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An exception 0E has occurred at 0028:00000009 in VxD---. This was called from 0028:C15xxxxx in VxD---. It may be possible to continue normally."

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Nattie

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Jun 20, 2002, 5:02:07 AM6/20/02
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The run-down of my problems...

* I'm running Win98 Second Edition. I have a 500 mhz P3 with 128MB RAM. It is,
of course, a crappy old Compaq, but I haven't had a problem this bad with it
before.

* Trying to start the computer normally (i.e. not safe mode) results in a blue
screen right after the Windows 98 final splash screen, and before I would
normally see my desktop. The error message reads as follows: "An exception 0E
has occurred at 0028:0000009 in VxD---. This was called from 0028:C15xxxxx in
VxD---." xxxxx is more numbers and letters, but it changes each start-up. I
should emphasize that it's just "an exception" not a fatal exception. If I
press any key to go on, it just hangs and I have to crtl+alt+del.

* It's a hard disk controller problem. My device manager lists these:
- Hard disk controllers
|----Primary IDE controller (dual fifo)
|----Secondary IDE controller (dual fifo)
|----VIA Bus Master PCI IDE Controller

* The problem is with the Secondary IDE controller; it controls the CDRW and
DVD drive. Before I tried uninstalling and reinstalling its driver, I had the
option of disabling it in the hardware profile. After that it said I couldn't
disable it, and I had to disable its parent device (VIA Bus Master PCI IDE
Controller).

* For some reason, I *do* have the option of disabling the Primary IDE
controller, though the VIA Bus Master PCI IDE Controller is also its parent
device. Doing so doesn't help me, though.

* To actually start the computer in normal mode, I have to go into safe mode
and remove VIA Bus Master PCI IDE Controller from the Device Manager; this also
removes the two child devices, which includes the problematic Secondary IDE
controller. I can then start the computer normally, it just automatically
detects and reinstalls the VIA Bus Master PCI IDE Controller. To stay and
actually use the computer I just have to cancel when it tells me I need to
restart for it to take effect. (If I restart, of course, I get the error
message again.)

* I cannot remove the VIA Bus Master PCI IDE Controller before restarting to
bypass the problem without going into safe mode; attempting to remove it the
same session it detects it results in freezing the computer and not actually
removing it.

* I would really like to resolve this problem as it is preventing the computer
from recognizing the CDRW and DVD drives, plus it's an annoyance to work
around.

Any ideas? I have tried searching the MS support database but have found
nothing that works. Few of the problems are even a near-match to this one,
also. Most VxD errors seem to have something other than "---" after them, like
a specific driver.

Thanks in advance. This is driving me crazy.

~Nattie

Eric Legge

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Jun 20, 2002, 7:42:41 AM6/20/02
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Entering "An exception 0E has occurred at 0028:00000009 in VxD" in
www.google.com/ produced some pages that discuss this error message.

Here is one of them. -

http://www.techadvice.com/issues/how-to.asp?word1=vxd&word2=ndis

Eric

PC Buyer Beware!

http://www.legge40.freeserve.co.uk/BuyerBeware.htm

Nattie

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Jun 20, 2002, 10:19:12 AM6/20/02
to
>Entering "An exception 0E has occurred at 0028:00000009 in VxD" in
>www.google.com/ produced some pages that discuss this error message.
>
>Here is one of them. -
>
>http://www.techadvice.com/issues/how-to.asp?word1=vxd&word2=ndis

I have checked that site. My error doesn't list a specific driver, this is why
it's so frustrating. I've already tried uninstalling and reinstalling ndis
files and it hasn't worked. I'm almost certain the problem is coming from the
hard disk controller as the error goes away temporarily if I remove it, like I
described.


B.C. Reeves

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Jun 20, 2002, 10:40:55 PM6/20/02
to
Hello Nattie,

First, take a look at the following item
from the Microsoft Knowledge Base.

"Performance and MS-DOS Compatibility
Mode Issues with VIA Busmaster Controller"
[Q242607]

To resolve this issue, obtain the latest VIA
IDE Busmaster drivers from VIA Technologies.

Click the following link to view the VIA Technologies
Web site:

http://www.viatech.com


VIA Chipset Drivers
http://www.viatech.com/drivers/index.htm#agp

Look for virq13aw.exe (618 K) - VIA PCI IRQ
Routing Miniport Driver or there may be an even
later version available by now. Make certain it
is the version for Windows 98.

Also, 4in1424a.zip (800K) - the actual chipset driver
updates.

Download both to another computer then copy each
each to a floppy.

Start your computer, then press F5 to start Windows in
safe mode. Copy the files from the two floppies to your
desktop.

When the miniport driver and four updated drivers have
been fully installed, remove all floppies from drive A:,
then restart your computer.

Please let us know how you got on.

Brian

"Nattie" <alie...@aol.compyarg> wrote in message
news:20020620050207...@mb-ct.aol.com...


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Eric Legge

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Jun 21, 2002, 5:38:37 PM6/21/02
to
Have a look at www.bootdisk.com/ and scroll down to the Error section
of the home page.

That kind of error usually has to do with faulty RAM or memory
management. Try removing and reseating the RAM modules. You could also
try testing them with free utilities -


Free RAM Diagnostic Software -

http://www.teresaudio.com/memtest86/#download0

http://www.simmtester.com/page/products/doc/download.asp

Otherwise, you could try reinstalling Windows according to this tip -


"Got problems and don't want to reinstall...
Don't wanna lose any of your settings or software? There's a command
line option that'll get you back on your feet in no time. Boot up your
PC with a Windows 98 boot disk, pop in your Windows 98 CD, and once
you're at the command prompt, type your CD-ROM drive letter
immediately followed by a colon. So, if your CD was set to "D" you'd
enter D: and then hit ENTER. At this point, type the following
command: SETUP /pf. This switch will restore all of Windows critical
files to their factory state, and in 99% of situations doing this will
fix whatever problems you were having in Windows 98." - From the free
Tips download at http://www.x9000.net/.

Eric


alie...@aol.compyarg (Nattie) wrote in message news:<20020620050207...@mb-ct.aol.com>...

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