Billing codes file

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Ronald Edwards

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Jun 23, 2009, 8:15:38 PM6/23/09
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After I restored Altapoint from backup while installing a new hard drive, I get an error message when I try to add or edit items in the billing codes.
Altapoint: "Table 1: Field "ORD_FORM" not found".   CAn anyone help on resolving this?   The billing code numbers and names show up OK, 
but the cost figures, etc cannot be accessed/changed.     Thanks, Ron

chrisman

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Jun 24, 2009, 5:27:12 PM6/24/09
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have you checked the current version of your Altapoint after
restoring.
My guess is, when you installed a new hard drive, you used your
original copy of Altapoint. But your back-up copy came from an MORE
Updated version of Altapoint.

If this is the case, I suggest that before you further use your
current data, complete the updates and some updates will require
REBUILD DATA. then it might solve your problem

Ronald Edwards

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Jun 24, 2009, 5:56:48 PM6/24/09
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You are right.  When I open AP  now, I get a message that says I am using an older version, but so far I have just opted to continue with current state.  Do I get the updated version from AP  via web?  (I am using version 6.0).  To do the rebuild,  do I need to reinstall AP, then import updated version, then read the latest data backup?   Thanks for your help.  Ron

chrisman

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Jun 25, 2009, 1:48:34 PM6/25/09
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Actually, at this point you can just download the latest update for
your version and do the update. BUT before you do the update, make a
back up of your current data. It will warn you when you open AP if it
would need to do a rebuild after installation.

Unfortunately, I dont think altapoint is still supporting your
version. Below is a link to the updates, and I dont see anymore
updates for version 6. Maybe you can ask around whoever has a copy of
the latest update for your version

http://altapoint.com/New/Downloads.html
> > > but the cost figures, etc cannot be accessed/changed.     Thanks, Ron- Hide quoted text -
>
> - Show quoted text -

Ronald Edwards

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Jun 26, 2009, 6:02:58 PM6/26/09
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I emailed Altapoint about  update but no answer so far.  Do you have any ideas about
where else I might get it? 
    Also,  I do have a saved version of the updated version 6 that I had saved as a backup.
Is there any way I can extract the updates from my saved updated version?  Are there
specific files that contain the updates?     Many thanks, Ron

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