazon account for buying/Prime with a different email address.

DO NOT close your Prime account as your "buying" and "selling" accounts are currently the same account. What you can do is cancel your Prime Membership on your current account. You'll still be able to log into Amazon's retail site with your "buyer" credentials (that is normal with all "seller" accounts) but you can then join Prime on your new Amazon account and shop there.

I stopped buying kindle books years ago. I now buy my books from Google Play. They are generally same price. I use adobe digital editions to read them. I seriously hate amazon and if I can source what I want elsewhere, I usually will. If I can support my local high street I will make that my first port of call. Amazon is too big, too powerful and lost its customer focus imho.

You can actually get a hold of the fraud department with Amazon. If they are uncooperative than go through your bank and report Amazon as a hacked account/ fraudulent charges and your bank should be able to retrieve your money. But as for your accounts and all of your content on Amazon. There are multiple ways to get back in but most routes involve calling Amazon and talking to the right people. I share this info becaude I had a customer have this exact same issue.( I work as a fraud specialist for several banks.) I know my reply is much later than your post but hope this helps

I have not seen this so far. I use Chrome to access my Prime account, and my default browser, Waterfox, to track deliveries using the links in the emails from Amazon telling me that my order has shipped and that, by clicking on them, I can go to an Amazon page where I can track them. On both cases, everything is still as it has been for quite a while already. Perhaps this is being deployed gradually and not everybody has been included yet in the new system?

(1) I regularly clear the caches every two or three days and all cookies (no 3rd party allowed) when I close a browser: so far this year close to 1GB of stuff there has gone into the trash and been put outside, by the curb, to be picked up by the urban sanitation squad. If keeping something in the caches for two or three days between cleanings, saves me the annoyances people here are complaining about, then I see no reason to change my current practice. Of course the reason for my being trouble-free may have nothing to do with cookies or with caches, clean or otherwise: Maybe I live a charmed life!

I always logout after each session and start fresh with the next shopping/browsing excursion. These random security sign in requests are part of the Amazon site protection features. I actually appreciate the extra step.

Not asked for a code sent to me before completing my login to Amazon, here in the USA. I just checked. Only asked for my email address and password, as always. But I subscribe to Amazon Prime, so perhaps that makes a difference, rather than my location?

As it was earlier on, so it is now: Not asked for a code sent to me before completing my login to Amazon, here in the USA. I just checked. Only asked for my email address and password, as always. But I subscribe to Amazon Prime, so perhaps that makes a difference, rather than my location? Go figure. Just glad that this is not my problem. So far.

What you and others complaining here are doing? I have absolutely no problems like yours either with Amazon or with AOL, and I am in contact pretty much daily with both and have not been bothered even once in many so-untroubled years already in the way you, it seems, are.

Your lack of having experienced the same rigamarole as the other posters (having to use 2FA) could be from your browser and computer having been fingerprinted over time (years, perhaps?) by Amazon and AOL due to a possible lack of privacy-conserving settings being available in the browser and other software to prevent such a procedure from taking place.

2FA is neither bad, nor adorable: it means some extra work to get connected to a site, and this could be an inconvenience, for example if one has to do something in short order at several different sites that each require a different third bit of personal identification, depending on what type of extra IDs these may be:

I suppose all of this extra inconvenience/annoyance has become necessary due to the amount of Internet related attacks hitting everyone. Hopefully it will not get worse, and maybe even get better as measures are taken against certain countries making the headlines these days.

Because I never have done that, and have had no problems at all using Amazon otherwise. For example, I just logged in to track a package expected today with no problems when logging in or with then with being able to get the tracking information: all normal, as it has always been for years by now, in my case. And I buy all sorts of things and stream shows and movies quite often from Amazon.

I am about to go crazy. I have spent hours trying to get into my Audible account to use my 5 credits. Now I am being asked to put my user name and password in. Then I am told a code will be sent to my cell phone by text. But my cell phone does not receive the code. I have talked to at least 7 agents from Amazon and they all give me security questions that are impossible to answer. Any suggestions short of starting over with my membership which would mean I lose my Audible credits.

I never, ever have had this problem and use Amazon quite a lot, year-round, shopping season or not, both for buying things online (more than before, because now I also have a thing about (a) going to places that might be crowded, (b) Covid and (c) being a Senior Citizen being three things that might not be getting along that well these days) and also Prime for entertainment.

I was not receiving verification codes from Amazon.com or Amazon.ca. I spoke to Amazon password department 1-877-345-3364 and they determined via problem solving with me that I had blocked Amazon on my text messages. She had me unblock it and choose another password and now all is working fine.

They are doing it to me now also. After 4 years of ordering, (I am on disability), they now want verification on every purchase and there is nowhere to verify it. It is getting really annoying and I may just give all of my business to Walmart & King Soopers now who I also order from.

March 19th: just signed out of Amazon, and will continue to do that. It will be interesting to see if I get asked for 2 factor ID every time I sign-in. I will follow up here in a few days.

There is a problem with Amazon and Microsoft Edge. Amazon seems no longer to remember anything on Edge no matter the settings. I can log on and off multiple times per day and every time I get the email verification request.

How do I know it is Amazon not working with Edge? Because this NEVER happens on Google Chrome on the same computer and operating system. And because using Edge on every other site than Amazon encounters no problem.

I had this strange thing happened recently. Amazon sent me an OTP (One time password). The thing is, I use my Amazon account on my laptop, which never leaves my place, I have a private WIFI, and I did not share my account. Plus my last order is not valuable, so no need for the OTP. Should I be worried? I went to Amazon security and I changed my password, but the thing with the OTP still freak me out.

One possibility is that users periodically use the Private or Incognito mode on the browser (typically black url field) . This mode forgets everything each time you exit the browser. Make sure you are in normal mode.