"Cannot Find Server" Error Message - Win 98
Diana
page I get the message, "Cannot Find Server". Where do I go to find the
problem? I've checked my IE connection settings. They seem to be
unchanged. Do I need to reestablish my Internet Connection again or
reinstall IE or just keep shouting at the computer?
dilyn
Iceman
Elmo
Tacitus
"Diana" <el...@eastex.net> wrote in message
news:vm9kq6s...@corp.supernews.com...
If shouting does not work.......
Internet Explorer Cannot Open the Internet Site...
The information in this article applies to:
* Microsoft Internet Explorer 5.01 for Windows 98 SP 1
* Microsoft Internet Explorer 5.01 for Windows 98 SP 2
* Microsoft Internet Explorer 5.0 for Windows 98
* Microsoft Internet Explorer 4.01 for Windows 98 SP 1
* Microsoft Internet Explorer 4.01 for Windows 98 SP 2
* Microsoft Internet Explorer 5.01 for Windows 95 SP 1
* Microsoft Internet Explorer 5.01 for Windows 95 SP 2
* Microsoft Internet Explorer 5.0 for Windows 95
* Microsoft Internet Explorer 4.01 for Windows 95 SP 1
* Microsoft Internet Explorer 4.01 for Windows 95 SP 2
This article was previously published under Q175722
SYMPTOMS
When you start Internet Explorer, you may receive the following error
message:
Internet Explorer 4.x
Internet Explorer cannot open the Internet site Web address. A connection
with the server could not be established.
Internet Explorer 5
The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be
experiencing technical difficulties, or you may need to adjust your browser
settings.
Cannot find server or DNS Error
CAUSE
This error message can occur for any of the following reasons:
* Multiple copies of the Wsock32.dll file are installed on your
computer.
* An incorrect version of the Wsock32.dll file is installed on your
computer.
* If you try to view a file (file://) you do not have permissions to
view.
* Intermittent connection problems, low system resources, and dropped
connections while attempting to load the Web page.
* You are using America Online as your Internet service provider, and
there is not a Dial-Up Adapter installed, but there is an AOL Adapter.
* Unable to resolve the DNS name, or the DNS server returned an error.
* Corrupted cookies can also cause this issue with Internet Explorer 5.
* The Internet Explorer connection settings for the dial-up connection
are configured to use a proxy server.
RESOLUTION
To resolve this issue, use the appropriate method:
Verify DNS Server Settings
Verify your DNS Server settings with your network administrator, and make
sure the DNS servers are working properly.
Rename the Additional Wsock32.dll Files
1. Click Start, point to Find, and then click Files Or Folders.
2. In the Named box, type wsock32.dll, and then click Find Now.
3. Rename any copy of the Wsock32.dll file that is not located in the
Windows\System folder. To rename a file, right-click it, type the new file
name, and then press ENTER.
Replace the Wsock32.dll File
1. Restart Windows 95, press the F8 key when you see the "Starting
Windows 95" message, and then choose Safe Mode Command Prompt Only from the
Startup menu. For Windows 98, restart your computer, press and hold down the
CTRL key after your computer completes the Power On Self Test (POST), and
then choose Safe Mode Command Prompt Only from the Startup menu.
2. Rename the Wsock32.dll file in the Windows\System folder to
Wsock32.old Note that this assumes you do not have a file named Wsock32.old.
If you do have a file by this name, use a file name extension that is not
currently in use.
3. Restart Windows 95/98 normally.
4. Extract a new copy of the Wsock32.dll file from your original Windows
95/98 CD-ROM or floppy disks into the Windows\System folder. For information
about how to extract a file, please see the following article in the
Microsoft Knowledge Base:
129605 How to Extract Original Compressed Windows Files
5. Restart your computer.
Viewing a File (file://) You Do Not Have Permissions to View
Contact your system administrator to obtain permissions to view the
appropriate file.
Connection Problems, Low Resources, Dropped Connections
If you have connection problems, or dropped connections, try again until you
successfully establish a good connection. If your computer's system
resources are low, close uneeded programs, or restart your computer.
Corrupted Cookies
The workaround is to delete the contents of the Cookies folder, but doing
this may cause you to lose customization on some Web sites. You may want to
move the contents of the Cookies folder temporarily, try connecting to the
Internet, and then move the cookies back a few at a time to determine which
ones are corrupted.
Reconfigure the Proxy Server Settings in Internet Explorer
To reconfigure your proxy server settings:
1. In Internet Explorer, click Internet Options on the Tools menu.
2. Click the Connections tab.
3. Select the dial-up connection, and then click the Settings button.
4. Clear the Automatically detect settings and Use proxy server check
boxes are not selected.
Remove the Winsock 2 Update
Remove the Winsock 2 update by running the C:\Windows\Ws2bakup\Ws2bakup.bat
file. For additional information, click the article number below to view the
article in the Microsoft Knowledge Base:
191064 Error Messages When Running TCP/IP-Based Utilities or Programs
Remove and Reinstall Dial-Up Networking
For information about how to remove and reinstall Dial-Up Networking, see
the following article in the Microsoft Knowledge Base:
181599 How to Remove and Reinstall Dial-Up Networking and TCP/IP Files
MORE INFORMATION
The Windows 95 Wsock32.dll file is 65 KB in size and has a date stamp of
7/11/95. In some versions of Windows 95 OEM Service Release 2 (OSR2), the
Wsock32.dll file may have a different date stamp. The Windows 98 Wsock32.dll
file is 40 KB in size and has a date stamp of 5/11/98. The Wsock32.dll file
included with Windows 98 Second Edition is 40 KB in size, with a date of
4/23/99.
For more information about this issue, see the following article in the
Microsoft Knowledge Base:
Q175039 Err Msg: A Connection to the Server Could Not Be Established
For more information about using the Extract tool, click Start, point to
Programs, click MS-DOS prompt, type "extract" (without quotation marks), and
then press ENTER. Or, see the following article in the Microsoft Knowledge
Base:
Q129605 How to Extract Original Compressed Windows Files
Tac
P.S. This is not a Win98 problem. It is an Internet Explorer problem. When
you post you should mention the version of IE that you use (In IE, Help,
About) and the type of connection you use (dial-up, DSL, etc.)